 Louisiana's Department of Children and Family Services is investigating why the state's hotlines are currently offline. On yesterday, Supplemental Nutrition Assistance Program, or SNAP, the L.A. Help You, and Child Support Services all were offline, according to officials. A DCFS spokesperson said the agency is working with its vendors to assess the issue and get the hotline back up and running. Reports of neglect or abuse should be directed to law enforcement in the meantime.