I got these shoes as a gift and they were huge. I wear 11W and they looked like clown shoes. I tried to trade them out, but it turned out to be a larger to-do than it should have because they were not originally bought from Amazon. So, now its a month later, I just got these shoes 10M yesterday and they are perfect. Comfortable, quality made, and look great. I love the shoes, but wish it wasn't such a hassle to finally get them. At least now I know what size I wear in this brand.