I adore these boots!  They are lovely!  Chunky in a classy way :-) They are very comfortable, there is good padding on the sole and I literally RAN around in them for over 12 hours and was fine.  No time needed to break them in, the suede is soft.  I can see how some people may have had issues with the zipper breaking though.  I make sure to grab on to the actual metal part of the zipper when pulling up vs. the suede pulley attached.  These are fabulous for being so inexpensive.