 right ah okay got it uh so you know you obviously demand if they won't deal with it this is a company that's clearly pretty flaky uh i've never heard of that model but there's tons of models out there so you can call um the florida authorities find out if there's uh if they're investigating because it sounds like it may be a complete flight company you can sue them in small claims court and that usually you have to do that in florida i'm assuming you live in california correct