I initially gave a scathing of this product. The color had been inconsistent, the were snags in the fabric and it came with a terrible funk - cedar or wood stain? - that smelled almost chemical.  The cream and green umbrellas were like that at all!

As soon as I posted the review, I actually received a call from the seller. They were very concerned that I had received such damaged product. They went so far as to contact their warehouse and find out how the problem occurred (a water leak where products had been stored) and they have offered me a full refund and/or a free replacement product. They were very solicitous and helpful.

While the initial product I received was a ** at best, their customer service is a *****! And I am looking forward to the replacement umbrella.