Development of a psycho-emotional state model of a manager of an automated control dispatching system (ACDS)
The article deals with the problems that arise when working with ergatic systems in the oil and gas industry - definition of a man's role in the complex human-machine system, the identification of professionally important characteristics of employees, assessment of psychological and physiological characteristics of a man-manager in the automated system of dispatching control (ASDC). A dispatcher's characteristics classification based on the changes in time (static and dynamic) is introduced as well as the necessity of different approaches when their assessment is accounted. To determine the assessment of static characteristics reliability developed a of a psychological and cognitive tests system is developed and a fuzzy model is proposed. To evaluate the dynamic characteristics of reliability some models, determining the emotional state of a person by his speech parameters and tension by his facial expression changes are developed.