ask it questions, it's obviously on the telephone  because you can ask what the balance is and it will tell you, and it can't possibly know that  and Cleethorpes, when you put the card in the Cleethorpes thing, that, you know, your bank balance at Nottingham is  so it's obviously on the telephone erm and it's on the telephone to a central computer which holds quite a lot of information, it accesses 