I positively loved the looks of these boots and ordered them but was disappointed when they arrived and were nearly impossible to get on the first couple of times I tried.  I have a really high instep so I knew that was most of the problem.  I literally used a spoon (who has shoe horns any more?) to get them on but they were still really tight and uncomfortable across the instep so I sadly decided to return them.  However, I thought they were beautiful so I wore them around the house a few times to see if they'd stretch since they are leather. They have and even though I'll need them to stretch just a bit more they really are very comfortable and fit my foot like a glove.  I thought they were true to size as they were definitely long enough, just tight across the top but I blame my foot, not the boot.

Here it is a year later and I have changed my 4 star rating to a 5.  These are, without a doubt, my favorite boots I have ever owned, I can walk for miles and miles in them, which I do, and it feels like I'm walking in slippers they are so comfortable.  They did end up stretching out enough to accommodate for my high instep and they also go on much easier now.  They are also very warm as I've worn them in below freezing temps but my feet have stayed toasty warm.  Plus I get compliments on them all the time, gotta love that!

After wearing the brown pair of these pretty much non-stop for a year I bought the charcoal ones too and they are as comfy as the brown pair.  I don't find them to be too small and have ordered them both in my regular shoe size.  They really are incredibly hard to get on before they stretch out so I think that is why there are so many comments about them being too small.  I've never owned a shoe or boot that has fit better or is more comfortable.  I love, Love, LOVE them!!!