 police said the arrival of responding officers confused as some travelers who thought there was an active shooter officers were able to determine there was no shooting an owner of a consumer insights research firm couldn't pay her employees make friday's deadline to sign a contract for a new business or send key research to a key client a psychiatrist who runs a virtual mental health practice in maryland saw his businesses hobbled as some of his virtual assistants and therapists couldn't either make phone calls or log onto their computers