Analyze the sentiment expressed in the tweet. Is it positive, negative, or neutral? Explain the sentiment in relation to the stock mentioned.
TWEET: "@aaron_evo1 @eBay Hello, Thank you for your enquiry. You can call Citizens Advice  Consumer Helpline on 03454040506… https://t.co/kZOT5zsUHw

" STOCK: eBay DATE: 12/09/2018
Sentiment: (Provide sentiment here)
Explanation: The tweet sentiment is related to the stock mentioned, and it's important to interpret the context. The LSTM polarity score is 1 and the TextBlob polarity score is 0.0.