Analyze the sentiment expressed in the tweet. Is it positive, negative, or neutral? Explain the sentiment in relation to the stock mentioned.
TWEET: "RT @InstaBritain: Terrible customer service from @Ryanair - unable to check in online due to website error, customer service agent 'Ugi' to…

" STOCK: Ryanair DATE: 18/10/2018
Sentiment: (Provide sentiment here)
Explanation: The tweet sentiment is related to the stock mentioned, and it's important to interpret the context. The LSTM polarity score is -1 and the TextBlob polarity score is -0.5416666666666666.