 Over hearing from you, Dana, in Arlington emails, I met Jill Biden in the executive office building in 2009 when she was a brand new second lady and I was part of a conservation team restoring a mural. I wore a neck brace as a protective device, but she thought I had been in a car accident. She showed such warmth and empathy over my health and well-being. She hugged me and thanked us all for our hard work. I deeply appreciated her warmth and humanity.