This boot is a very cute and functional boot. My normal shoe size is a 7.5 and I ordered a 7.5 and they fit me perfectly. I do have flat and narrow feet. Anytime I read reviews that says to order a 1/2 size up I order my size cause they always end up fitting me fine. The back is a very stiff, but i don't wear the boots laced tightly, so they feel okay.