Like many people suggested and I ignored, go down one size unless you plan on wearing thick socks! The boots are very sturdy and have a "worker" look to them. I've had them for 2 weeks now, and the stitching on the tongue is already coming loose. I don't want to go through the hassle of returning them and waiting again, so I am willing to live with it. Other than that, I really can't complain because they still feel and look great. No insoles needed, I am on my feet for 8 hours a day and haven't had any problems yet...besides smelly feet, but that's my fault :) haha. I have not tested to see how waterproof they are, but can't wait for the Chicago snow to try it...I will probably regret writing that.