What can I say.....I heard recommendation on line for this pair of shoes saying how soft they are. One time I got the chance to try them on in a local aerosoles store. It is really soft, but really tight with my usual size. But I still placed an order with my normal size. After having it for a couple of times, it felt loose already, I meant, loose and comfortable in a very good way. So just order a normal size, and it will feel true to size soon. These are the softest shoes I have had. Love it!!