 that school holidays have just started this week so even at the best of times what you find here at this airport in particular every school holiday there are news stories about queues and chaos at the airport so anyway this would have been a difficult week for travel and of course you add this global i.t outage and it is pretty distressing for people so inside the terminal we had to move out because we couldn't get reception because everyone's on the phone everyone's trying to contact airlines everyone's trying to rearrange their plans but inside