I ordered these in chocolate and they are nice and comfortable. They are flatter than what I expected but they're not bad for 29.00. I usually wear shoes with arch support or heels/platforms. When I wear shoes with no arch support, I can feel it in my back. I bought these boots for running errands, etc., not to be on my feet a long period. They are really cute with my leggings/skinny jeans. So they serve the purpose.