I ordered this shirt thinking it was a "tall" size, as the description says:

"Van Heusen Men's Tall Wrinkle Free Poplin Long Sleeve Shirt"

However the shirt I got was sized for "Big and Tall" which is far too big for me.  I called Macy's and they agreed there was a problem with the description and cancelled the order.  Took me about 7 minutes on the phone --  I will order from them again, I consider this good customer service.