 Very glad that I was there that day to help you out. The fateful encounter between Jeffries and Serby happened at Charlotte Douglas International Airport Friday, June 7th. Waiting near the gate for an early morning flight, Serby says that's when she noticed Jeffries seemed to be having a medical emergency. She quickly jumped into action, getting other people nearby to help, leading the group in performing CPR. Someone grabbed a defibrillator.