I love these boots! They are so incredibly comfortable, warm and waterproof, plus they go with everything; I even wear them with my scrubs on my way to and from work... Shipping was very fast and although there was a small glitch with sending me the wrong size, the issue was fixed extremely quickly. I have had nothing but a great experience with buying these boots. Like everyone else has said, they do run small, but that's not a problem at all :) overall, one of the best deals I've ever gotten from shopping online.