I ordered these a half size larger due to size complaints. I'm sorry, but I can't possibly give these shoes a high rating because they are a whole size smaller than they are labelled, which is unacceptable. I really hope Clarks learns from this big error because it is quite a hassle for international customers to exchange items. The shoes are cute and the leather is lovely but I will be asking a refund for two reasons. The first being that if I go another half size up, they will fit in the toes but will be loose around the ankles. Secondly, they lack the "coolness" factor that I was hoping for. They are a little boring if you ask me. Aside from that, I'm always grateful for Amazon's great service and ease of returns.