Felt great right out of the box and feels better everyday I wear them.  The insert padding is good.  Arch support is just okay.  Though not a real classic dress shoe, it works great for what I do and most situations.  I look forward to testing the built in cooling system when it gets warmer.  I plan on testing a different insert to see if that improves the arch support.  All and all, a very good shoe.
This is my first Clarks shoe and based on this shoe, I will likely purchase more.