Shoes received in a timely manner. Slight hiccup with one of the shoes. Placed notice and received replacement within 48 hrs. Nice looking shoes, very comfortable. In a marketplace where it seems so difficult to find nice looking, comfortable shoes with heels... it is a pleasure to have found these. I find this market oversight funny considering the large women work force. Incidentally for best fit a wide width with half a size down would suit best. The shoe box is not as wide as others. The few mm width is not visually discernable and a plus for your comfort.