When I first got it, I noticed how small it was.
But don't be fooled! It fits a BUTT load of stuff.
Just today I was able to fit a full 1.5inch binder, a small book, an iPad, a 15 inch laptop, rolled up yoga pants, large wedges, my chunky wallet, a pencil pouch, and a spiral notebook. And it doesnt hurt my back at all at that weight. The padding on the straps actually makes it very comfortable.
Im not giving it five stars because it took a week and a half to receive it.
Its not a long time for most people but when I usually pay that much shipping, I get it within a week of ordering it.
Nevertheless, this is a great backpack for a college student who carries a somewhat heavy load