My wife bought these, she works in the service industry and is on her feet for 12+ hours a day, she said the comfort level is a 6 out of 10, but she feels like she is a little girl in her moms shoes, they are about an inch too long(the insoles are white and the shoes are black so there is an inch of white hanging out of the back of the shoes) and the straps are need extra holes punched in them to make them work. I told her to send them back but there is an $25 restocking fee! rude! she is usually a size 9 in danskos so she bought a 40 (8.5-9) and they fit more like a 41 or size 10.