The straps on this backpack are too wide (almost twice as wide as my old COMFORTABLE Jansport) and cut weirdly into my neck/shoulder.  Without even putting anything in this backpack it hurt me to have it on (I guess it hit a weird pressure point in my neck or something).  From reading other people's review it must be a great backpack to some people, but to me it was awful.  Sure, it looks cool, but I'd much rather be comfortable than cool.  Also it seems to be much more cheaply constructed than my old Jansport.  I bought one in 1998, and the material just seems thicker than that of the new Jansports.  Also, the zippers on this pack seem to catch the inner lip easily (A problem I didn't have with my old Jansport).  Because of all of this I'm returning my backpack and looking for a new one AGAIN.