 and they say that about half of customers are leaving a tip in those instances that has to be far more than the percentage that was putting bills or coins in the old-fashioned tip jar and it's really emblematic of this whole thing you don't have to go out of your way to tip anymore you have to go out of your way not to tip and it feels like technology is a big part of the story as well whether it's a payment terminal or tablet or app we're really being bombarded on all sides here