 he was stuck with an online reputation that did not match how customers really felt. And he wasn't alone. I started Podium so local businesses everywhere wouldn't be held back by missed reviews, lost leads, and wasted time. Podium is an all-in-one communication tool that lets you easily connect with customers in the way they prefer to communicate, through text, phone, messaging apps, and your website. Customers love the convenience, and businesses love the results.