It's a decent bag with great compartments, but for some reason the hinges on the shoulder strap squeak A LOT. Every time I carry this bag, it makes so much noise (the squeaks are really loud too) that people always turn around to look at me. The hinges are plastic, so when I move, they rub together and make this terrible noise. It's bothered me so much sometimes I just don't want to wear it, which is really a pity. I kind of wish I could return it, but I already removed the tags...sigh.