I fell in LOVE with these boots last year when I first got them. I picked the purplish color they seem to no longer make, which I found beautiful and unique and I loved that I could wear them with dark or earth tones alike. At a size 9.5, the shoes fit well and I typically wear medium thick wool socks with them and wouldn't consider anything thinner. Within one month of owning my first pair, the zipper fibers by the bend in the ankle started to shred and the zipper no longer worked. Amazon and Keen provided great customer service in sending me a new pair no extra questions asked, although it took a month for the shoe to be sent back, processed, and a new pair sent to me. The new pair quickly became a favorite, and although I noticed signs of zipper shredding happening again, I applied a small bit of krazy glue to bond the fibers and that did the trick. I've worn them often throughout the late fall and winter, and although I've owned them for over a year, they've probably seen about 4-5 months of frequent but not daily wear.

But now I am hit with a new disappointment. The soles have both fully cracked. A $150 boot should have MUCH more wear on it and I think I've been fairly gentle on them. I am considering contacting Keen. As much as I have adored this boot, I would not choose to spend the money on them again knowing their life span. I have seen other reviews noting this problem. Keen should check the quality of their soles in next seasons boot and at the very least offer replacement for us disappointed customers.