 Authorities say there were some 35,000 lithium batteries in the factory when the fire broke out. The cause of the blaze is still under investigation. Upstairs at City Hall, there's legal and psychological counseling for victims' families. 57-year-old Ju Haiyu lost her 37-year-old daughter in the fire. Ju is an ethnic Korean-Chinese and came to South Korea with her daughter 10 years ago.