The boots are warm, and although they are a little wide at the ankles (I have a very narrow foot) they sure beat the men's boots I've been buying all my life.  So glad to finally find a women's WARM snowboot in a size 12.  The laces around the ankles are great, too, as they help to keep the boot tight where normally I have trouble with everything being too wide.  Yes, they are big but no bigger or clunkier than most other boots that are made for warmth.  And they're not ugly - just not fashion boots.  It all depends on what you're looking for, I guess.  I wanted warm and these boots deliver.  I especially like the thick liners and extra insole - lots of layers between me and the cold ground.