I ordered the mens boxer briefs and within the hour of placing my order I changed the size via email. Before the order had shown that it was processed. I sent an email with a corrected size. They shipped the wrong size and said that they were "too busy" to read my email! But I could use my time and return them when I received them!! I made the purchase and used my reward points on my credit card and I never did receive my bonus points as credit nor did they credit the purchase price refund on my credit card. Buyer beware! I will not order from them again. And I will not take anymore of MY time to deal with them to get the refund. SHAME on them for not taking care of their customer! The product was okay but their customer service sucks!