This bag is nice overall, but I prefer the glo bag, which I also purchased.  This bag does not have the room I need for toiletries, and I can't fit enough stuff in it. The handle on top doesn't look very sturdy, and I don't like the way it swings and hits me when I walk with it if I am using the long strap.  I prefer backpacks.  I also would like it if they put the venting system down where the shoes are instead of at the top of the bag.  They also need an easier zipping system, like double zippers.  It's kind of awkward. It also really needs a place for a water bottle and small items on the outside of the bag. The big pocket outside is nice for a racquet or something, but a spot for smaller stuff would be great.  I am going to give this bag to my husband for Christmas.  He uses an old duffle, so this will be an improvement.