 I start telling her everything. The moment I tell, my body is shaking non-stop. Helen's daughter listens carefully and then patiently explains it's a scam. It takes Helen a while to fully believe it's true. Mother and daughter go to a police station, a real one in London, and report everything. The scammers eventually stop calling and their lines go dead. Helen's bank refunds the money she lost. But there could easily have been a much bleaker ending to her ordeal.