I had ordered a 71/2 W.  When the shoes came, I tried them on and they seemed a little tight.  Checked the size in the shoe and it just stated 71/2, though the box and order form did show 71/2 W.  Contacted customer service, as any wide shoe that I have ever ordered has the size printed in it.  They assured me that they were wides.  Decided to put them on for awhile to see if they would loosen up.  The shoe does state that it has stretch.  They did improve and I wore them to work the next day (restaurant server) and had them on for 9 hours with no discomfort whatsoever.  Still don't understand, though, why the shoe did not show 71/2 W?