I purchased these in taupe 7.5 M. I usually wear 7.5 M in 9 Westand it tends to fit me fine though I have wide feet. However, when these arrived, they were painfully narrow (though length was fine) which was disappointing since they looked so flattering!  These shoes are versatile but work very well in a business office/law firm for which I am planning to wear them. I'm only 5'1 so these shoes really lengthened my legs since they were close to my tan color (I'm Asian/tan from Honolulu).  I used a hair dryer and a wooden toy of my son (train whistle but I'm sure you could use a wooden block, broom handle etc) to soften the shoe and then stretch out and now it fits great.  Well worth the purchase!