I previously rated this product a 2 star because of an apparent isolated manufacturing problem...there was a substance like glue on the inside of the clip.  When I notified the folks at "Going in Style" they immediately stood behind their product and shipped me a replacement at no cost to me.  That is what I call great customer service.  New clip arrived and it is just as advertised and a good replacement for my old clip that lasted me 25 years.