The item was well packaged, it came in a three box set. The first was a large box surrounded by air bags, the middle box was two boxes together that contained the pendant. The package was excellent and thank you for the delivery. The boxes must have had some glue or something chemical because the box smelled bad, it did not affect the pendant. But you need to know because as I gave the box to my wife, she smelled the box and it gave her a headache.  Another note: I should have read all the fine print, I understood that four days would have been enough time to receive this pendant by Feb 14, 2013.  If it wasn't for Amazon customer help I would have not received the pendant near on time.  Thanks Amazon for getting me this near on time. Next time I purchase I will make sure I understand that it can take over a week for your company to package the item. Sincerely Gary Boutin