I ordered these boots in solid black. I called Amazon to confirm they were Black, not brown or two toned. After waiting on hold for over 20 mins. the rep assured me they were solid black. I ordered w/ a quicker shipping to get them in time for a trip.
They came in the two-toned brown. I called and wrote Amazon and have not heard a response.

Now I would like to place another order for the Black Boots for my daughter, but I am left w/ the two tone brown.
How can I get a response from Amazon?

The shoes are ok. I paid the full price and the quality is fair. There is not much support in the arch or heel. I was expecting a more sturdy, supportive boot.

Hoping for an Amazon rep to get back to me. It's been over 2 months!