I recently order a pair of Bite X-golf sandals which I received yesterday. I order them 1 size smaller than I usually wear on the advice of the Amazon web site. If anything thing they may run 1/2 size large not a whole size. When I called to let them know I needed to exchange these sandals for a size larger, I was informed that I would have to send them back on my own. They would not be sending me a return label to return them. So now, I have paid $6.99 for them to ship them to me and I will have to pay however much it will cost me to send them back. If they had not given wrong information I would have ordered them the right size the first time. I am truly disappointed in the Amazon exchange policy. If I had ordered these sandals directly from the manufacturer they would have sent me a return label, which is what I thought the Amazon policy was as well. I guess I should have read all their fine print to understand the their return policy is not the same as the manufacturers they represent.
Unhappy in Bakersfield. sandypoth@yahoo.com