I got this for my daughter for Christmas. When it came in, the actual heart was lovely. I had no issue with the size, structure, or gleam of the silver. It seemed well made and looked exactly like it did in the picture (without the gleam). However, the writing actually detracted from it. You can't read it unless you use a magnifying glass and even then you are turning it around and around which isn't easy. In the end, I sent it back and got another heart in a heart with no writing on it. The sentiment is lovely, but trying to etch it onto a piece of jewelry this size isn't. In my opinion, it was just OK.