The boot pictured looks supple--has a crinkle to the leather.  The boot in person as it were is not supple--it's just an ordinary leather boot; and believe me, without that suppleness, it's lost its flair.  Then there's the opening.  I'm a fairly fat-calved lady, but the opening was still too wide and it made the boots move back and forth when I walked and looked silly.  Then there's trying to get the narrow back part of your foot to stay down in the boot.  My foot kept riding up the back of the boot and I felt like I wouldn't even have to unzip to get my foot out.  I wear a 9W and that's what I ordered.  Frankly, unless you already have a shoe or boot and want to replace it with the same thing, I'd stick to going to a shoe store where you can get fitted and not have to go through a return--even tho Amazon is the best in the business for returns.