This shoe is on the new narrower last (PL-1, I think) and I love it.  My narrow heel really appreciates the support and there is also a smaller toe box (but wide enough and high enough to be comfortable).  My foot just flops around MUCH less in it than my other New Balance shoes.  I have always loved the support and cushioning in New Balance.  This shoe is slightly less cushioned in the forefoot than other versions that I own (the 993 series, for example).  But the narrower shoe gives me more lateral stability for bosu ball workouts, step, etc.  Had about decided to switch to Brooks (a narrower medium width shoe) but gave New Balance one more try because of the GREAT price I got on this shoe on Amazon.  The number of folks with a size 12 foot who want a cherry red (MORE orange actually)shoe must be limited.  I love the color, too.