I love this purse, it is exactly as described, with the softness, the quality of the leather, and all the pockets in exactly the right place.  The Brown/Black Soft Cinch Hobo is exactly what I have been looking for ... for a very long time.

However, the strap is a huge "Deal Breaker", it is stiff and I doubt that it is leather, it is not soft like the rest of the purse, and it does not collapse down on the purse, it forms a giant ridged half circle that seems to catch everything in its reach. It seems like it is impossible to be able to fold it out of the way. There is no way that this strap is usable in either position as described.

My Decision was to keep the purse ... take it to the "Shoe Repair Shop" and have him cut the strap down to a shorter length, which I prefer. The strap is still stiff, however, it is OK, or at least I can manage it.  I bought this purse as my last and only purse, and since it is almost perfect I will accept it, and hope in time the strap will soften with the continued use.

Re:  The strap, once cut exposed the center to be a "Foam Material", with a pretend leather cover, and the material is not consistent with the look of the rest of the purse.