I bought this for my Mom for Christmas but when it came it didn't have any instructions with it. I wound it up but it just wouldnt play. Having never bought one before I had no clue how it was supposed to work and I didn't know if there was a key or something to make it play. I saw a hole along to case that had a small metal rod in it which I pushed down thinking it needed to be futher into play. Turns out that part needed to be further out to play. Took a while to figure out but it is working now and my Mom is very happy with it. Nice product, good quality and great price but they really should put some instructions with it.