Analysis of the quality of the manufacture of cuffs rubber reinforced with the use of the QFD method
The use of cuffs rubber reinforced diverse, from pipe fittings to domestic plumbing. In this regard, relevant is the development of high-quality cuffs rubber reinforced on the basis of various fillers in order to prevent leakage of the working fluid and improve the reliability of cuffs in a wide range of loads. To improve the quality of cuffs rubber reinforced and meet the requirements of consumers a fundamentally new way to strengthen the rubber, which will improve the qualitative characteristics of cuffs rubber reinforced, consequently, increase their resistance to solvents is added to a polymer filler on the basis of nanocarbon. The purpose of this study is to plan quality cuffs rubber reinforced with the use of tolerancerange filler using tools monitoring and quality management the methodology of Quality Function Deployment (QFD). The relevance of QFD method is to determine the most important issues and related priorities, especially in the choice of positions that should be solved and improved when developing new products. To achieve this goal the following tasks: conducted market analysis of rubber products; carried out a consumer benchmarking and ranking of customer requirements; based on the analysis of customer requirements to cuffs rubber reinforced identified the most important requirements and via the SFC installed priority technical characteristics for further improvements; designed new product using the QFD. QFD method allowed a large amount of information in a compressed form and identify areas to improve specific technical specifications based on customer requirements.