When I have ordered fine jewelry from Amazon in the past, I was very pleased with everything about each item. This is a nicer, mid range in cost, necklace. It is beautiful when you hold it up (or I imagine wear it, it is a gift so I haven't tried it on).  However the box and bag that came with it are sooooo Cheap. It takes away from the beauty of the item. I went to the jewelry store where i am a regular and got a nicer box for it. This made a night and day difference. The reason for the 3 stars is because of the packaging.