First off, shoe sizes have been around for a couple 100 of years. Are you seriously telling me in 2013 you are not capable of getting sizes correct??
With that being said, I did order a 12 instead of a 11! Still small!! Now my time has expired for returns bec I like to get X-mas shopping over will early(order for hubby). Also the slippers are a bit pointed not as rounded as it looks in the photos.
The only thing positive I can say is, they are good quality but you are so off on your sizing that I would not even bother with this company.