I read the reviews mentioning that these shoes were wide at the heel-  but I thought that perhaps that wouldn't happen to me.  I purchased pair 1, returned them because they were too wide. I went one size smaller and reorder a second pair of the same style "Cabernet pump", but still I couldn't keep my feet inside the shoes when walking.  I put insoles and added the padding for the heels, but nothing worked!  with the extra insoles my toes hurt and the heel padding didn't keep my feet inside the shoe - I felt like walking with flip-flops.  Beautiful style, they seem to be good quality, but horrible design -  don't they read these reviews to recall these defective shoes and redesign them to make them walkable?
I order a pair of Clark pumps - equally beautiful, soft leather, cheaper, and yes, I can walk on them.  So, Ros Hommerson, never ever again.