 And it can be so hard just listening, can't it? And not offering solutions and feeling you're not really doing anything. You're not being very helpful. But actually, listening can be really helpful. It's a powerful tool. And Benji, you talk about this a lot. Have you got a couple of tips for us on how to listen compassionately? Yes. Listening compassionately is so important. That's how we demonstrate empathy for one another.