 Don't try to push somebody around. Make them feel like they are autonomous, like they have the authority, like they have to make a decision. And this is one of the reasons why you and I just ask questions. Instead of trying to tell somebody to do something, you just ask some questions, and when they come to the conclusion that, why yes, this is what I ought to do, whenever it's their idea, it's a great idea, but it's that item of autonomy and appreciation that are two of the key ingredients