I love these shoes. I have four pairs of uggs and this is by far my favorite for comfort, quality, and style. I bought these a size down because I noticed that uggs run big. also, when uggs are too big or even just right, they tend to slip from the back/drag and cause ankle and calf pain, so i was happy to get uggs that are a little snug/tight so that it grips my foot better. it is unfortunate that uggs need to be a bit small, but it's worth it if you want your feet hugged in soft cushion all day and look fashionable while you're doing it. you're essentially wearing a slipper throughout the day. these are beautiful for that purpose. i highly recommend for all you ugg wearing fashionistas.