 who's either had a bad experience or whose child is not baptized? How do you speak to that family member who still has yet to be baptized in a way that would convince them that this is really the thing they need to do? Well, I think first you apologize because of that that happened to them. That's a great wound. When we come to the church for grace and we're put into a line that asks for money or something like that, that's a great wound.