Penetration of Information Technologies in the Public Administration, or Digitalization as a Factor of Openness of State Authorities
In the presented work, the process of digitalization of state activity is considered. The existing measures for the implementation of information technologies in the activities of state authorities are analyzed and directions for further development are indicated. The necessity of using information technologies in the organization of interaction between the state and the citizen is substantiated. And it also reflects the influence of informatization of the activities of state authorities on improving its quality and, as a result, increasing the satisfaction of citizens, which leads to an improvement in public sentiment, which, in turn, is an integral factor in the formation of public confidence in the state.