MODERNIZATION OF THE SYSTEM OF BASIC TRAINING OF ADMINISTRATIVE PERSONNEL IN HOSPITALITY INDUSTRY
Key changes in the system of basic training of administrative personnel in the hospitality industry consist in the use of techniques of problem-target approach in students training. The use of educational potential of working modules, workings out of standards and trainings on servicing and computer business simulations are the basic directions of modernization of training system, aimed at development of steady professional skills for this sphere of service activity. Besides, to improve the service quality it is necessary to introduce approaches concerning organization and control of the emotional component of service and culture increase of service activity.