 The cause of the blaze is still under investigation. Upstairs at City Hall, there's legal and psychological counseling for victims' families. 57-year-old Ju Haiyu lost her 37-year-old daughter in the fire. Ju is an ethnic Korean-Chinese and came to South Korea with her daughter 10 years ago. Ju says the aerosol company insists that it gave workers safety training, but her daughter told her that she never got any. Ju takes out her cell phone.