 I had a question about my insurance the other day, so I called my new State Farm agent. And would you believe I talked to the same person who remembered my name? They said that was called service. And then they asked if my dog Max was over his cold. They called that service, too. And then they helped me find ways to save on my home and auto coverage. I asked State Farm what they called that. They said service. Contact Carbondale agent Navreet Kung for life, home, and car insurance.