The only thing I can criticize this for is the handle. I am 5'7", not too tall, with long arms, and I can just reach the handle. I wish you could adjust out a slightly longer handle. It would be more comfortable to walk with for a taller person. End of criticism.

I walked this bag to the store the other day. I packed 5 plastic sacks of groceries in it. I think I could have gotten 6 in there, packing right, but with 5 it was already pretty heavy. In fact, had I packed it with NO plastic sacks, I know I could have gotten more in. I also had a water bottle in one of the outside pockets.

I dropped the bag once when I went over a rather large crack in the pavement. The handle fell out of my hand, I kept going and the bag didn't! After that, I paid more attention. Actually, it was pretty easy to forget the bag, because it glides along so smoothly.

I like the body of the bag is heavy canvas material. I like that it has a nice big zipper on top (keeps things in if you drop the bag!). I like the outside pockets, come in handy.

I do agree with some other reviewers that a couple, or oven one, inside pocket would sure be nice and helpful. Otherwise, great bag, surely do recommend.