I received this product from my first online order and the case was broken.  I had to return it to e-bay for a refund.  I immediately placed a new order for another one and I have received this one in good condition.

I have no clue on how to rate the product.  I purchsed this as a Christmas Gift for my oldest Son and have not given it to him yet.  He would have to be the one to rate it, not I.  Sorry