 A Secret Service agent fatally shot and killed the gunman Thomas Michael Crooks, 20 years old. Light delays continued today after a faulty software upgrade Friday affected systems globally, including airports. Delays continue. Thousands of travelers left stranded at airports. Jessica Formoso of Fox New York affiliate WNYW spoke to affected travelers at New York's LaGuardia Airport. The two words no passenger wants to hear, delays and cancellation. We're a little annoyed.