 Hey, Julie, as one of the Hugs and Kisses counselors, you talk to a lot of satisfied customers, right? I do. They even contact us from their vacations when they forget their Hugs and Kisses to ask if we'll ship overnight. Peggy from Maine emailed, my rescued husky shedding and itching was out of control. After giving him Hugs and Kisses, itching's gone, beautiful coat, I was able to put away my vacuum. And Pauline from California says, Hugs and Kisses is a godsend.