0_Wizard
I have such respect for Truck Drivers like my husband, They do all the inspecting of their trucks!
Truck drivers are also responsible for inspecting all their vehicles for mechanical items or issues relating to safe operation.
chosen_Truck_driver_0
Truck driver
chosen_topic_0_Truck_driver
Truck driver
A truck driver (commonly referred to as a trucker, teamster or driver in the United States and Canada; a truckie in Australia and New Zealand; a lorry driver, or driver in Ireland, the United Kingdom, India and Pakistan) is a person who earns a living as the driver of a truck (usually a semi truck, box truck or dump truck). Truck drivers provide an essential service to industrialized societies by transporting finished goods and raw materials over land, typically to and from manufacturing plants, retail and distribution centers. Truck drivers are also responsible for inspecting all their vehicles for mechanical items or issues relating to safe operation.
Trucking industry in the United States
The trucking industry serves the American economy by transporting large quantities of raw materials, works in process, and finished goods over land—typically from manufacturing plants to retail distribution centers. Trucks are also used in the construction industry, as dump trucks and portable concrete mixers move the large amounts of rocks, dirt, concrete, and other building materials used in construction. Trucks in America are responsible for the majority of freight movement over land and are tools in the manufacturing, transportation, and warehousing industries. Large trucks and buses require a commercial driver's license (CDL) to operate.
Trucking industry in popular culture (United States)
The portrayal of the trucking industry in United States popular culture spans the depictions of trucks and truck drivers, as images of the masculine side of trucking are a common theme. The portrayal of drivers ranges from the heroes of the 1950s, living a life of freedom on the open road, to the depiction of troubled serial killers of the 1990s. Songs and movies about truck drivers were first popular in the 1940s, and mythologized their wandering lifestyle in the 1960s. Truck drivers were glorified as modern day cowboys, outlaws, and rebels during the peak of trucker culture in the 1970s. During the latter portion of the 20th century, the trucking industry's image began to wane, and their reputation suffered.
Truck stop
A truck stop, also known as a transport cafe in the United Kingdom and as a travel center by major chains in the United States, is a commercial facility which provides refuelling, rest (parking), and often ready-made food and other services to motorists and truck drivers. Truck stops are usually located on or near a busy road. Smaller truck stops might consist of only a parking area, a fueling station, and perhaps a diner restaurant. Larger truck stops might have convenience stores of various sizes, showers, a small video arcade, and a TV/movie theater (usually just a projector with an attached DVD player).
Work-related road safety in the United States
People who are driving as part of their work duties are an important road user category. First, workers themselves are at risk of road traffic injury. Contributing factors include fatigue and long work hours, delivery pressures, distractions from mobile phones and other devices, lack of training to operate the assigned vehicle, vehicle defects, use of prescription and non-prescription medications, medical conditions, and poor journey planning. Death, disability, or injury of a family wage earner due to road traffic injury, in addition to causing emotional pain and suffering, creates economic hardship for the injured worker and family members that may persist well beyond the event itself.
History of the trucking industry in the United States
The trucking industry in the United States has affected the political and economic history of the United States in the 20th century. Before the invention of automobiles, most freight was moved by train or horse-drawn vehicle. During World War I, the military was the first to use trucks extensively. With the increased construction of paved roads, trucking began to achieve significant foothold in the 1930s, and soon became subject to various government regulations (such as the hours of service). During the late 1950s and 1960s, trucking was accelerated by the construction of the Interstate Highway System, an extensive network of freeways linking major cities across the continent.
NASCAR Camping World Truck Series
The NASCAR Camping World Truck Series (formerly the NASCAR SuperTruck Series presented by Craftsman and the NASCAR Craftsman Truck Series) is a youngest pickup truck racing series owned and operated by the National Association for Stock Car Auto Racing, and is the only series in all of NASCAR to race modified production pickup trucks. The series is one of three national divisions of NASCAR, ranking as the third tier behind the second-tier Xfinity Series and the top level Monster Energy NASCAR Cup Series. Camping World has served as the title sponsor since 2009; it replaced Craftsman, who served in that role from 1996 through 2008.
1_Apprentice
I bet it is a hard job
0_Wizard
Yes, sometimes they even have to step in and help with customer service and sales.
Others, such as driver/sales workers, are also responsible for sales, completing additional services such as cleaning, preparation and entertaining (such as cooking and making hot drinks) and customer service.
chosen_Truck_driver_0
Truck driver
chosen_topic_0_Truck_driver
Touchpoint
A touchpoint can be defined as any way a consumer can interact with a business, whether it be person-to-person, through a website, an app or any form of communication (“Touchpoint Glossary”, n.d.). When consumers come in contact with these touchpoints it gives them the opportunity to compare their prior perceptions of the business and form an opinion (Stein, & Ramaseshan, 2016). Touchpoints in marketing communications are the varying ways that a brand interacts and displays information to prospective customers and current customers. Touchpoints allow customers to have experiences every time they “touch’ any part of the product, service, brand or organization, across multiple channels and various points in time (Pantano and Milena, 2015 and Zomerdijk and Voss, 2010).
Retail
Retail markets and shops have a very ancient history, dating back to antiquity. Over the centuries, retail shops were transformed from little more than "rude booths" to the sophisticated shopping malls of the modern era. Retailing involves the process of selling consumer goods or Services to customers through multiple channels of distribution to earn a profit. Retailers satisfy demand identified through a supply chain. Some of the earliest retailers were itinerant peddlers. The term "retailer" is typically applied where a service provider fills the small orders of a large number of individuals, who are end-users, rather than large orders of a small number of wholesale, corporate or government clientele.
Customer relationship management
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth. One important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.
Marketing communications
Marketing communications (MC, marcom, marcomm) uses different marketing channels and tools in combination: Marketing communication channels focuses on any way a business communicates a message to its desired market, or the market in general. A marketing communication tool can be anything from: advertising, personal selling, direct marketing, sponsorship, communication, promotion and public relations. MC are made up of the marketing mix which is made up of the 4P's: Price, Promotion, Place and Product, for a business selling goods, and made up of the 7P's: Price, Promotion, Place, Product, People, Physical evidence and Process, for a service based business.
Customer experience
In commerce, customer experience (CX) is the product of an interaction between an organization and a customer over the duration of their relationship. This interaction is made up of three parts: the customer journey, the brand touchpoints the customer interacts with, and the environments the customer experiences (including digital environment) during their experience. A good customer experience means that the individual's experience during all points of contact matches the individual's expectations. Gartner asserts the importance of managing the customer's experience. Customer experience implies customer involvement at different levels – such as rational, emotional, sensorial, physical, and spiritual.
Service Excellence Awards
The Service Excellence Awards are any Awards that seek to reward and recognize organizations and individuals who excel in serving clients whether in private organisations (Customer Services) or public organisations (Public Service). The term first came to prominence after its adoption by the Customer Service Institute of Australia in 2001. The Australian Service Excellence Awards started 14 years ago and has grown to be the premier multi-industry and government awards in Australia. The Awards recognise and showcase the highest achievement in customer service excellence of professionals and organisations.
Customer service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue.