Analyze the sentiment expressed in the tweet. Is it positive, negative, or neutral? Explain the sentiment in relation to the stock mentioned.
TWEET: "@PICollard @jlandpartners Wouldn’t have been so bad, but actually experienced the same customer service in @Apple i… https://t.co/D48hZDquzU

" STOCK: Apple DATE: 20/10/2018
Sentiment: (Provide sentiment here)
Explanation: The tweet sentiment is related to the stock mentioned, and it's important to interpret the context. The LSTM polarity score is -1 and the TextBlob polarity score is 0.0333333333333334.