So I am 5'1" and this bag was so heavy for me! I needed a bag for my big computer, and this one has space in it, but it was very stiff and hard to carry. I returned it.  its pretty and just as described, I was just so uncomfortable carrying it after one time trying to use it I gave up.  it doesn't have much space I it if you leave the laptop sleeve inside, only enough for one notebook and some pens and small items. I had to put my charger on top of the laptop and notebook or it would fit in the bag. the side pockets don't give at all and are very stiff- it's hard to put anything inside them and once you get something inside then you cant get your hand down the side to get it out!  I did like that the bag zipped all the way down the side so it was easier to get the laptop out, but my laptop is only 15" and it barely fit inside.  I was disappointed and will try a shoulder strap bag instead after this heavy thing!  pretty bag though...just not what I thought it would be.