First class Customer service. Envelope was well padded with nice Hawaiian themed stamps on it. They even included a couple bits of Hawaiian candy as a gift. The Fish Hook Necklaces were going to be a gift so I bought 2.  Looking at one it was very nicely made, very smooth  with nice tight knots on the string. Like others have mentioned the beads on the string distract from the overall image of the necklace.  It was only after putting the 2 of them  side by side that it became apparent they were near identical matches, down to the "hand carved" scrape marks. I got out a 10x magnifying glass,
they were amazing matches in the details and curves. I did however notice a slight tiny little sliver of something sticking out on one, that was easily plucked off with a pair of fine tweezers, held over a open flame, it went PUFF !  into a bright flash of flame, the sliver then melted into a tiny little string of goo.  It was then that I also noticed the gold oval stickers that said "handmade in usa" were the same size and shape as stickers commonly seen on items reading "made in ...." that you see on most items today made in a different country.
The seller issued a prompt refund, even offering to send some Carabao dust, I don't know perhaps Carabao bone is supposed to burst into flame and melt into a string of goo under flames. Either way, I have never seen hand carved items appear so identical before, almost like they were a molded copy of each other.
The item is a nice size and shape and very detailed.  It would be a great item for kids, but  I had intended on giving it to a Hawaiian friend of mine,  who would of doubted it was real. And without seeing two side by side you would think it was. The seller is fantastic in after sale follow up. Item just wasn't what we were expecting.