 Well, the criticism is that the company wasn't prepared or properly positioned. CenterPoint had fewer than 5,000 workers on standby as the storm hit on Monday. They've since increased their field workforce to about 12,000, but it took time for those crews to get to the Houston area. CenterPoint, for its part, points to the late changes in the forecast, which initially called for the storm to hit further to the south. Here's company spokesperson Alicia Oshody.