I first bought a pair of these shoes at REI, and because they were so incredibly comfortable and roomy in the toe box I wanted to buy more but spend less. I ordered two more pairs from Amazon but unfortunately,they both ran small in the toe box so I returned them. I ordered one more pair to try and although they were snug in the toe box, again, I decided to keep them and try stretching them out because the price was so good and the footbed so comfortable. This shoe definitely runs small and I'm led to believe my first, more roomy pair, was the exception, not the norm.  Too bad. I have no complaints at all about Amazon.  My transactions were hassle-free, as usual!  Thanks Amazon!!