I gave these shoes 4 stars because I think my problem with them is unique and they are actually very nice.  I've been having some foot problems and wanted to find shoes I could wear for dressier occasions.  I thought these might work but they rubbed the wrong places from the first moment I put them on.  I wear a 7W and that's what I ordered.  I wouldn't want them larger or smaller so I think it's just the style that is wrong for me.  I must say - Amazon is great to work with on returns.  They arranged UPS pick-up for these and processed my refund as soon as UPS picked them up.  WTG Amazon!