I'm satisfied with the product, but the customer service or lack thereof is terrible. I believe the overall quality of a product to a certain degree is determined by the conduct of the company. Therefore, however unfortunate this is because the product by itself is excellent, I am rating this item with one star. Neither I nor my family or friends will ever do business with ProSavings. The issue was "free shipping" advertisement which I was drawn to, and gladly ordered two suits. I was confused when the billing came back with a $43.00 shipping cost. After numberous requests for an explanantion, ProSavings simply ignored my emails.