I was happy with the delivery -- the knitting machine arrived a week earlier than scheduled which was great. Using the machine requires training and reference to the video multiple times. The machine is not easy to use and takes quite a lot of practice. The tension on the yarn is critical -- too tight and the machine drops stitches -- too loose and the machine drops stitches on the next row. I have not yet been able to knit a length longer than about 8" without having to tear it all out and starting over. Once knitted, however, the knitting is even and looks very good. I am anxious to actually make something and with practice, I will get there.