I purchased this as a gift for someone and they absolutely loved it. I had it shipped to me and repackaged it myself to put in a gift basket and when I saw it, I thought it was absolutely gorgeous. Great quality. I love the missing puzzle piece as the way it hangs on the chain, it's a lovely touch. I didn't care much personally for the chain because it reminded me of my dog tags, so I included another chain when I sent it as a gift. I'm not sure which chain was the recipient's choice. But the chain did appear to be of good quality, no complaints about that.