 Scammers often try to dupe veterans to steal the VA benefits they've earned. Scammers may try to obtain sensitive information or collect payments over the phone, offer to move assets in order to qualify for pension, insist benefits may be sent directly to a friend or caregiver, or promise to manage benefits or file a claim for you. VA will never charge you for processing a claim, and only VA can determine eligibility. To report suspicious activity, visit va.gov forward slash oig forward slash hotline.