First off, this shoe is totally adorable (I ordered it in metallic pewter) and I have reordered it in a larger size, hoping against the odds that the larger size will fix some of my other concerns about the fit of the shoe. If I didn't have free shipping both ways, I probably wouldn't reorder it because I'm not very confident that the larger size will resolve the other problems: I usually wear a 10.5 and ordered a 10 due to some reviews of this shoe. My foot barely fit in the 10; it was WAY narrow and the top of the shoe cut into the top of my foot. This could be because I have really high arches; it probably wouldn't happen if my feet were flatter. Similarly, the material on the  arch side of the shoe gapped when I walked; perhaps if I had lower arches, that side of the shoe would be more supported. Surprisingly, the heel wasn't too narrow and I don't anticipate that blisters will be a problem.
The padding in the bottom was nice.
All in all, the style is cute, but the fit is tricky.