I bought this from "What's Hot". They are not an authorized UGGs reseller. I have had many pairs of UGG boots and when these came the packaging looked authentic and everything but when I touched them they felt fake. The fur was already shedding and that wouldn't happen on real UGG boots. If you go on UGGS.com, under store locations they will have a link for online stores and that will tell you if you are buying from an authorized UGGs reseller.