It's very aggrevating to try to work with.  Closing the handle into it's 'space' takes 2-3 minutes. I teach school and need something that I can carry up and down stairs.  Closing and opening the handle should be effortless.  I don't use a laptop so the space was fine.  But loading it into my car is a major frustration.  Don't buy this if you can buy something else.  You'll hate yourself.