My sister is a lover of handbags, and when she asked one for Christmas, I did tons of research before buying this one, since I don't know all the factors that make one good or bad.  I am a big believer in Amazon reviews, which is why I try to post my opinions for others.  This one got good reviews, so I took a chance... and it paid off.  My sister loves this bag!  It is a little too big for every day use for her, but she uses it whenever she needs a bigger bag. She's happy, so I'm happy!