I absolutely love this bag! Its size is perfect for me. I am 5'1 and curvy and some crossbody bags I just cannot pull off. The leather is very soft, handles are sturdy and the adjustable strap is sturdy as well and thin enough not to bother your shoulder when using it crossbody style. This bag is also much more spacious inside than I expected. It holds my large Kate Spade wallet, sunglasses with case, makeup bag as well as my keys and phone in the front slip pocket and other knick knacks. The lining inside also feels well made. I usually don't place my phone in the inside slip pockets because it tends to fall out due to cheaply sewn pockets - but this holds itself well! I'm a big fan of Kate Spade and highly recommend this bag. It can be worn in so many ways and I love that I can take off the adjustable strap and use it as more of a "dressy" bag if  want!