I ordered these boots in black, and they're exactly as pictured and expected. I typically wear a 9 or 9.5, only sometimes a 10, so based on other reviews (and the experience that less-expensive footwear often runs small) I ordered a 10, and I'm glad I did- they fit perfectly with a moderately-thick sock. I actually have these on now, indoors, b/c they're warm and comfy. I don't plan on wearing them outside unless the ground is bone dry, and I certainly wouldn't recommend them as 'winter' or snow boots. But for dry running around- or like now, at my desk in a somewhat chilly room, they're great. (Shipped in their regular shoe box, with packing tape and an address label slapped on, but they're boots, not fine china, and they arrived in perfect condition.)