Analyze the sentiment expressed in the tweet. Is it positive, negative, or neutral? Explain the sentiment in relation to the stock mentioned.
TWEET: "@Ryanair help! I need to book a flight but it won't accept my payment! I was able to buy another flight just 10 min… https://t.co/8tki1g4Iys" STOCK: nan DATE: nan
Sentiment: (Provide sentiment here)
Explanation: The tweet sentiment is related to the stock mentioned, and it's important to interpret the context. The LSTM polarity score is nan and the TextBlob polarity score is nan.