I would like to rate these boots higher than a 3, but cannot.  The boots look like pleather and are not as soft on the inside.  With saying that, it does sound harsh, I do like the boots for work.  They perform as a winter boot for going to work.  Not a boot that can be worn all day as a fashion statement.  Comfy but at times they pinch me outer toes, but it could be the socks.  Naturalizer is a good brand, I like the boots... but wanted to share my thoughts to help future buyers.  I do not plan to return them because they are exactly what I wanted for work.