I ordered this Loafer pump in size 9.  When I tried it on, it felt so tight, and I wanted to return it, but this shoe is so gorgeous and professionally looking that I thought I could live with the pain.  Alas, I have to return it because within 30 minutes the pain from the crunching of my toes started giving me head-ache that I had to rush back to my seat and yak it off.  I am so tempted to order a replacement in 9.5 of the same color or another color but I am so scared because I don't know what I will get AGAIN.  I am so tired of doing this.  This particular manufacturer has a problem with proper fitting.  It is either your normal size will crunch your toes, or slip of your heels and a larger size will not fit properly either.  I give it four star because with the perfect feet, this is a very gorgeous and head turning shoe for your work wear, despite the high heel, as long as you only need to stand for short period of time.  Looking at this shoe from outside, it compares with Ralph Lauren Collection which especially favors this color and style, except for the bad workmanship.