I finally found my boot. After trying on at least 12 different styles, buying a returning a few, including other Clarks boots, this is the winner. I wanted something with a low heel that still looks classy, could be dressed up or down, but was cozy and comfortable. It has a nice fitted feel, especially around the ankle where a lot of boots are looser. I also have fairly skinny calves, and many otherwise wonderful boots have too large a gap at the top. The footbed could have more arch support, but I'm comparing it to my Dansko work shoes and Ahnu hiking shoes, which is inherently unfair. I bought this in tan (really a brown) and the color is warm and rich. The leather is soft, the buckles add a nice touch but are not too clunky, and make the top of the boot wonderfully adjustable. The upper part of the boot is so soft that there is none of that creasing and pinching at the front of your ankle as with some boots. I usually wear a 7.5-8, and initially bought these in an 8, but exchanged them for an 8.5. My only criticism of Clarks is that their sizes are so inconsistent. Depending on the shoe, I wear a 7.5-8.5 in this brand. This is my 4th pair of Clarks.