 bet. Well, she thought she was talking to a real agent to cancel the card. Instead, her account was drained. Now, Gloria filed a complaint with Chase, but they wanted the phone records to prove that she wasn't at fault. So, she hired a detective who traced the scam to a woman in Texas. Yeah, they did all this. Audrey Michelle Townsend was charged with a felony for stealing $50,000. Now, the Mosses have appealed the case to Chase to have it reopened because their policy says...