I always hesitate before ordering onIine, but am very satisfied. I purchased these boots for work, The first pair I ordered were too small, so I exchanged them for the next size up, order at least a 1/2 size bigger, they run small. The exchange was very smooth and they sent out my new pair before I could even get them sent back, (1 day). I have worn these boots for the last two days to break them in before I wear them to work. They are comfortable & they seem to be of great quality; I am thinking of purchasing another pair for home.