Like others, I had to return my 12 X-wides for a pair a 11 X-wides. I normally wear a 12, so thought I'd split the difference, and order 11-1/2, but still way too LONG! Much happier now with the 11 X-wide! I had to do the same thing with the Clarks Un.bridge sandals that I bought, going from a 12 to an 11 wide because the length was a bit extreme. All's good now- I've owned Clarks' before, and can't be happier with the comfort, support, construction, and long life I get from them. I pretty much stick with Clarks' for work/dressier shoes now (and sandals too); and Merrells for more casual shoes, because they're both comfortable and last for years. I'm also a big supporter now of Amazons' totally free exchange system, and they give you a return label to print and slap on the box. It came in handy this time! I have wide feet (and bunions), and it's imperative to be able to try on wide sizes, and exchange when the sizing isn't always the same between different shoes and models. Thanks Amazon! :)