 That's like a security question. You're going to get three or four of those, and if you pass them all, then it's all done online. If you don't pass them all, then you're going to have to send the letter. They also use your cell phone because your cell phone's registered, and they know that it's your cell phone, and they'll ping your cell phone, so that's another thing they use. So there's different ways they can be absolutely sure it's you without you having to send two pieces of evidence to them in the mail.