This is a very nice carry on that I bought for my daughter to use on a cross country trip. Although she was very careful the pull out handle broke on the return trip. I hasten to add this was hand luggage and so not due to unseen abuse usually inflicted by baggage handlers. On examination I saw that the extendable handle is held in place by one small metal pin on each tube which lock one section into another. These pins are not threaded and screwed in place, which would have been a good design, but merely held in place by how well (or not) they were machined to fit the hole into which they are simply pressed. One of these small pins worked its way loose and fell out, making the extendable handle useless as when pulled only one arm extended. It then took a bit of wiggling to get this to fit back down so that the case could be even be carried.
Overall I am extremely disappointed considering Samsonite is meant to be a decent brand, and they certainly chage for their name.