The PROTECTION OF THE RIGHTS OF CONSUMERS OF FINANCIAL SERVICES
In this article, the author discusses issues related to the protection of the rights of consumers of financial services, the introduction of the Financial Commissioner's Service, as well as the activities of the Bank of Russia to protect violated rights in the financial sphere. Due to the appearance of a huge number of fraudulent schemes in the financial market, the need for competent protection of the rights of consumers of financial services has increased significantly. It should also be borne in mind that services for protection of the right of the victims of unfair transactions (and most often these are ordinary people who are not savvy in legal matters, those who are unlikely to be able to stand up against a clearly and competently built system of financial organizations), are provided free of charge. This is an undoubted advantage of the appearance of bodies capable of helping in these matters. The author analyzes the results of consideration of complaints and studies statistical data on the nature of applications from individuals-consumers of financial services.