ANALYSIS OF CASES OF AGGRESSION AT THE PROVISION OF AMBULANCE HEALTH CARE IN CHEBOKSARY
With the growing economic crisis in the country, people's aggression is growing. Physicians, selflessly struggling for health, and sometimes lives of people every day, are defenseless. In the relationship of the paramedic and the patient, conflict situations often arise. Destructive, or destructive, function is manifested in the negative consequences of conflict: hostility, emotional tension, psychological trauma, clashes, which also leads to fatigue, errors, and is expressed in quantitative and qualitative deterioration of the results of work. The article presents an analysis of the cases of aggression in relation to ambulance personnel in the performance of their official duties. Data are collected through questionnaires. The questionnaire reflects the frequency of incidents, their initiators, the patient's physical diagnosis, the fact of using psychoactive substances, the help of police officers, and measures to prevent aggression on the part of patients. The provoking factors of aggressive behavior and diseases, most often accompanying them, are revealed. Recommended preventive measures against attacks on health professionals.