Methodology for assessing the quality of work of the organization based on the logical-axiological approach
The article deals with the problem of developing methodological tools that make it possible to assess the quality of the organization's work based on the analysis of the quality of the work of its employees. The developed technique is considered in the case of the Project Development Department of the IT Company Shinway, which is engaged in software development. The proposed technique allows the head of the department to get a concrete picture of the interaction between employees on the quality of work. Based on the result of evaluating the quality of the work of the employees, the manager can develop solutions to improve the quality of the work of the entire company. Methodical tools were developed on the basis of a logical-axiological approach, providing a method for assessing the state of an arbitrary system, based on a fuzzy logical inference using the production knowledge model.