Analyze the sentiment expressed in the tweet. Is it positive, negative, or neutral? Explain the sentiment in relation to the stock mentioned.
TWEET: "@BenHowe @Apple I went to one a couple years ago to get help with my i-pad and they offered to let me use their pho… https://t.co/Au5KFnCvfb" STOCK: nan DATE: nan
Sentiment: (Provide sentiment here)
Explanation: The tweet sentiment is related to the stock mentioned, and it's important to interpret the context. The LSTM polarity score is nan and the TextBlob polarity score is nan.