 you know hurting all people but for the most part every job has been solved this is dirty we need somebody to clean it this is broken we need somebody to fix it this doesn't exist we need somebody to make it it's been made we need somebody to sell it it's been sold there's a problem with it we need somebody to service it uh we need somebody else the phone we need somebody to ship it okay we have a problem here what okay let's have somebody solve the problem