I am returning this item.  I had another pair (not Crocs) that I was forced to retire because they wore out and thought I would try these Crocs as soon as I tried them on I knew I would have to return them because of the lack of arch support.  When I put my old clogs on my feet went AHHHH not when I put these on.  I wore them for a day around the house to try to give them a fair try and found they were very warm, made my feet hot, no air circulation.  As far as the transation no disappointments there..fast shipping and easy returns.