 and do some troubleshooting with their tech support department. But that's why I don't take printer questions because there's just too many variables. There's too many things that can go wrong with a printer in this day and age with these printers. They should be very simple. But for some reason, like my printer, it gives me an error message that it can't connect to the Internet when it's connected, something has changed. But it's like, hey, if you don't connect to the Internet in the next couple of days, you're going to lose all your print privileges.