Although I like the heel of this shoe and the style, I couldn't seem to get the right fit.  I ordered three of them and each fit differently.  One the straps were too tight, another too loose, and another had one of the straps too loose and the rest tight.  I finally just gave up.  In addition, although it looks cushiony, it did not feel cushiony.  It felt hard.  I still like the style and wish it had worked out for me.