What is the cornerstone of the request of the client for psychological assistance in an online form?
The analysis of social and psychological characteristics of the users asking for psychological assistance by means of the Internet is provided in work. The sociocultural questionnaire including various questions concerning demographic and social and psychological, moral and ethicalcharacteristics of users was applied to a research. The following characteristics of users were as a result received and analyzed: age distribution and a sex, marital status, the number of children, education, the place of residence, the sphere of professional activity, financial position, theanalysis of features of problems of the address of users, the relation to religion, manifestation of religiousness, belief in existence of damage and sorcery, the relation to signs, the attitude towards seniors and parents, relationship in own family, feature of education in parental family, the cultivated values in parental family, valuable orientations, the relation to suicide, preferableways of an exit from the difficult situations and situations connected with a serious illness.The carried-out analysis of the obtained data showed that more often the persons of young and mature age having the higher or secondary professional education ask for psychological assistance, the most part of addressed is made by female persons. The majority of addressed have no family and live in the city, about a third that addressed do not work anywhere. Most often ask for psychological assistance online of the person, working in education, economy and finance, trade and consumer services. Most of the interviewed users consider itself believers. At the same time, more than a half of users believe in existence of damage, sorcery and a sign. The interviewed users in the majority characterize the financial position as good, but they would like to improve it. The most important values for asked for psychological assistance online is the family and marriage of respondents and self-realization and self-improvement. Most often, the clients having the long unresolved problems lasting from three and more than flying online ask for psychological assistance. At the same time, about a half of respondents asked for the help for the first time. Most of the interviewed users usually try to cope independently with difficult situations, and in case of a serious illness prefer to expect own forces of an organism. The aiming at the analysis of the available problem and belief in own resources necessary for overcoming a difficult situation and also search of support at the immediate environment are revealed at a half of respondents.