My earrings are damaged. They arrived 3 days later than I was told (which I actually would not have minded if they were not broken).I am so disappointed. I was so excited when I ordered them!  When they arrived, they were in a small clear bag inside a yellow envelope...no box or anything to protect them. Both earring posts were bent! I had oredered them for a special event...how disappointing! I would exchange them but the website said that I could only do a return.  Plus, how do I know that the same won't happen to a replacement pair?  I'm so bummed.