When operating the unit as per instructions I noticed a problem.  The programming switch on the rear of the unit was wired improperly.  I emailed the company and got the following reply:

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I recently purchased a Diplomat Burl Wood Double Watch Winder with Off-White Leather Interior and 4 Program Settings  from Amazon.com on 12/06/2012.  Your item number: 31-402.  The program switch in the rear of the unit is miswired.  For instance position A is really position D and position B is position C.  The unit works fine with the exception of the miswired switch.  My question is, can I open the unit and rewire the switch so that the programming of the unit is correct?  I would attempt to do it without your assistance but do not want to damage the unit by doing so.  I am an electrical engineer and very familiar with the use of a soldering iron.  I also do not want to send the unit back for repair as it works just fine otherwise.  Awaiting your reply.

You can go ahead and try. If the unit gets damaged, let us know and you can just send it in for replacement.

Thanks for letting us know in advance

Danny