 This is Northeast Arkansas' news and information station, 102.1 FM, 1230 AM, KBTM Jonesboro, an EAB Media Group radio station. Ripple effects around the world. Lisa Brady, Fox News. Millions of people impacted by the mess made when a software update had a mistake. Major companies affected, including Starbucks, Verizon, and FedEx, along with airports, 911 centers, and ports.