 with that internet connection because it was so bad and that reminds me that i do need to request a refund if you ever have a bad internet experience by the way always always request a refund if you cannot do what you were trying to do just go to the website and of that airline and say request a refund and most of the time it's very automated it's like you'll get a response within 24 hours and say yep we've refunded your money they don't want people to have a bad experience this stuff is not