 cancellations delays frustration and confusion all in the mix here at bwi we're talking plenty of cancellations and delays mixed in with all sorts of frustration and confusion what was it like at delta oh i didn't even try to get into i mean there was hundreds in line i just it was just a mass of people i said forget it i'm going to come to southwest see what i can find i fly i normally fly southwest unfortunately this flight i didn't and i'm suffering the consequences unfortunately