This pair of shoes was delivered well packaged and on time. However, the shoes themselves have caused nothing but extreme pain for the past three weeks. I thought I would break away from my traditional choice of $29.00 Dr. Scholl's shoes purchased at Wal-Mart and treat myself to a "real" walking shoe. This New Balance shoe was touted by many reviews as the best thing that came along for enjoyable walking. I walk about 10 to 12 miles per shift at work. On the beginning of the first night they felt comfortable. Later on in the day, they were irritating. By the end of the shift, I discovered that I was missing skin the size of a quarter on the backs of both feet -- right down to the raw meat. I ended up cutting the backs out of my old shoes so that I could manage to at least hobble through my walking tours at work for the rest of the week. I also used liquid bandage, other special healing bandages, medical tape, gel pads and heal pads in the New Balance shoes when my wounds healed. My walking tour would start out comfortable, but after the first hour I could feel the annoying aggravation on my achilles tendons again. I have never had this experience with other shoes. For me, I gave it three weeks of painful endurance. This pair has become my latest dog toy. I'm going back to cheap, but comfortable shoes at Wal-Mart.