I bought this bag 2 years ago (I am still using it though I bought a stat pack online and I am awaiting for it). I am nurse case manager for home care. Soon after getting it I realized the poor workmanship on the outer pockets, and other parts of the bag. With time some of the inside pockets starting to detach, the bag is also heavy, and I do not have to carry a laptop. I carry my essentials. I have also found it is as cumbersomel. It also causes me to have back and shoulder pain after a day of work. If this was a better quality bag and not that heavy I would have given way better grade.