Last year I got my first pair of summer Flitflop "flip-flops" SO comfy, I liked them so much I hoped they had footwear for winter, and they did! I bought a pair of suede boots on Amason, not the most glamorous, but given how everyone wears UGGS these were in that vein, but also very comfortable...

So, when I saw Flitflop had sneakers I thought that would be the perfect shoe for in-between seasons. I looked at a lot of reviews, and while the sneakers didn't seem to get 100% wonderful reviews, I remembered the boots hadn't either and they fit well. My other mistake, and this was totally my fault, was I thought these were suede, and I always like suede because it gives. Well these arrived, and they're canvas, I wore them at home, indoors for a while to see if they were all right, and sadly they did seem okay indoors. But the first time I wore them outside they were terribly uncomfortable. The canvas is very stiff and pinched my feet. I'm not sure, but even my back seemed to bother me after wearing them (the problem with my old "flat" sneakers.) All I can do is keep wearing them and see if the canvas softens at all (unlikely) and hope they aren't hurting my back (in which case, bye bye Flitflop sneakers. And bye bye buying shoes online!!!)

As I was disappointed, I contacted Amazon via online. The customer service rep was great, she said they couldn't take them back because I'd worn them already, but I did get a partial refund (which I appreciated because as the shoes are NOT suede I think the price I paid was a bit much.) So thanks Amazon. But as written above, will be VERY careful about buying shoes online after this...