 step back a little bit and take things from their point of view. For example, instead of tossing them in a crate that first day and expecting them to be fine, isolated all by themselves, keep them company. Give them something to do in there. Give them something long-lasting to chew. Don't close the door at first. Just have the crate there and have it be the coziest spot in the room and you sit nearby, throw some treats in there. Give them a second to catch up with what we've just done and pulling him out of his own family and trying to