This is my second bag of this exact model. I used the first one for about a year, and really liked how it kept me organized. I was disappointed when the strap broke, though. So I ordered ANOTHER one. This time, the strap broke (in exactly the same spot, where the strap is sewn to the body of the bag) in just four months. This is absolutely my LAST Travelon product. I'm going to attempt to get the bag replaced by Travelon, because there is a one-year warranty, but I have to pay for the shipping and handling! I don't want to pay one more penny for this piece of junk.