Return policy on Aerosoles Web site clearly states in red letters that "clearance items" priced at $29.99 or less will not receive a refund. This policy is the reason I do not order clearance items from Aerosoles.

But these horribly uncomfortable shoes I ordered on sale will not be refunded because they are on sale for $19.99. Clearance items are clearly marked on their site and the shoes I bought are not on clearance. I will never shop Aerosoles again online or in any store and I will do my best to educate the public about these deceptive practices. I have worked in retail so I know that sale price and clearance are two different things.

TERRIBLE customer service. They either don't care or are not empowered to give good service.

After years of buying this brand, I'm done.  The quality has continued to decline and hardly any styles are comfortable.