 if you can't put something into motion that we talked about 10 days before the policy was due, I need to find a new insurance person. And then she went through the whole list again and I said, no, really sweet girl. She kind as could be, just young, right? And trying to explain to me why I would be disappointed. And I said, it's not going to be me who's disappointed. And so part of what you do if you're going to be a good realtor, part of the artistry of being a realtor is being kind to people