 And the broken windows theory started to shed a sense of war and order. I used to describe it this way. Before I came in, every bus, every subway filled with graffiti. Everywhere. Going through the city. Within one year, no graffiti. They were sending in an advertisement every day, destroy people's property. It's okay to destroy people's property. We're a city that doesn't care. I was sending a signal saying, boy, we're going to get you for graffiti.