I received it quickly and in a timely matter from the seller. So they would received 5 stars.  The bags is smaller then what it looks like in the picture and beleive me I am very picky about the sizes of my bags, the have to be just the right length width and height before I will even consider buying it. I didn't realize what faux leather looked or felt like.  It is very inexpensive, but it almost looks like plastic. The handles could be just a bet longer though I can't remember if the put the length in the discription or not. I am a little disappointed but I will keep it and use it. I will probably only carry the insert. The seller is good though shipped fast. Thank you