I was so excited for this warm coat, but it was just way too big. There was lots of contradiction in the reviews, because some said it runs big, others small, and some true to size. My band size is 32-34, and I'm a small in everything, including coats. I got it in a size small, but this jacket was SO big, especially in the chest area. It looked very bulky and super unflattering. Perhaps it's a coat for older women (I'm 19). I could have ordered the xsmall, but I was afraid the arms and body of the coat would be too short in that size. I also didn't want to go through the hassle of ordering again. I was very disappointed because I knew it would have been so warm for winter. So beware, if you're following the size guide at the top of the page, this jacket RUNS LARGE.