I ordered these in the normal size 10 that I wear and they were too tight to stand up in. They don't come in an 11, otherwise I would have exchanged them because they are a perfect pump for all occasions. I got them in the brown/bronze color, which is closer to brown with flecks of bronze shimmer. Lovely spin on neutral. The heel is 3.75" and there is a 1/2" hidden platform in the front. There is a lot of cushion in the bottom and they look just like the photo. I have to send them back for a refund because I refuse grown corns on my feet to keep these.