I have had heel pain on and off for several years, which is a major bummer since I enjoy walking.  I wear prescribed orthotics all the time and only walk in well-cushioned name brand walking shoes.  In recent months, even after taking these steps, my heel had been bothering me quite a bit after walking (especially the next morning).  I read the write-ups on these shoes and thought I'd give them a try.  My orthotics fit into them nicely.  I have walked in them several times now (2-4 miles per walk) ... pain-free!  Even the next morning, my heel has felt fine.  This shoe may not work for everyone, but for me, it has eliminated this recent heel pain.  It's interesting how we take feeling healthy and pain free for granted, until we have problems.  I couldn't be more pleased with these shoes allowing me to do my walks pain-free.  By the way, some websites recommend going a half-size larger because the shoe supposedly runs small.  However, for me, my regular size worked perfectly.  I definitely would recommend these shoes, especially to those who may have heel pain.