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The University of Education Lahore provides a structured protocol for residents to file complaints against hostel staff if needed. Complaints must be submitted in writing to the warden or resident advisor, detailing the nature of the issue. The complaint is then reviewed by hostel administration, and both parties are given a chance to present their perspectives. Serious complaints may be escalated to university administration if necessary. Anonymous feedback options are also available for residents who prefer confidentiality. This protocol ensures transparency, fairness, and accountability, maintaining a respectful and professional environment within the hostel.