SOCIAL IC-TECHNOLOGIES AND POLICIES
The paper states that the euphoria about endlesspossibilities of IC technology in the transformation of public administration by improving government transparency and improving its interaction with citizens has been replaced by more sober assessment. The practical implementation of these concepts led to many problems in the area of policydevelopment and improving government processes, the concept of democratic participation, as well as possible damage to the political system by the information risks and threats. Even governments and political forces of a number of leading countries have not been able to concentrate on solving some of the most critical issues and initiatives to apply in practice socially oriented Internet technologies. Administrativeefforts often focus on improving the efficiency of the government, seeking to promote the provision of services to citizens through more efficient management processes and technologies. Social IC technology as well as electronic media can have a significant impact on the government and the practice of interaction with civil society. But these actions cause significant problems that require serious reflection. A significant part of the population does not have access to the Internet, especially in rural areas, broadband access is underdeveloped, many current users of Internet services are dissatisfied with slow connections, and there are problems of paying for communications services. Even experienced users participating in civil society have difficulties in findingand placing the right information, and lack of necessary technological literacy, lack of familiarity with the structure of government, lack of knowledge about e-government, language barriers prevent many people from using IC technology to the full.One way to build trust and familiarity of citizens with e- government initiatives and social IC to partner with trusted public organizations.