The zipper on my Kipling Lancelot Flap Shoulder Bag broke after five years of daily use. Replacing the zipper would have cost almost as much as replacing the purse, so I decided to buy a complete replacement.

When the replacement came, I discovered it was missing an inner pocket that also divided the snap pouch into two areas! I carry my tablet and Kindle with me everywhere, and I always stow my gadgets behind this inner pocket. I also bring a variety of gift cards and other small tchotchkes such as headphones or validated parking receipts. The new Kipling Lancelot has no space for these items!

Furthermore, the new Kipling Lancelot does not have the two little pen pockets. They moved the pen pocket to set between to larger pockets. Now my phone no longer fits in the pocket I usually carry it in!

It's unacceptable. The manufacturing standards were obviously dropped to make the newer version of this Kipling purse.

The 420 Denier Nylon used to make the purse is darn near indestructible. I've been a big Kipling fan for over ten years, but this is a big blow in my confidence of the brand. I've returned my Kipling Lancelot bag, and I have no idea what I'm going to do to replace my old one.