I am editing my original review.

I will first say that I love the Emu boots I have owned. I have 3 pairs, one of which is 4 years old and has been through a lot. I was thrilled to find these for my child. He loves them and the fit is great. They are warm, easy to get on and off, and look nice.

Less than 2 months later, my child has only worn them a few times a week (inside for the most part) and the soles of both boots are coming off. Sadly I am outside of Amazon's 30 day window (unless I want to pay for return shipping, plus loose 20-50% of the purchase price as a restocking fee). I have reached out to Emu's actual customer service as well, and have found it to be lacking.

I was able to take the boots to a local shoe repair shop, where they were fixed (and they will stand by their work for the life of the shoe within reason) for under $10. Not thrilled that they needed to be fixed so quickly, but this won't keep me from looking at Emu in the future.