Analyze the sentiment expressed in the tweet. Is it positive, negative, or neutral? Explain the sentiment in relation to the stock mentioned.
TWEET: "@AskCiti @Citi team I am having lot of issues with credit card bill but not able to contact your customer care,plea… https://t.co/08pirI1tKY

" STOCK: Citigroup DATE: 03/09/2018
Sentiment: (Provide sentiment here)
Explanation: The tweet sentiment is related to the stock mentioned, and it's important to interpret the context. The LSTM polarity score is -1 and the TextBlob polarity score is -0.25.