I received my slippers on Christmas Eve. I was disappointed when I opened the package because I had been sent a size 13M when I ordered a size 12M. The 13's were slightly to large but I opted to keep them anyway because it is such a pain to return things and a lot of time lapses before you actually have what you ordered. That aside, the slippers are great. They are well made, warm and comfortable. I am well pleased with them other than the size.