This bag just arrived today, so I can't speak to its durability yet, but first impressions: I am thrilled.  The bag is not only everything I was expecting, but it is actually much more attractive than in the product pictures.  I bought the "Paisley" pattern, and where the pictures show a bright blue, the actual bag is a darker color, almost teal.  The predominant color is actually brown.

The laptop sleeve stretches all the way across the back of the large compartment of the bag, so it looks like it will be plenty big enough to accommodate even my extra-wide laptop if I choose.  The front and side compartments are very roomy, with the side pockets having velcro closures.

I was a little concerned that the handle was too short at first, until I realized that it had locked at a middle position (which would probably be great for someone more petite than myself).  At the fullest extension, it is very comfortable for a tall person like myself to roll at a stable incline.

As long as it holds up well, this is exactly the bag I've been looking for: small enough to stow under an airline seat, big and well-organized enough to hold everything I need for a short trip, and convenient and lightweight enough not to add to my burden when I have other bags to manage on longer trips.