 10 a.m. to 5 p.m. is the 18th and 19th, 10 a.m. to 4 p.m. on the 20th. You can book an appointment on the website. Just go to harrisjewelersnm.com. It's amazing. They've done this, so I know people who did bring in stuff got good value for it because otherwise someone would have emailed me and said something.