PROS:
I love the look of this bag in espresso with the red lining. I also like that it has more than just one big compartment. The material is substantial, yet not too heavy. The bag is well-made, overall.

CONS:
There are several design flaws that prompted me to return the bag.

1. There are too many compartments. This constrains flexibility and adds to the weight of the bag. You have to take too many steps to get to some of the compartments. This is like having to go through too many clicks on a website or in an application, or too many phone button presses on a customer service call. Very irritating.

2. The 2 zippered pockets on the flaps are to narrow to get your hand into. This results in the zipper scraping your hand when you insert it. If the bag shape were designed so that the top was slightly wider than the bottom (like a pail) rather than the other way around, this could be avoided.

3. By the time you fill all the compartments, the actual space in the main compartment is minimal. And despite all the compartments, I couldn't figure out (and I am a designer/organizer) how to pack it up so that my most frequently-used items (cell phone, sunglasses, reading glasses, bills, coins, and cards) were easily accessible. If you put anything with any weight in the flap compartments, such as a key ring with half a dozen keys - or even a few lighter things - the flaps get weighty and opening and closing them feels awkward.

This is the 3rd smallish baggallini I've bought and I've had to return them all due to irritating design flaws.