this video made me cry... i haven't cried in years... this is so sad... and that is why Petsmart is better... as a current employee i can tell you that not only do none of our cats and dogs come from mills, but that they don't even come from breeders... every single cat and dog that can be gotten from our store is from local shelter and rescue groups, groups that are not part of petsmart. if you want to get a cat or dog from a petstore, get it from petsmart.. they have much higher standards...