This boot is so good for me. I bought this as a second pair because the first pair fit my AA Narrow foot so well.
The toe box is roomy without allowing my foot to slosh around. And I can wear 2-3 pairs of socks or put an insert in for more support.
The sole grips very well and I feel secure in the snow and ice.
The heel is stylishly high yet is comfortable for hours of walking and standing.
The heel cup is tight enough around to slip like it should but doesn't cause discomfort or blisters. The shaft doesn't rub on my calf or ankle. When I slip the boot on I have to push into the heel cup so it feels snug and secure on my foot but still allows my foot to move as it should when I walk.
I have super high arches and I have no trouble with this boot allowing my arch to flex comfortably when I walk, and especially no problem when climbing stairs or getting on and off the bus, which is when most shoes give me problems.
I have problems with hot spots on the balls of my feet. So far no problems when I wear these boots.
The first pair I sprayed with Clarks waterproofing spray and the results are good. No discoloration. Keeps the water and salt from staining the leather.
I'm keeping this second pair back in reserve. If Clarks continues to make this boot I'll probably buy a new pair every year.
Don't change a thing Clarks!  :)