UPDATE: Heelys cleared up my concerns with the return process. Thank you very much.

I'm sure the shoe is fantastic when it fits a really narrow child's foot. My son have average feet, but they firstly came way to small. Went to the local dealer to have him try them on to be sure of his exact size and he complained about them the whole time he was walking around. They are rather clunky and thick and really heavy. They also banned them at his school so I guess it wasn't meant to be. Besides the shoe, the return process was quite annoying. I sent them back within 10 days of getting them and they were returned to me saying that "there was no such address". By the time I got them back while they were taking a vacation all over the nation...I had a whole 2 days to return them before the cut off date. I was only refunded a small portion of the refund which made me really upset. I wrote telling them about the problem as well as leaving a detailed message in the return box (which I paid out the wazoo to get back to them) they failed to contact me and tell me why they were returned in the first place. Perhaps it was UPSs fault, who knows! It was a hassle to say the least. We'll see when my child gets bigger if he's still asking for them and then we'll reconsider. But beware, they run extremely SMALL!