These are so comfortable, not much of an arch support but the sheepskin lining is plenty comfortable and so soft. I think it is true to size. The only complaint I have is that the outer buttons seemed to be loose when I got it. I had to reinforce them by seeing them tighter to the side of the boot. They are cute and slouchy. When I wet low socks they aren't itchy either, although I have another pair of these in a different color and they are super itchy when I wear low socks.