 Smith's father says the operators have been under pressure. It's always been there, yes. They want them on schedule. That's what the big deal is. And 30 seconds or no 30 seconds, they know they don't do 30 seconds. Senator Pamela Beidle says, yes, the operator erred by not stopping at the station for a full 30 seconds. But at that time, the MTA dispatch did not have an alert system for them to know that operator was not stopping.