I ordered these boots because I wanted a different color brown - not the typical dark brown. I recieved them in two days and they are really nice. The first day i wore them, i had them on for 12 hours with no discomfort at all.  I got several compliments too.  I am only 5' tall and the boots were the perfect height for me.  I do agree with other reviews that the ankle is a little loose.  The leather is really soft, so it created a "slouchy" look around the ankle, but i really like that look.....like they are broken in instead if being stiff.  The only reason I didn't give them 5 stars is because they do run big. I normally wear a 6 1/2 or 7....went with the 6 1/2 and they were at least 1/2 size too big. AND there definitely could be more cushioning in the footbed. But since I have extra room, I may put in a gel insole to take care of both issues.