Fortunately, I bought these with Amazon Prime. I've noticed that with Amazon Prime, you get better service. Not sure if it's set up that way but it seems to be.
Anyway about the shoes. I needed them for a theme party at the office ("Rockin' Around the Block".) These shoes were surprisingly comfortable and as I wore them around the office, I thought I might like to wear them more often, even incorporate them into my eclectic every day wardrobe.
But after just wearing them around the office for a few hours, the white part started to peel. By the end of the day, they looked like complete crap. I sent them back and got an Amazon credit for the full amount. (I go for the credits because I know I'll be shopping on Amazon again.)
If you buy these shoes, just take note on how to return them and be sure to do it right away before any deadlines. Because then don't hold up at all. This is unfortunate because I really did like the shoes (fit and style).