I received my boots quickly. When I opened them up I was so excited. They were gorgeous, and an almost perfect match for my coat. Unfortunately when I tried to put them on, I couldn't get my foot in them. I ordered a 10W, which fits perfectly with room for cozy socks 98% of the time, but I couldn't even get my my bare foot in. I checked the size on the boot, and they are marked a 10W. One of my girlfriends who wears a size 9M tried them on. They fit her perfectly, and she loves them. So early Merry Christmas to Amanda. I don't know if my pair running small is a fluke or not. My suggestion...order your size and the next size up, return the one that doesn't fit. They are beautiful boots, and appear to be otherwise well made.