 They're just showing up and they're collecting a check. Like, hey, what are we doing here? It's not easy. People who do customer service, they're human beings too. And unfortunately, in a lot of cases, they take their problems to the customers who are in front of them. And unfortunately for this airline, United, they got to speak up for their miserable employee that day. All the best to Terrell Davis. Every time I've spoke to the guy, met him, had him here on the show,