My wife loves these.  Bought her 2 pair of the leather and one of the suede. They look great dressed up or down. Easy on and off. The black suede are more elegant than they look in the photos. Really nice. Seem well made and the price is excellent. Bought the leather and suede first and the 8m fit her perfectly.  Problem came when she wanted a back up pair of the leather. Ordered them in the same 8m. They were definitely a half size too small.  Thought that this was perhaps a labeling mistake so returned them and tried another pair. Same problem. Decided to get the 8 1/2 and they fit fine. Again, they seem well made but since she hasn't worn them yet don't know how they will hold up. But for the price and classic style it is worth taking a chance. Nine West had a good reputation but we'll see.