I bought these slippers and they arrived in only a couple of days in great condition. However, what I received was not at all what I ordered. What I got was this in black and cream: http://www.amazon.com/Dearfoams-Womens-DF451-Chestnut-X-Large/dp/B007RZ5BDC/ref=sr_1_25?s=shoes&ie=UTF8&qid=1351877077&sr=1-25

These are still very nice and its a christmas gift for my mom anyway so she won't know the difference, however it would have been nice to have gotten an email telling me they had to sub my item. I'm still giving this four stars because the slippers I was subbed for were a higher price then the ones I ordered and they are still really nice. I was just really confused when I opened the box and what I ordered was absolutly not there.