Since I'm a 9 1/2 narrow, I have had a hard time finding ballet flats that don't fall off my heel, which is especially narrow, yet still comfortable on the widest part of my foot. These felt great right out of the box with or without socks. The insole is squishy with good arch support. They are well-named--they feel like "walking cradles." I also bought the "Faye" style, which is exactly the same shoe without the bow. I can't say yet how the shoes will hold up, but the quality looks very high to me at this point.