I can pack SO MUCH STUFF in to this case, and it never looks like I overloaded it. I take a lot of trips for business, usually 2-6 hours away, and this is the perfect bag. It holds quite a bit, looks classy and professional (albeit not fancy, but I wasn't looking for fancy, I was looking for functional), and does exactly what I want it to do. The handles are nice and don't hurt your fingers, the shoulder strap is pretty comfortable. The zippers are all working perfect and the inserts are quality, not cheap. I wouldn't be embarrassed for someone else to go through this; it's a good product. The seams are tight, no loose threads anywhere. It holds quite a bit of weight without trouble.
I love it! I highly recommend this case.