Wasn't sure what to expect and was not impressed with the quality of the boots when I got them. I had ordered two pairs, black and brown. The black pair looked like they had been previously worn and contacted the company to send them back. The company was very responsive in dealing with my dissatisfaction re: the black pair. I kept the brown because it would have cost me just as much to return them. Wasn't worth it....Customer service = A+, boot quality = E. Would not order these again...ever!!