 Providing public access to chilled water is part of Phoenix's broader plan to reduce heat-related deaths. For the first time, the city opened two overnight cooling centers and expanded hours at three libraries for heat relief. At Lola Coffee a few blocks away, barista Susie Clare regularly gives out large cups of ice and water. Sometimes I see them taking sugar packets and adding it to the water, like they need electrolytes or something. On this day, she hands out five cups before noon.