 for customer service and they were grading themselves an A on customer service all day long, but they weren't getting retention of customers at that same level. So they hired an outside firm to help them figure out the situation. So how do you do your grading? Well, we get all of our products out on time. We get them out with high quality. And if something doesn't happen, like it didn't go out the right way or on time, we always rectify the situation and we correct it. Well, that sounds pretty good. That sounds like you should give yourself an A.