I ordered these boots on a Wednesday late afternoon and recieved them Thursday afternoon - Amazon Prime shipping was fast! They came folded in half in a square box, so I was worried that they sent the wrong item. But they look just like the picture! They're a little difficult to put on, but I've only worn them once, so maybe they'll loosen up. I ordered a 1/2 size smaller than I usually wear, since everyone said they run big. I could probably have ordered another 1/2 size smaller, but since they're boots and I can wear them with thick socks, it's not a big deal. Overall I love these boots!