 Addison Levine and her team of audiologists at Levine Hearing meet patients every day who've almost given up on their hearing because over-the-counter hearing aids they bought just aren't doing the job. They sometimes even have a collection of these devices. I hate it for them because they've spent money more than once when we could have just gotten the right fit by doing an actual medical hearing exam for each individual ear and getting them the right devices the first time.