i have a true size 12 foot and i normally buy my shoes from Payless shoe store..but i started trying the ninewest shoes and they are great. i am 6ft tall..plus size..i  tend not to gain weight in my feet so i really don't have problems with width or going up a shoe size..this pump is beautiful...it looks exactly as its pictured...but if you have a wide foot..i would not recomment it at all. i have a normal width foot and so i don't have a problem with it..but it fits just right...