Analyze the sentiment expressed in the tweet. Is it positive, negative, or neutral? Explain the sentiment in relation to the stock mentioned.
TWEET: "@VerizonSupport @verizon @VZWSupport its 12:30 and my data useage still says as of 7:14 pm. Assuming ill have a refund if i go over?" STOCK: nan DATE: nan
Sentiment: (Provide sentiment here)
Explanation: The tweet sentiment is related to the stock mentioned, and it's important to interpret the context. The LSTM polarity score is nan and the TextBlob polarity score is nan.