 You don't go in to build solutions with your own personal bias. You go in to understand what are those people truly going through, what do they want. He says that makes for a more effective plan. So it's really about not sympathy. It's about building solutions around empathy. Ahmed was one of several experts invited to speak at a legislative hearing on climate disasters and building community resilience. Lawmakers are seeking to improve on a state climate change bill that failed to pass this year.