the charm itself is nice. it did come with glue all over it but i was able to easily remove it with tweezers. it spins nicely and my neice will get a kick out of it. the locket doors are very tight and a bit difficult to open so i will not be closing the doors all the way, which is fine. the chain on the other hand....looks like someone sat on it. its broken and kinked. while trying to unkink it myself the rose gold coloring came right off. the openings for pictures is plenty big enough for pictures. most heart lockets are smaller. the finish is a pretty color but very shiny so i will be rubbing shoe polish on it to tone it down. i had read the reviews before i bought it and took all the negative comments into consideration, but i am pretty crafty, so i can fix just about anything. i considered returning it, but there aren't many lockets for 3 pictures around. i just hope it doesnt get scratched too badly because the rose gold finish is so thin. i should have bought the silver. im glad i didn't pay full price for this. i got it on cyber monday with a lightning deal, and even that was too much for it. i think this is valued more around $15 and keep the chain.