I received this watch as a wedding gift when it was priced about $200.
The watch worked fine for about a year, and then suffered the following problems:
- time zone would switch unexpectedly
- correct date and time sometimes couldn't be selected at the same time (one would be wrong) (another friend of mine with the same watch says he can't rely on it to tell time.)
- metal watch band eventually broke in half after about 1.5 yrs.

I tried contacting customer service. They said to return it, but then refused to make continued contact with the necessary details.

Other issues with the watch:
- easy to switch between watch layout modes by accident, shouldn't be activated by buttons on front.
- no layout with the time big and the date small
- layout with date option doesn't only offers 24hr time mode
- is very heavy

In any case, I just threw it in the trash bin. They definitely have both quality, design, and customer service problems.