 Now, when one call comes in, they have to write down the pertinent information, hand it over. The call taker gets it, hands it over to the dispatcher who reads it off of the card. They're well skilled. The call takers and dispatchers are well skilled. That's something they go through their training on a regular basis to be prepared to do in the event of this type of emergency. Oftentimes, those emergencies are revolving around power outages or something like that.