Quality assessment of transport services for the transport of special cargo
The subject of the study is the assessment of the quality indicators of transport services for the transportation of special cargo The work is carried out on the basis of two regulatory documents: GOST R 52113-2014 "Services to the public. Nomenclature of service quality indicators "; GOST R 5100596 "Transport services. Transportation of goods. The nomenclature of quality indicators "and is used for the Federal State Unitary Enterprise" Main Center for Special Communications ".