 you know not working it may be that your computer's just not recognizing this printer so you wanna make sure I find the reset button just you know Google I reset button our factory reset 2750 Epson and once you do that on it will go back to the factory settings which means you're gonna have to set this up from scratch using your computer so run the little program on your computer in the settings to find this printer on into set this printer up so it should find on your network and help set it up