I ordered this shoes in 5.5 and I changed the size after they were shipped. I got a mail with the confirmation about the size change. They wrote me: We ordered a 6 instead of a 5.5 as you requested. Surprise!! I receive a 5.5 I never use the shoes, The dealer "ShoeMall" sent me a return label but I  didn't trust the dealer anymore so I never used it and I never exchange the shoes. I didn't want to waste my time trying to get a new pair or wait for weeks to get the new pair. The shoes were a birthday gift so I got another gift. I won't ever order any other item from this dealer.