I bought this necklace recently after reading all the reviews (which seemed like a hit or miss) and the first necklace I received was bad. The stone fit very poorly into the silver casing and the casing was curved toward the right side, making a lopsided heart. I returned it and exchanged it for another one. This time, the stone fit much better and the casing wasn't lopsided, BUT the heart wasn't carved as well at the top. Instead of two nice curves at the top of the heart, it was rather noticeably boxy. Even my husband noticed without me pointing it out, and he doesn't notice these type of things often. Both hearts I got were amber/brown, not red. And true to everyone else's reviews, it looked like a solid black heart when I wear it (even over a white shirt).

My necklaces also said "Thailand" on the back, in response to another reviewer who said his had "Made in Taiwan" in the back. Either way, its craftsmanship was below my expectations. Now I'm deciding whether to return it, exchange it, or keep it. I'm leaning towards returning/exchanging... maybe 3rd time's the charm.