My 13 year old daughter saved her money and purchased a Swatch watch on April 12, 2010.

Let me tell you what happened....
After days of agonizing over which watch was perfect, checking online and in various local stores, she chose her watch. This was a big decision. Swatches cost a lot of money, especially when you are a young girl and have been saving for over a year for this watch. My daughter chose one of your metal band watches with a design on the band that was reflected in the watch. (LK258G) She was delighted!!!

12 days later the band on the watch broke.  The design that was attached to the metal band fell off. We tried returning the watch to the store and exchange it for a different style, they refused. They showed us on the fine print that watch bands were not covered by the warranty.  They tried to fix the watch but gluing the piece onto the band with glue marks broke the heart of my daughter.  The watch band no longer bends properly and she is agonizing over when the next piece will fall off.

We have since discovered that a few of her friends' families have purchased the same watch and over a short time span the watch band has lost the colored pieces and the watches are no longer wearable. This style watch obviously has design flaws.

I would like to return this watch and get a credit for another watch. The store refuses to do it.

Buyer beware!