 I'd like to take it one step further. Don't just say good morning, but you say good morning, Susie, or good morning, Joe. In other words, use their name when you acknowledge their presence. If it's somebody that you work with and that you actually know. I was highly influenced as a young guy by Dale Carnegie, you know, how to influence and influence people. And one of the things that he used to say is that a person's name is the most important word in the whole English language to them.