 He didn't fight back. He spoke up. He convinced the troublemaker a fight was not necessary. His words kept battle at bay. And Heinz saw firsthand how the tongue can create peace. He learned the skill of using words to avoid conflict. And for a young Jew in Hitler-ridden Europe, that skill had many opportunities to be honed. Fortunately, Heinz's family escaped from Bavaria and made their way to the U.S. Later in life, he downplayed the impact of those adolescent experiences on his development