 It's related to a software update CrowdStrike recently sent out. As a workaround, CrowdStrike recommends starting your computer in safe mode, which can be done by holding down the shift key, pressing the power button, and then selecting restart. It then instructs users to delete the update file. Mike Dabusky, ABC News. The outage hitting airports and delaying travelers on a busy Friday. ABC's Melissa Adan is at LAX.