First off, I get so many compliments on these boots.  Miz Mooz is my new go-to brand.  I have terrible feet - pain from bunions, etc. - and these boots fit great right from the box.  It wasn't until the end of the day that I felt some discomfort, but that is saying a lot.  The boots are really cute, but keep in mind the gray/charcoal is actually more of a greenish gray.  This didn't both me at all because they are just so darn cute! The heel is a little higher than I normally wear, but I couldn't tell.