I  thought this shoe would have a softer sole, and the first time I wore it my feet hurt.  After that I wore thicker socks which also helped with some minor slipping on my heel, despite ordering a narrow width.  The shoes definitely felt better with the really thick socks, but I will replace the insoles with something that has more cushioning for the balls of my feet, where the shoes hardness seems to bother me the most.  I also wish they had more arch support for my flat feet.  Overall the shoe is sturdy and it doesn't seem like the bottom will wear quickly like my running shoes did.  I have hard to fit feet, but usually with athletic shoes a change of insole does the trick.