The white gold bead pendant was exactly what I wanted to go with the white gold bead earrings I purchased.  I was totally disappointed when the necklace arrived with a very flimsy, thin chain, and a clasp that was so small that it would have been impossible for me to open and close it - even if the chain was not broken.  I usually have no problem with the type of clasp used; however, this was impossibly small.  I have no arthritis in my fingers so that wasn't a reason for not being able to manipulate the clasp.  The way the necklace is made another chain could not be substituted.  There are other necklaces that I would like; however, if they all come with this  type of chain I will not order another.  Although I did not measure the chain, it sure didn't seem to be 18" long.  The chain seemed to be a cheap and flimsy, while the white gold bead was rich looking.  I returned the item and received notification that I will be credited for the amount.  The return process went smoothly and I appreciate that very much, but wish it would not have been necessary.