I needed a dressier shoe that was well padded and had good support for my bad knees. This shoe is very comfortable and great quality for the price.  It is a little loose in the heel but nothing that can not be fixed with a heel pad.  It is a great looking shoe which can be worn with pants or dresses.  I gave it 4 stars because of the fit in the heel but that could just be because of the way my foot is shaped.  I recommend it!