The quality of this item isn't up to par.  The leather looks suede-like in the image, but the bag had a unappealing pleather-like finish and feel.  The stitching and material used on the handle looked cheep upon inspection.  If i was 20 again, this bag would be fine...looks like something you'd pick up at one of those stores that are marketed to teenagers - forever 21 and the like.  As a working gal in her 30's this just didn't make the cut.  Time to bite the bullet and pay for a big-girl bag. Sent it back.