Analyze the sentiment expressed in the tweet. Is it positive, negative, or neutral? Explain the sentiment in relation to the stock mentioned.
TWEET: "@Alexzander_H @McDonalds Really sorry Harry, please give details at https://t.co/oqeMn1RNPf and Customer Services will investigate
" STOCK: McDonald's DATE: 31/08/2017
Sentiment: (Provide sentiment here)
Explanation: The tweet sentiment is related to the stock mentioned, and it's important to interpret the context. The LSTM polarity score is -1 and the TextBlob polarity score is -0.5.