This is a great shoe with a very comfortable footbed and a little narrow to size (10WW) but nothing unexpected in a flat of this shape -- in fact, that's why I order a WW in this type of shoe even though in others I wear a W or even M, depending.  So no problems there.

However, when I tried them on I noticed that the top strap was VERY tight, given that it was supposed to be a WW.  I was thinking about returning the shoes when I decided to inspect the strap situation further, and saw that there's about an inch of some sort of "accordion" elastic holding the strap to the shoe.  This "elastic" was very stiff and tight, so I spent a few minutes manually stretching it out.  This was very difficult to do by hand because it was just that stiff, but it made all the difference in the world.  When I put the shoes back on they were still a bit too snug, but nothing as painful as they had been.

So all in all, a good shoe.  I'd buy it again, knowing what I know now about the fit.