As other reviewers have said, order these a size larger than you usually would!  I originally ordered a 10 but had to send them back for an 11.  Amazon returns were super fast and easy and my new boots are so comfortable!  The heel is a little higher than I'm used to but I'll get used to it quickly.

The only downside is that the grey leather came looking more brown than black or grey in my opinion but still very nice looking.