What a great product! It's much bigger and sturdier than I expected.

I wasn't sure how to tell them what lettering I wanted put on the watch and they were super friendly and helpful. To tell them how you want it personalized you first put the item in your shopping cart then you can send them a message.

The watch comes in a nice velvet pouch. It also comes with plastic film on the front and back that you can peel off. I was a little upset at first because I didn't realize there was a plastic film and I thought the watch didn't look as nice as I had hoped. It had dots all over it and I thought it was kinda rusted. But then I realized the film was on it and when I took it off it looked so nice. This is a really great product. I bought it for my brother for Christmas and I think my other brother wants one, too. I might have to buy one for him as well.