PROS: roomy enough for a weekend get away,
bottom of laptop sleeve does not sit on the bottom of the bag where laptop can ding every time it is set down,
not too many pockets and zippers to snag on,
black for dirt but not in a goth hitch hiker way
comfy shoulder straps (pattern carries over to straps),
sturdy top handle that doesn't dig into your hand with a little wt.
padded cell phone pockets in organizer pocket,
holds overall shape well

Con: organizer pocket is a bit small,
the fabric of the interior zip pocket inside the organizer pocket seems a bit flimsy (but it is holding up so far, however I worry putting chargers in it),
would like more support structure on the bottom of bag

for the price you can't have it all and this one is as advertized.