The chain that comes with this is very danty, so I took the advice of other people on here and purchased another, stronger chain. I was surprised to see that the heart itself is actually somewhat larger than I'd have expected on such a small chain (even though the dimensions are listed, so it was my fault for not digging out a ruler beforehand).

The silver is shiny, engraving easy to read. The "post" in the middle that you run the chain through could be (in my opinion) a little higher quality and thinner, but that's just me nit-picking.