The first pair I received was defective and Amazon promptly sent me a replacement even before receiving my return.  Kudos to Amazon for your impeccable service! So happy coz I really wanted to wear this for my coming holidays. I had just bought the Veronica Shortie from another site & had trawled many reviews trying to decide between the 2.  Ended getting both but after receiving the 12R, it is decidedly of better construction and look so I'm keeping this & will return the Shortie. I am US 7 in pumps and 7.5 in runners; 7.5 in this fits me right - enough room for toe wiggle and minor heel slippage.  Initially hard to slip on but quickly resolved after a few wears. For those also comparing between the Shortie and 12R, beware that the Shortie's leather is more pliable and will soften & become loose after a few wears. (My 7.5 in Shortie turned out to be 1/2 size too big after trying on intermittently). Another comment regarding Frye's quality - both pairs I received have some defects -  different shaft heights and chipped heel.  Other than that, great experience with Amazon and can't wait to test this on the road.