 cannot be maintained because remember these are our customers got to take care of them just like you go into a restaurant you expect certain things to happen and you expect a certain level of service if you realize you can't give that level of service get a professional in there and so so you know if the tenant's calling saying i have a drippy faucet if you can't get to that within 24 hours or send someone over within 24 hours then it may be time to have someone else manage that property because your reputation is going to be really important