 Put you in their mind. Same thing with a job. First person that you talk to, the first person that you see before you ever get to the HR person, they may have some influence with that HR person. What did the guy do when he was here? Was he on his phone the whole time? Did he talk to you? Was he cursing to the next person like that? Those are the things you need to think of when you go into a job, and a lot of people don't.