 Who doesn't love a good laugh and free car advice? Well, it depends on the advice. Tune into Under the Hood, and you can have both. I'm Russ, along with Shannon and Chris, your hosts for two of the best hours you'll spend this week. 9 to 11, Sunday morning on KSGO. I'm Ed Harlow with your kindness moment. If you want to take a look at what some of the finest companies in customer service have in common, I'll tell you.