I really wanted to like these boots.  They're very nice looking, look good with dress pants - a must for me with winter travel.  They're well-made and stylish, exactly what I was looking for.  However, the leather is very stiff and the overall feel of the boot is hard and stiff.  There isn't much padding on the bottom and because they do run on the narrow side, there isn't room to add any insert for padding or arch support.  They do run true to size.  Unfortunately, these had to go back.