DOCTOR’S COMMUNICATIVE COMPETENCE AND ITS FORMATION IN MEDICAL RESIDENTS’ PERCEPTION: PROBLEM SETTING
This article analyzes the results of the pilot study conducted on medical residents in their 1st and 2nd years in order to study their ideas about the doctor’s communicative competence and conditions necessary for its full formation. Basing on the questionnaire compiled by the author of this study, we obtained the data attesting to the students’ fairly high assessment of the doctor's communicative skills, which, along with medical judgement and practical manipulations, ensure the effectiveness of the holistic treatment process. Using of statistical analysis methods allowed us to identify some significant differences inherent in second-year medical residents, which are due to the longer experience of their practical medical activities in hospitals. This group of respondents more often identify the ability to establish contact, to have a conversation and to fit into the set, normatively specified time, as well as to correctly formulate and ask questions to the patient when collecting anamnesis and making a preliminary diagnosis; at the same time they more restrainedly assess the presence of all the skills necessary for the formation of communicative competence at universit and more acutely feel the need for special communicative training precisely at the stage of residency. Underestimation of studying of the “Psychology” discipline in the system of the doctor’s professional training by the medical residents of both years actualizes the promising task to further develop the stated problem - the creation of a special course in the psychology of communication between a doctor and a patient that integrates clinical and psychological knowledge and promotes targeted, consistent and effective formation of communicative competence of future doctors in the educational process of a medical university.