I typically don't purchase shoes online because - well - you never know. These are exactly as described and the reviewers have also been right on. The suede is rubbed "off" in places, which I like because it doesn't show every single scuff and piece of dirt. But the shoes are still very appropriate for the office. I do have a fairly wide toe box and these shoes are a bit tight (expected) but will absolutely stretch. I bought the taupe which is a nice mix of brown and gray. I have worn them with black pants and jeans and they look great. Bottom line: I wore them the whole first day without being uncomfortable. The heel is just above a flat - and gives a lot more support and the leather is a good quality that will stretch a bit but still keep its shape. I will be buying these in another color.