This time I did not get the usual expected top-notch product from Amazon, when it comes to luxury item I buy from Amazon, knowing that they do not sell fake item. This watch appears to be either used or fake. Box is very different from Citizen's zippered box, no warranty cards, all clear protective plastic is gone, watch had fingerprints on them, bezel was moved from 12 o'clock. Altogether felt used or fake. I am returning this one and repurchasing the same watch in hope this one will come genuine and new.