I go to the gym 6 days a week, so I have pretty much developed a routine over the years.  Nothing transcendental, but I need a gym bag to be able to hold my shoes in a separate compartment, my shaving kit, deodorant, and my trousers/belt/underwear/socks since I go to the gym first thing in the morning.

A few years ago I bought at a discount store an Under Armour bag pack that worked perfectly well for me. Enters a retarded car thief into the picture, who decides that my dirty gym clothes are worth a fortune and steals it from my Jeep where it was in plain sight. Now the best part is that on that day I had left a pretty expensive watch in the Jeep by mistake as it had slipped off my work bag pack. The thief took my dirty underwear, but left the watch on the floor of the Jeep. But I digress.

Naturally, since I was happy with the departed I buy this bag pack to replace it. To my dismay, Under Armour has shrunk the thing so much that i was unable to fit my shoes at all (size 11.5), let alone all the other stuff I need. Bummer.  Contact e-bags, and they tell me "no worries, we shall send you tomorrow a return authorization". Have you heard from them recently? Well, neither have I despite repeated attempts to contact them.

In order to obtain a refund I had to Go through Amazon, and am glad to say that Customer Service delivered with the usual responsiveness and fairness.

Have now found a medium size generic duffle bag which screams GYM and that will alert even the slowest thief of the contents of the bag hopefully.  Too bad this cool looking bag pack is just too small for my needs, and that e-bags takes a lackadaisical approach to customer service.