This is a wonderful bag.  It easily holds everything I had in the bag it replaces, despite appearing smaller. Being a splitter rather than a lumper, I love all the compartments and zip pockets, allowing me to have a place for everything. There is even a place for my cell phone charger (side pocket), so I no longer get tangled in the wire every time I reach for something.  The Espresso color is very attractive.  The bag also seems to be sturdy and the zips work easily. The shoulder strap (adjustable) is wide, comfortable and grained so it reduces slipping.  It will easily allow the cross-shoulder position, which is handy when needing hands free, or for added security.  I'm very pleased!

Update: I now have one of these bags in black, espresso and most recently, slate gray - so clearly I find that it suits me perfectly!