I honestly can't say that getting the wrong color wasn't my fault, but I was pretty sure I ordered cream.  I got brown.  Funny thing is I loved the brown one so much I didn't even send it back to get the cream one.  This is soft, warm, easy to wear, and it goes with almost everything.  I'm actually kind of glad about the mistake whoever made it because on second thought brown will not discolor as easily.  It's oddly light weight while still incredibly warm and i adore the combo hat and scarf thing.  No more looking for one or the other.  Plus I think that makes it warmer.