This shoe horn is very well made and thick. not a thin piece of metal like some of the others, this one will not bend..
as some have stated about the small finger hole being too small, it is if you are trying to put any finger but your pinkie finger in it..
if you grasp it correctly you will be holding the thin shaft and your pinkie will fit in it to help hold, although you really do not need to use the hole. I think where the problem lies with one's who complained, they try to use their index or fore finger to hold it to try and get a bit more length in holding it. which one might do if they have back problems or have a bit difficulty in bending over to use it to put on shoes.. although it is a bit expensive it is well made and I am very happy with it.