 The Transportation Department said the increase in complaints was partly the result of more travelers knowing about their rights and the ability to file a complaint. Airlines received many more complaints from travelers who don't know how or don't bother to complain to the government, but the carriers do not release those numbers. America's First News. You know, it's true. Difficult times have a way of focusing us. We have to think about what matters most when it comes to our spending, our health care. This is why so many people are joining MediShare right now.