I really wish this bag was a might bit larger. I wanted to be able to tote my iPad, iPhone, full-sized wallet and accessories with me, and due to the size of the bag, that's nearly impossible. It would have been nice if there was a way to expand the depth of the bag--that would have solved the problem. As it is, it's just too thin to be useful to me.

Also, there are a ton of compartments, which makes it very difficult to find things. The top flap is zippered (separate compartment), there's another zippered compartment under the flap, back pocket, etc.

The cross-body strap is a bit of a pain. It actually has padding for "handles" on the continuos loop. If you pull one side of the loop long, that's how you use it as a cross-body. The problem is that the loops get tangled, and then you no longer have the handles in the right place when you want to use it as a shoulder bag. Frustrating.

The bag does have the standard great features of a Baggallini--storage compartments, organizers, a zippered case with a lanyard attachment, etc.

I'll still keep this bag, but it's going to be something I use on occasion...not an everyday tote.