I was unaware this bra needed to be UK sizing, so the cups were too big.  I did like the padding and style.  The straps kind of dug into me a bit.  As I was trying to make this work as I am new to wearing the "correct" size US 32E, I cut the tags off.  Thats when I realized it wasn't US sizing.  So I contacted customer service and even though I had cut the tags off, they were willing to send me an exchange.  Amazon interfered, not in a negative way, but just turned it into a refund instead of an exchange.

I think I would have been pretty happy the correct size, so I would recommend the bra and I would say my experience was pretty positive with the company.