 Well, city and state agencies tell 11 News there are resources for homeowners that are stuck in situations like this, but it now comes down to filing an insurance claim. The family wants others to consider more in-depth inspections before buying an older home. Stay with us. Still ahead in this morning's Rossum Reports. Should you buy the extended warranty on that new fridge? Before you do, wait until you see the easy way to get it for free. You emailed me the consumer question, and Rossum Reports just found the answer. You're going to love this one.