I recently ordered several of the Turtlenecks.  The yarn is soft and colors are nice. (The brown is really lovely)  I ordered the brown, white and blue.  The sleeves fit fine for somebody with longer arms and shoulders are the same.  However, to put it nicely, if you are very curvy or hefty through the chest and perfer a looser fit, you may not appreciate the tight fit.  I wear a petite large in Lands End and like some room in my sweaters.  I ordered extra large and they fit snug. There is no problem with the quality in my order and they arrived promptly. I will be keeping them as it's a good incentive to continue with the diet!!  Happy shopping.