This boot arrived looking EXACTLY like the pics online, and in the Clarks magazine ads! (The magazine ads do indeed show the teeny bit of faux fur at the top, for the record.) They're uber comfy, and definitely run 1/2 size big. I was glad I ordered 1/2 size down, and I still have room for winter socks. My feet are not wide, but they're not narrow either, and these have a comfy fit for me. If you have narrow feet, you'll probably want extra thick socks or maybe an insole. Toe box is roomy - I can wiggle all my toes, which I particularly like. No pinching. The shaft height is also great - they're cute with boyfriend style cuffed jeans, as well as shorter skirts!