When I saw this shoe at first I thought, okay cool! Then after ordering, I looked at it again and decided to cancel the order, but it was too late. Something about this shoe just wasn't sitting well with me and for sure, once it arrived I was highly disappointed. The leather was hard, the toe was narrow and it looked cheap, not to mention it was too small. I am generally a true to size 8.5M in Chinese Laundry, but these run small due to the pointy toe. They've since been returned. And OMG! That's another disappointment. It takes forever for Shoes.com to process a return and I don't think returns are free. I will never order from Shoes.com again!!!