Analyze the sentiment expressed in the tweet. Is it positive, negative, or neutral? Explain the sentiment in relation to the stock mentioned.
TWEET: "Hey, @UPS @UPSHelp I sent an off white hoodie to someone on July 31st and you lost my item. I have been speaking wi… https://t.co/Wcg7yH5lQa

" STOCK: UPS DATE: 07/09/2018
Sentiment: (Provide sentiment here)
Explanation: The tweet sentiment is related to the stock mentioned, and it's important to interpret the context. The LSTM polarity score is 1 and the TextBlob polarity score is 0.0.