I should have listened to my inner voice that told me not to buy this show. The shoe looks nice but the fit is horrible. Apparently it runs big. I wear size 7 1/2 and have never had a problem purchasing shoes online. They are always true to size but this Kenneth Cole shoe is a major disappointment. Height is good, the shoe itself is soft and cushiony but I am having a really difficult time keeping my foot in the shoe when I walk thus causing me to walk sloppily. One size down would have been ideal. Will keep to my Anne Klein and Nine West shoes.