SPIKES protocol is used for:
(A) Triage (B) Communication with patients/attendants regarding bad news (C) Writing death ceificate (D) RCT
(B) It's a protocol for breaking the bad news to patients about their illness Involved six steps S-setting up to the interview P- perception (what patient knows about his condition) I- invitation (finding out how much patient want to know) K- knowledge and information (diagnosis and treatment) E -addressing patients' emotion (how patient feel and respond) S- strategy and summary