 What I like best about my Hero is that it's so easy to set up and it's so easy to use and I don't have to worry about my pills or get distracted and forget did I take that pill or not because it reminds me. It alerts and dispenses with the push of a button. Plus, Hero sends a friendly alert to you and a caregiver. Hero is amazing, but you could even live out of state with the person and still program their Hero from the convenience of your phone.