Can't fault the shipping or packaging, it was perfect.
The jacket looked really nice in picture but we thought the item itself was not as nice.
Did not like the materiasizer the feel of the faux fur. Sorry butit feels more like a knock-off than an actually timberland.
Didn't fit my 7yr old, simply too big.
Wanted to return but shipping simply cost too much to send from Singapore.not sure what to do with it yet.