I love these boots.  The first pair that I got were a bit unraveled so I gave it a 4 instead of a 5.  As for the service and delivery...both were speedy, professional and I was quite satisfied.
The color, style and "wow" factor is all there.  I shopped all around and even went to other retailers and Timberland's official site....this was a great deal!  LOVE, LOVE, LOVE my boots....