So the titles says it all. I saw so many reviews saying the shoes were "true to size, but narrow" and I have an incredibly narrow foot so I went with my regular size (9.5), also the size 10 is inexplicably 40 bucks more. Well the shoes were long enough but way too narrow in the sole (did I mention I have incredibly narrow feet?) Well, "no biggie I will just exchange them", but no. You cannot exchange 9.5 for 10 and like I said the 10's cost more. Since I truly do love the look of the shoes I thought I would just have to wear these babies until they give enough to wear. I wore them to work the first (and only) day and as I am walking in the door I get stuck to the rubber mat. The left heel had already fallen off! by the end of the night I no longer had either heel on the boots and now I am trying to shop around on how to fix this. I am depressingly disappointed and wish I had listened to those reviews saying they weren't made well. oh also the heels are plastic so they click like high heels as you walk...not necessarily a negative but annoying in my particular line of work. Best of luck.