Clarks have always been my favorite shoes...up until now. This shoe is a definite step down from previous clogs. I usually dither between wide and average, as the balls of my feet are relatively wide and my heels are narrow. In this case, I erred on the side of caution and ordered wide. Glad I did! This shoe runs quite narrow, and barely fits my heels. It also has a seam around the footbed that is initially noticeable and somewhat uncomfortable. I hope Clarks isn't another company that's downgrading their quality...