Assessment of population satisfaction with the organization of regular passenger traffic in the Trans-Baikal Territory
The article presents the results of sociological studies to assess the degree of satisfaction of the population of the Trans-Baikal Territory with passenger transport services conducted by the author in a number of municipalities of the region, in particular, in the municipal district "Shilkinsky district" and in the urban district "City of Chita". The article considers the role of public transport in the region, the problems of organizing the regular transportation of passengers by public transport. The urgency of the problem has been revealed for the studied municipalities based on the analysis of their geographical location and social development indicators. The need for regular research on the quality of passenger service is due to the innovations in the legislation on the organization of passenger transport in the Russian Federation.