 ordered size 6.5 in Cognac and in Natural.   tried on the right Cognac sandal...no problem but when  went to unbuckle the left sandal, the buckle started to fall off...it was dangling by threads.  t is a good thing that  can sew because  had to mend the sandle before  could try it on.   wound up re-inforcing the stitching on the other shoe in the same area also.  One should not have to do this!
Regarding the "pair" in natural colour:  That pair had to be sent back because there were two left feet in the box - a size 6.5 and a size 7.   don't know who received the box with two right foot shoes in it but they must have been about as impressed as  was (not!).  'm not sure if this mix up happened at the factory, the supplier or possibly the retail outlet but someone needs to have looked in the box before it was shipped!
Having been introduced to Steve Madden shoes for the first time with these sandals,  am not impressed at all.  n fact, when  look at shoes on Amazon now,  do not bother even looking at the Steve Madden brand at all.