This necklace is adorable!! It arrived 3 days before the estimated delivery date and came in a sturdy little package that kept the necklace secure. The necklace itself is perfect, smaller than I thought it would be, it easily fits in the palm of my hand. The charm looks pretty much identical to the one in the photo, although with a bit less detail. Other reviewers have said that the chain is crap, but I think there is a difference between something being crap and something being delicate. As long as you handle it gently, it should be fine. The owl sits nicely right under my collar bone, and does not flip over. All in all a great buy, especially for the price!