I recieved these boots and was very disappointed, especially after the price, they are a stiff hard leather, that actually cuts into my ankle. i was expecting a soft supple leather and actually i wonder what kind of leather this is, as it looks and feel like plastic. The zippers are extremely cheap and they are difficult, the sole which looks well made in the pic is very cheap as wwll. There is no way im keeping these boots. At macys.com they have these same boots and the reviews there 1 star out of five accurently describe these boots.