I ordered the black ones first and loved them. They were "shipped & solded by AMAZON". Once I realized  how much i liked them, I ordered the brown ones but they were not shipped through amazon but through this company, METROSHOE WAREHOUSE. I didn't like the orangey brown color so I went to my account to file my return. The black ones were there available to return if I desired, which i didnt,  but the brown ones were nowhere to be found. THere was NO picture no receipt, NO anything of proof that I'd ever ordered them so there was no way I could file a return.  Metroshoe Warehouse didn't even include a physical invoice in the box. Nothing but the boots in a box was what I recieved.  All of this had never happened before so I was preplexed as what to do.i searched high and low for any way to contact Amazon but to no avail. prehaps I was looking too hard but contacting amazon should not be so difficult when such issues manefest. These boots cost over 80$ and all i wanted to do was return them. Frankly I think it was quite clever of Metroshoe Warehouse to not include a physical invoice and then to not upload a digital one to my account. Very clever indeed because I never could find a way to return them without the fear of no proof that I'd ever bought them or recieved them. If i waited for my credit card receipt then my window of returning them would be closed (30 days).  Yes I had the initial confirm receipt I always get when I click 'submit' to buy, but thats not enough to prove anything especially proof that I ever recieved them.plus I could find a way to contact amazon.  I thought of my options and figured if I was going to be charged for them then keeping them was better than blindly sending them back and knowing I could easily have a huge headache with infinite negative possibilities awaiting me around the corner. So now i think twice before I order shoes from any merchants other than "shipped & solded by AMAZON". Still Amazon should share some of the blame for allowing their merchants to be so remiss and especially for making buyers jump through too many hoops just for contact info.