The shoes shipped quickly and were in perfect new condition just as described. The box included some tan shoe laces & cute ribbons for laces too :) unfortunately, the laces (both pairs) are too short. I don't think reebok accounted for how much cushion the shoes have in them when they were determining the length of the laces. However The are very comfortable shoes and I walk all over campus with them. My toes do get tingly after a while because of the short laces, other than that they are awesome!