I ordered the high sierra tank messenger bag hoping to get a great quality product. I open up the cheap bag its sent in and i see a book bag of all things a two strap book bag not even a messenger book bag. I'm very disappointed. One might wonder if they see what they package.
Edit: I originally gave it 1 star but am changing it to 3 stars. Their customer service was great and I got the original product I ordered. The Middle Strap Cushion slides everywhere and is very uncomfortable. This bag holds a lot of stuff (my laptop, 3 textbooks) and some food.