I gave this a three as I was a bit disappointed with the quality of the product.  I purchased this shoe for the look and because I've bought women's Balance shoes previously and was always happy with them.  The first thing I noticed is the tongue of the shoe being connected to the side.  Most shoe tongues are separated, I've never had a shoe where the tongue was part of the top of the shoe almost in one piece!  In addition, I feel the material looks cheap.  I am keeping the shoes as I need a pair for travel this week.  They feel confortabe enough, although a bit snug.  I would not recommend this shoe to a friend or family member.