 that might not come together and make sense. And the intention of Mad Libs was to be entertainment and fun. But when we think about in our own life, when we're not having those conversations, those stories are created and people's perceptions are built on just what's going on in their mind and not what's being connected with other people. So it's dangerous. So why is it a mistake for managers to avoid talking about difficult issues when they come up at work? Why is it a mistake to just act like, just look away like, no, this is happening. Everybody's fine.