I had heard a lot of good things about these boots and they looked great, so I ordered a size 7 M in "wheat." When they arrived, I saw that the boots were a size 8 placed in a size 7 box. So I made a phone call and through some difficult negotiations with amazon.com customer service, they agreed to send me another pair free of charge. However, when the second pair finally arrived I discovered that this time it was a size 7.5 Wide in a 7 box. One of these mistakes I could understand, but twice was too much. And to make things worse, by that time, the size and color of the boots I wanted were unavailable. So here I am over a month since I first placed my order and still boot-less.