This is a good product, and a nice fashionable boot; it is just cut very narrow.  I already own some boots that are of medium width, and this seems much more narrow than those.  I would suggest that those who wish to purchase this product know that they are very narrow and this causes problems with sizing of the product.  I would try a half size larger, or maybe more.  I did have to return my purchase, but not because of poor quality; it was due to the narrow cut of the boot and sizing.