 But even with his solar panels, his bill was also significantly higher this month. City Manager John Fury tells me that spikes are normal during summer, even inevitable. He says in a statement that the City of Claremore utility customers who experience outages are not charged during the duration of their outage. As a result of extremely hot temperature, customers often experience a surge in the use of home cooling systems, leading to increased electric usage. Fox 23, KRMG's Kaylee Carnine reporting.