Analyze the sentiment expressed in the tweet. Is it positive, negative, or neutral? Explain the sentiment in relation to the stock mentioned.
TWEET: "@UPS I paid to have a package delivered Sept 10th.  It was returned to me SATURDAY, almost 20 days later, claiming… https://t.co/KyZw7DzGjZ

" STOCK: UPS DATE: 01/10/2018
Sentiment: (Provide sentiment here)
Explanation: The tweet sentiment is related to the stock mentioned, and it's important to interpret the context. The LSTM polarity score is -1 and the TextBlob polarity score is 0.0.