The boots arrived and were lovely.  However, they were too big for my husband, so I returned them approximately three weeks ago.  I have sent the company several messages through Amazon inquiring about when my credit card will be refunded.  However, I have yet to receive a response even though the company boasts a 48-hour policy of getting back to customers.  Lucky for me I have the receipt and can place a dispute on this charge.  Order from this company at your own peril and make sure you keep all copies of receipts.