Noriaki Kano [SEP] educated at
achievements, awards and honors.
Noriaki Kano completed his undergraduate, masters, and doctoral degrees in the engineering school of the University of Tokyo. He retired from the Tokyo University of Science (TUS) after 35 years in research and education, as a lecturer and associate professor at the University of Electro-Communications and a full professor and head of the Department of Management Science at TUS.
He was the 1997 recipient of the Deming Prize for Individuals, administered by the Japanese Union of Scientists and Engineers (JUSE)
Noriaki Kano
Noriaki Kano (狩野紀昭 "Kanō Noriaki," pronounced ) is an educator, lecturer, writer and consultant in the field of quality management. He is the developer of a customer satisfaction model (now known as the Kano model) whose simple ranking scheme distinguishes between essential and differentiating attributes related to concepts of customer quality. He is a professor emeritus of the Tokyo University of Science. He was Visiting Professor at the University of Rome III during the academic year 2010-2011. 
Contributions to quality.