This bead was chosen to go on a Pandora bracelet & selected for its green swirl murano glass.  I had to return the first one due to a deep dent in the silver, but we loved the design & color, so we ordered the same bead again.  The return was handled quickly & efficiently without question.  Delivery of the new bead was quick & it was well packaged.  This time, the bead arrived in perfect condition.  The glass is beautifully clear & the design is well done.  It is a wonderful addition to the bracelet.  I would not hesitate to recommend this item for its excellent quality & will forgive the inconvenience of the damaged bead since it was so quickly replaced with a perfect one.