Ok, I have had this thing for almost a year now.  It is still here, so my quality issues are somewhat mute, but still important. I keep my bag pretty weighed down between all of the mumbo jumbo paperwork, policy handbooks, and state/municipal code books as well as my college books for when there is downtime.  There are places for water bottles, end caps for random things like bug spray or sunscreen and various pouches for all the extra crap a cop might drag around.  If I put anything else in here I would be out on medical leave for my back.

The only reason a 4 instead of a 5 is because within a few weeks of getting it there was slight tearing on one of the seams on the lid.  Nothing else since then, and the strap has held up to all the weight I have in it.  Just was a little surprised how fast it tore.