i purchased this shoe because i have another from Ecco that i love and having problems with my one arch. the ones i have are so nice feels like walking on a cloud. i was very disapointed to slip these on and find they hurt my feet. not on the footbed where i am having problems bust around the heel of the shoe. i have tried to walk around the carpeted area thinking i'm just imagining things but i can't even keep them on for a few moments without hurting. i know this has to be just this shoe because i own another pair that are wonderful. i have a narrow foot/heel and this is the part of the shoe that are way to big? i will be sending these back to Amazon