I orded these several weeks ago and I was so excited because I am a huge Minnetonka fan. I have five pairs of Minnetonka shoes and love them and I let everyone know it. When I received them I was excited and walked around my house holding them and smelling the awesome leather smell (ehh, I'm weird). I put on the right boot to check the length with some skinny jeans so I could plan my Holiday outfit... fit and lenght was perfect. Fast forward. On thanksgiving morning I went to put on my boots and I discovered the whole sole of the left boot wasn't sewn nor had it ever been sewn to the upper leg of the boot... I was so so so sad. Amazon quickly fixed the problem and sent me my replacement pair of boots. However I had to wait for them and it seemed like forever for them to arrive. I wish that Minnetonka would have given me quicker or upgraded shipping since the problem was their fault, which I ended up having to suffer for. I'm willing  to forgive them and move on, because I do love their products.. I even got another pair only in black for my twins Christmas present. I got my new replacement pair today and so far I love them... can't wait to wear them! I only wish they cared more about their loyal customers.