I love NM shoes, and these are no exception. They're unique, fun, and easy to walk in. I suspect the heel is higher than 3.5" (probably more like 4.5") but there is a small platform, so accounting for that it is probably 3.5". The color is deeper than pictured, and the gold rivets on the side don't hold the black piping to the shoe. But, they are soft, well-cushioned, and I can't wait to wear them out!