 So, yeah, it's textbook what it is you're doing. So my first question is, is there a pattern to his bad behavior? Is there a time of the day or a day of the week when he tends to have less patience and he tends to say or do things that are hurtful? If you can find the triggering event, whether it's a time or a behavior or an action, you may be able to eliminate that triggering event and then that puts you into a better place. Okay?