 look at the mail, internalize the mail, think about what matters, think about the different kinds of points you want, write pieces of it, come back to it, actually allows you to internalize the content that you receive, see what's valuable, you know, to get over sort of your initial rage reaction or response and see what's valuable there and then respond to it in a meaningful way. So there's all sorts of different things that you can do with these little bits of time.