I ordered this expecting a full support house shoe.  The mule is very warm and cushiony, however, I was really looking for solid arch support which this mule unfortunately does not have (it does have slight support but not as much as I was looking for).  It is a fairly comfortable mule but I work a lot from home and need a supportive shoe to wear indoors.  As the mule is worn more each day, the padding seems to get thinner making the mule fit bigger.  Wish I had ordered the next size down, but as I am a true 8 I thought the 8-9 would fit better than a 6-7, which sounded like it would be way too small.  Sizing and support need improvement.