The earrings are very pretty and they look nice for the price. But I returned the pair because one of them had a loose hinge -- possibly due to an ill fitting part. Also, they are on the heavier side and stretched my earlobe when I put them on.
I'd recommend them for an occasion where you'd be wearing them for a short period of time; they are definitely too bulky for a full work day, or playing sports.

The seller was quick to reply emails and shipping and packaging were adequate. I have not received my refund yet, but assume it will be ok since it was processed through Amazon.com.