Love the shoes. Fits great, true to size. Almost all my shoes are naturalizers, they are one of the few brands that make narrows. I also only buy real leather shoes. I have some naturalizers that I have had for 15 years. just keep replacing the heel pads. Received in just a few days.received in a sturdy box. I ordered a different pair from the "naturalizer website" and they were shipped in just the "shoe box" and you know what UPS did to that box.  All ptoducts ordred from Amazon are packed well i sturdy boes.