I ordered these shoes for my very tall 12 year old. She wears a 9.5 W, has a high arch and is very hard to fit (as well as being picky) She says she likes these shoes because, "they are not too dressy or too casual. I can wear them to a lot of different places. They are cute and the square toe and button makes them a little different. They are cushioned on the inside and just the right width. The strap does not stretch and you cannot open it, but the shoes are made so that you don't even notice the strap when you wear them. They slip on and off easily. Usually Naturalizer shoes are a little narrow for me, but these are perfect!"  The shoes arrived in two days and they were well packaged. I would purchase these again for my daughter.