I was a little worried about ordering boots online, but I was having trouble finding boots in my size locally (size 11W with wide calf). These fit perfectly, and I'm very happy with them. My only complaint might be the lack of arch support since I usually wear Birkenstock loafers and sandals or sneakers with an orthotic insole. These were a little tight when I put my insole into them, so I wear them without it, but do miss the support. The ankle could be a little tighter too, but, hey, can't beat the price on these.