 I'm not going to qualify. There were clearly some people there who performed admirably and did an incredible job. But a chain is only as strong as its weakest link. And there were some, I think, unforgivable errors that took place. And I waited. I wanted to see if things were as bad as they appeared to be. And so it wasn't until more information came through, more evidence was developed and shared to show exactly how badly this failure was. And it was significant. It was overt. And so then...