 And the guy who screwed up said, I miscalculated this, we should have been here, and I thought it was that. And it was immediate, open accountability. Nobody tried to cover anybody's ass. Nobody made excuses. They said, sir, here's where we messed up. And Andy asked him, how do we prevent that in the future? And a couple of guys answered how they'd prevent that. And he said, all right, proceed. That's the idea that... The opposite of that...