i love the pattern on this purse and i was so excited that i didn't have to pay shipping on it that i couldn't pass up a vera bradley for cheaper and no shipping. the only reason i didn't give it 5 stars is not because of the quality or shipping service i got (it came faster than i thought and still had the tags on) it's because i didn't realize how BIG the purse was going to be once i got it. it's so much bigger that i thought and at first i was very turned off by it, but after useing it for about 3 months it's still bigger than i wanted but ti's not so bad once you get used to it.