First use out of the box and one of the stretchers stopped working. I saw that the interior (and exterior) hardware were plastic. Now, I didn't mind the exterior hardware being plastic, but the interior wing-nut that spreads the toe section was bound to fail being plastic.

I'm so disappointed. I ordered a different brand with metal working parts to replace it. Unfortunately,they are twice the price, but I guess you get what you pay for.

Don't waste your money, time, or frustration on this. Move on to a stretcher that will hold up and do the job.

Note-I was attempting to stretch an expensive pair of leather shoes...I used the stretching-spray...the shoes should not have been hard to stretch.