Based on reviews, I ordered this boot a 1/2 size smaller and they were too short in length. I then ordered my true size and they were huge, even with a thicker sock. I decided to return all together and go for a different brand. I wish these would have worked out because they're so cute and were exactly what I wanted. If they offered any comfort or support, I probably would have kept them and dealt with the size issues. They just felt cheap to me. I'm very disappointed they didn't work out. I do have to applaud Amazon on there customer service though!