This was my original review with "4 stars":
I like these boots. I had checked other websites and decided this was a better deal. I was not pleased with the packaging of the boots. It was shipped as if you were at a shoe store and many had already tried them on. I also ordered one size down from my regular size and yet the boots were still too big. Have to wear socks otherwise they flop on my feet.
*** EDITED *** (10-28-09) I have only worn these UGG boots about 3 times since purchasing in December 2008. I got this pair out of the original box (stuffed & wrapped properly)and decided to treat the suede today. I had purchased a great protectant/treatment spray. The other UGGS boots I treated were purchased from UGGS official website and another pair from a high-end department store. I had no problem with brushing the nap of the suede and applying the spray on these boots. BUT....the one pair I purchased from this seller...the nap started shedding--awfully! I know these are NOT AUTHENTIC REAL UGGS BOOTS.