These boots were beyond my expectations! I tend to vary in size when it comes to shoes. I can run anywhere from a 9 to a 10 depending on the type of shoe and the cut. However, a 9M was perfect for my finicky feet. The outer leather is soft while the inside is lined with flannel to keep your feet toasty all day. The quality is top notch (I would expect nothing less from Born).  I have only worn them once, but they are amazing!