I recently purchased an Invicta watch for myself and the outside ring insert fell out. After talking to Tony at their taft street address in Hollywood, Florida, (which is by the way where I'm from), I was told I would have to pay 15.00 because it wasn't a warranty item. Now, I took the watch into the ocean for the first time and it filled up with water. And this is the "pro diver" version that is supposed to go to 660 feet? 6 feet and now it is a disposable item. And the watch is untouched from the factory...I've never had the back off. After what I went through with the bezel insert I don't even want to call them again. So let this review be a lesson to all of you potential buyers...poor quality and customer service equal a bad deal. I'm surprised that amazon is still carrying them.