So far, no complaints.  I bought this for my daughter going to college.  She's only had to travel with the it a couple of times.  The littles piece proved to be useless to her, but I've used it and I can get several days worth of clothes in it and it's much easier to slip into an overhead rack than my old suitcase.  I find I still tilt the luggage to walk with it, although it's not necessary.  But old habits die hard.  I'd certainly recommend this for people who are shopping for new luggage that they will use a few times each year.