I was looking for a shoe to use with orthotics and was happy to see it comes in size 11.5 which is hard to find. Quality appears ok but have to return because too short and too wide and doesn't come in size 12. Although instructions state not to review shipping, there is no place to comment on it, just the packaging.  I purchased from Amazon because of free shipping and assumed return would also would be free as with other vendors.  Was surprized to find it is not.  Will check more carefully before buying shoes next time when not sure of fit.