Great looking shoes, and due to past experience with the brand,I should know better, but someone thought they ran big?? so I ordered and very, very small. Also, I wanted brown - color looks brown everywhere. They called it Mint, strangely and even more strange, the shoe is gray, maybe a greenish gray. I would have kept if they fit. Very good looking - really a shame they run small. I have another pair of OTBTs and I ordered a 10 and they are still too small. Those shoes are soft leather though and I can wear. The toe of this shoe is very hard. I rated 3 stars because they are so darn cute, but thank goodness return is free!