I read all of the other reviews and decided to order 1/2 size bigger which I typically do for boots. I do have a little slippage in the heel but it seems to be the design of the boot rather than the sizing. I had some sport insoles lying around and put those in. Problem solved and I now have a comfy support in my boot. The first time I wore them to work I had them on for 9 hours and no problems at all. The whiskey color has some ombre tones that make these a bit dressier than most western-style boots. Enough to wear with skirts and dresses.