I LOVE these boots. The sole is a flexible rubber that works with your arch and the heel is just the right height and width to be comfortable for every day wear. Right out of the box I wore these shoes walking around Boston and DC and my feet were fine!
I took the advice of some earlier reviewers and got half a size bigger. My feet are usually 9 or 9.5, I ordered the 9.5 and they fit great with medium weight socks.