Assessment of the Technological Capabilities of the Functioning of the Communication Channels of Civic Participation (the Case of St. Petersburg)
The paper presents the results of an expert survey in St. Petersburg on the functioning of 5 types of e-participation communication channels: portals for solving urban problems, initiative budgeting portals, electronic receptions, electronic voting systems, crowdsourcing systems. According to the expert survey, platforms for solving urban problems and electronic receptions were noted as the most popular by citizens, as well as the most appropriate from a position of use by authorities. Portals for solving urban problems received the highest marks by technological criteria. Portals for solving urban problems and crowdsourcing systems received low ratings due to the risk of inequality of users in access to technology.