This bag is well made and durable. The grey is attractive. There are multiple compartments for storing quite a bit of 'stuff'. I use it for work - which means primarily as a bookbag for reference material that I might need while I am on the go. It would work better for me if the strap across the top fit more comfortably across the shoulders and the bag did not 'roll' while on my shoulder. I have never had a bookbag with the design across the shoulder that is like this. In my opinion, it doesn't work as well as other bags I have had. One other thing that would make this bag better would be to have larger side pockets to store water/beverage bottles.