I sized up a 1/2 size so I could wear w/socks. When I got these last year at the end of winter, they were on sale. I got the turquoise and the color on line is true.  I find the heel to be a bit loose but got used to that.  I think they take a while to break in which is kind of irritating. I can't wait till they are broken in and more worn. I think they will develop some character as they age.  They are just too stiff and "new" looking.  They are comfortable to wear and I gets lots of compliments. I too hate that the zippers are on the outside. Who does that?  Overall, I like them. When they first arrived I couldn't stand the color, thought I had really missteped by ordering them.  Once they are broken in, I think I will be in love of them.