Analyze the sentiment expressed in the tweet. Is it positive, negative, or neutral? Explain the sentiment in relation to the stock mentioned.
TWEET: "@UPS I am on the phone right now with customer service, I was home ALL day Saturday, I called and I was promised a… https://t.co/33QS0RNzai

" STOCK: UPS DATE: 22/10/2018
Sentiment: (Provide sentiment here)
Explanation: The tweet sentiment is related to the stock mentioned, and it's important to interpret the context. The LSTM polarity score is 1 and the TextBlob polarity score is 0.2857142857142857.