 real business solutions in the digital world. I'm Josh Bell-Gowan. I work at Paris Auto Sales. I'm the online manager. You can buy a car in the right circumstances. You can have a good deal, but you can also buy a car in bad circumstances and have a bad deal. Things happen. Divorces happen. There's accidents that happen, and we have to address that. It's about looking at someone's problem and trying to find a solution the best that we can. It's not about pushing a car out the door.