 and the risks that brings with it. We imbue these tools with kind of superhuman qualities and forget actually there are humans in the loop and humans do make errors. Wired senior writer Lily Hay Newman says CrowdStrike, the security firm behind the faulty software update, has since issued a fix, but it can't be implemented remotely. You need to have hands on. You can't just press a button and sort of update everything again and fix everything.