I love Clarks shoes and boots, and these are stylish/smart looking, true to foot size, and the leather is soft and supple.  I had such high hopes, but, alas, the ankle/shaft is wider than it looks in the photo and was too loose around my ankle, even with leggings tucked in, so ... back they went.  Shoe shopping online is quite a challenge, but, thankfully, Amazon makes it do-able with easy, free returns!