I ordered this and the charcoal sweatshirt for my friend. They both fit great, but the blue one had weird spots and upon further inspection we realized that it must have been the sample sweatshirt because it had large permanent markings that showed measurement. The charcoal sweatshirt also had a couple of imperfections too. I emailed the company and without any complaints they sent me two brand new sweatshirts and let me keep the old ones to donate. I think that it is great customer service and the sweatshirts are really nice quality. I will definitely buy from them again.