I love the look and feel of the boot.  But I had to send them back because they run small.  I usually wear an 8 or 8.5 depending on the shoe.  I would have needed an 8.5 in these but there are no half sizes.  I know a 9 would slip too much in the heel because the 8 was almost too loose in the heel but definitely too short.  My toes rubbed the end. I would have given these boots a 5 star rating if they would have fit.  Just an FYI:  The footbed liner is NOT removable so an insert would have to lay on top of the shearling footbed which would defeat the purpose of the shearling footbed.