I really like the patent on this shoe.  The style works great with slacks.  I ordered two pairs both the same size. One fit - the other was too small.  This makes me think that the quality control is lax.  I also found out that it is better to order from Amazon than the Official Naturalizer website.  The Naturalizer company does not have free shipping, so returns are expensive and you're stuck unless you live by one of their stores that is not an outlet store.  I'm about 100 miles away from the closest one.  Amazon has been excellent with returns and have my business from now on.