I ordered the Classic Ugg in Chocolate and received the wrong color.  Since they arrived on Christmas Eve I was unable to return them in time for the correct color.  I did contact the third party company and heard back a few days later and they said they received the wrong code from Amazon.  This is the first time I have been disappointed with an order and since it was a Christmas gift for my daughter I didn't want her to be disappointed so kept them even though they were not what I wanted.