The seller was awful to deal with. I paid for expedited shipping so I can get it in time for my daughters birthday. I was sent a letter that the item was shipped the next day but it never arrived. I contacted the post office and they explained the shipping was paid for but the package was never dropped off. The company took forever to respond until amazon got involved. Then the left slipper air pocket broke the next day and it makes a weird squeaking noise. The first day however my daughter loved them but now they are just regular animal slippers that are loud and cost too much and was a huge headache to get. I wanted to get her regular animal slippers in that first place instead of an infomercial item but its the one thing my daughter asked for and she's been so good so I bought it for her.