 on the outside of the house, and he'd accidentally broken the attic, one of the attic windows with his ladder. So he climbs up the ladder to fix it, and he sees in the attic the gray lady, and it just scares the heck out of him. And he's so frightened that he leaves the job, refuses to repair the window, and there's all this broken glass in the attic. But later that night, the caretakers...