these shoes are great for the most part, but I had to give it 4 out of 5 stars because when they arrived, the insole in one of the shoes somehow got "crinkled" at the toe part, like it didn't make it all the way to the toe part of the shoe.  I ended up trying to pull out the insole and straighten it out. Even now, it's still not completely smoothed out, which is a bit of of bummer, since the other shoe is quite comfortable. Maybe I'll just have to get used to wearing one "lumpy" shoe and one really comfy shoe.