I read the mixed reviews and found none of the bad items mentioned.  Craftsmanship is good (seems aren't falling apart).  The "pillows" fit all my watches even with the bracelet type and I have a smaller wrist.  Each pillow and all the lining is covered by the suede/leather material.  Nice.  I think the brown/tan shows off the watches better than the black/black case.  I love being able to see all my watches at once (on one level) and pick the one I want for the day.