text: Ticketing and recharge The L&T Hyderabad project has an automated ticketing system with features such as contactless smart card based ticketing, slim automatic gates, payment by cash and credit/debit card, passenger operated ticket vending machine and provision of common ticketing system. It also have a provision of NFC-based technology to enable usage of mobile phones as fare media and high performance machine to avoid long queues. Hyderabad Metro Rail smart card acts as a virtual wallet that facilitates seamless travel. A smart card can be purchased from a ticketing office at any Hyderabad Metro station or through TSavaari App. A smart card can be recharged for a minimum amount of  50 and maximum amount of  3000. The smart card can be recharged through TSavaari App, HMR Passenger website (www.ltmetro.com), or Paytm App. There is 10% discount on all trips made through smart card. In December 2019, Hyderabad Metro started cashless QR (Quick Response) code payment option for e-tickets through MakeMyTrip and Goibibo. In October 2022, Hyderabad Metro became the first Metro rail in the country to launch an end-to-end fully digital payment-enabled Metro ticket booking through the WhatsApp e-ticketing facility.
  Samsung Data Systems India, a subsidiary of South Korean firm Samsung, has been awarded the automatic fare collection system package for the L&T metro rail project. The package involves design, manufacture, supply, installation, testing and commissioning of the system. Official ticket prices were announced on 25 November 2017. The base fare is 10 for up to 2 km.
  Awards and nominations
  The HMR project was showcased as one of the top 100 strategic global infrastructure projects at the Global Infrastructure Leadership Forum held in New York during February–March 2013.
  L&T Metro Rail Hyderabad Limited (LTMRHL) was conferred the SAP ACE Award 2015 in the 'Strategic HR and Talent Management' category.
  In 2018 the Rasoolpura, Paradise and Prakash Nagar Metro stations were awarded the Indian Green Building Council's (IGBC) Green MRTS Platinum Award.