I bought these as one of my wife's Xmas gifts.  She wanted a pair of rain boots and these were one of 2 or 3 she liked.  When she opened it she was excited until she discovered that the inner soul from the right boot was missing. This caused her to believe that I bought them at some close out place and didn't value her enough to get her new ones.  Of course this was not the case.  So these were either returned by someone and not checked or messed up by the manufacturer and not checked.  I didn't think I needed to make sure the boots had their insides.  So I'm a cheap jerk, my wife is unhappy and thanks for that.