 Tony from Syracuse, New York writes in, Rich, I love your show. I was listening and heard the call about a spectrum router that would not connect devices properly. Many ISPs, including Verizon, use a feature called Sun self-organizing network that decides which network 2.4 or 5 to connect devices to. While it works okay for some, it's often a problem for printers, doorbells, cameras, and thermostats.