I saw this item online and decided I couldn't wait for it to arrive, so I purchased the black ones at a Clarks store. I do not regret it. I paid a bit more, but just love them! I'm a bigger girl and heeled shoes usually aren't that comfortable, but these are just AMAZING! I also wear either a 9 or 9.5 in most shoes, and the 9's fit like a glove! I plan on ordering 2 more pair in other colors.