 whether we know it or not, and you represent an organization, I don't care if you're a New Hampshire State Trooper and you make a traffic stop, you're representing your association, your team. If you're LaValle Middleton Building, if you're a doctor in a hospital, you know, your bedside manner. And when I used to travel more, I remember once it was a crappy trip, a lot of flight delays, bad weather, and I finally get to the hotel I was staying at two hours late.