I had bought this chain for a specific pendant, hoping to enhance the look of both by putting them together. The first time I took the chain over my head to take it off (which you can do with this length) it broke about 1/8" from the endpiece. I contacted the seller through Amazon, and THEY OFFERED A REFUND OR REPLACEMENT; Their response was timely and professional. Unfortunately, "life" has happened again and my 30 day time limit has run out. My fault. It was a good looking snake chain.