Most of the negative reviews comment about the price of these nifty little bottles.  Let's review:

1) Individual bottles of shampoo or conditioner or lotion cost from 99 cents and UP.  The bottles are not pliable which means you can't get ALL of the product out of the bottles which means WASTE!  Typically about 1/8 of each bottle is left stuck in the bottle and thrown away with the bottle!  WASTE, WASTE and MORE WASTE!

2) The individual bottles are NOT recyclable!  Bad for our environment!!  Where do these little suckers end up?  Millions of them each year - they die in LANDFILLS!

3) Purchase a HUGE bottle of refilling type lotion, shampoo, conditioner - BIG SAVINGS!  And there's the plus of always having your fave products with you all the time!!!

4) For the price of ONE GoToob, about $8 each, you can refill it way more than 8 times which would be the cost of buying 8 of those individual disposable bottles.

5) For the amount that is wasted in each bottle, 1/8 waste from 8 bottles will just about FILL another whole bottle!!!

So in summation....

THESE BOTTLES WILL ACTUALLY SAVE YOU MONEY IN THE LONG RUN!!  Because they are refillable, you get the best savings over time and repeated refills - like the 13th refill, and the 20th refill...just think about it.  These are NOT ONE TIME USE BOTTLES so don't think of them that way.  The price is actually very commiserate with the quality of the product, their guarantee that they stand behind (for all you who wrote in about the cap hinge breaking, see the guarantee at the bottom), the GOOD these bottles do to the ENVIRONMENT and the GOOD these bottles do to your POCKETBOOK/WALLET!

8 bottles of 99 cent miniatures will pay for ONE GoTOOB!  HOWEVER ONE GoToob will save you 8 trips to the store to buy 8 bottles!  It will also save you buying 8 bottles at a time - just buy ONE big refilling bottle of HIGH QUALITY product and you will SAVE money in the long run!  I guarantee it!  It's all a matter of common sense!  And there is the plus of being ENVIRONMENTALLY FRIENDLY!  Another big PLUS!

Humangear's guarantee states:
Broken cap, damaged tube or other issue?
Has a wild elephant stormed through your bathroom, stepping on one of your GoToobs and breaking the cap? Have you accidentally cut your tube with a sharp Ginsu knife right after cutting through a soda can? These things happen. Please contact us if you have any problems with your GoToob (please be sure to provide your mailing address). We stand behind our products - if something isn't right, let us know and we'll make it right.