 They send it back to you on a thumb drive or a desk. Now with Legacy Box's Save Your Tape Sale, you can easily access those memories and protect them for only $9 a tape. It's like magic. Like I said, you send in the box, fill it with VHS tapes, camcorder tapes, pictures. Their team professionally digitizes everything by hand right here in the USA. You get it back on the thumb drive or the cloud along with your originals. Paul and I have used them several times. Their customer service is amazing.