LACK OF PERSONAL AND PROFESSIONAL RELIABILITY OF PUBLIC SERVICE PERSONNEL IN THE CONDITIONS OF DIGITALIZATION
The introduction of digitalization makes significant changes in many areas of professional activity. A qualitatively new personnel appears, a different corporate culture is formed, and specific methods of management activity appear. In this regard, the personal and professional reliability of the personnel also changes, while not always for the better. A deficit of personal and professional reliability appears as a lack of the property of the subject of labor required for his normal personal and professional development and functioning. Analysis of the literature has shown that the personal and professional reliability of public service employees as a systemic property has the main structural components: cognitive, emotional-volitional, motivational-value and operational. The lack of development of these structural components does not allow the civil service personnel to achieve the efficiency of official activity and to maintain it in the future under the influence of stress factors. In this regard, the problem of the deficit of personal and professional reliability should be solved at the level of research of its structural components. On the basis of the presented statements, the purpose of the study is to identify the factors of deficiency of personal and professional reliability of civil service personnel in the context of digitalization. For the empirical study, 30 middle managers and 150 civil service employees were recruited. The analysis of official misconduct of managers and ordinary employees was used; expert assessment of their severity. Methods of quantitative data processing were used: standardization, correlation, factor analysis, mathematical modeling. The presented mathematical models of the deficiency of personal and professional reliability of managers and employees of the civil service in the context of digitalization determined the values of its structural elements: cognitive, emotional-volitional, motivational-value, operational and moral-ethical. It has been established that in the context of digitalization, the personal and professional reliability of personnel can have a deficit character due to deformations of its structural components. The high deficiency of personal and professional reliability corresponds to the lack of its moral and ethical content. In modern conditions of digitalization, there is a risk of admission to civil service and appointment to leadership positions without due regard for the moral and ethical components of personal and professional reliability. With the help of a comparative analysis between the groups of managers and subordinate employees, differences were established in a number of characteristics of the structural components of the deficit of personal and professional reliability. Practical recommendations are proposed for improving the personal and professional reliability of personnel in the context of digitalization.