I was very excited to order this beautiful coat when it was a gold box deal. It came and it was lovely. However, I bought the size coat that is my normal coat size and this coat was way too small. To my extreme disappointment, there were no more coats like this available. So regrettably, I returned it.

My frustration lies in not being able to exchange it. I could not find an email address or a phone number so that I could contact someone about this. I wanted the coat at the price I paid for it and wanted to merely exchange it. Unfortunately, I had to return it. Now I see it is available once again but at more than twice the price I paid, when it was on sale. Two stars for being a great coat... but two stars for the inability to communicate with someone about making an exchange.