In less than 3 months of light use, the clasp/hook on one side of my bag broke.  I could re-hook it but it came undone with the slightest movement or pressure.  When I contacted the company directly, they sent me a new bag.  Of course, I had to pay for shipping but at least I have a new, more importantly, USEABLE bag.  I like the bag very much and hope that I have better luck with this new one.

Now, after less than six months, the clasp is coming apart again. I will NOT re-send to the company but wish I had saved my money and never purchased the bag.  It is such a cute concept but has a flawed design.