My mom really loves this purse. She was looking for something that had lots of space and was easy to carry. She has so much stuff and yet the purse still has plenty of room and pocket space for more. Also her stuff gets organized to where it doesn't fall into a black hole never to be seen until completely emptied out. It's very soft too and she likes that. She also likes how the strap unzips and becomes divided so it can be carried like a backpack. It came safely packaged as well and even a little earlier than it had stated it would be here.