My 4 year old daughter is in love with the strawberry shortcake character.  I tried to purchase the costume locally but it was sold out everywhere.  I then went on line and Amazon.com was one of the few avenues that I could get the costume.  I ordered the costume from online via Amazon.com from Costume Kingdom Inc.  I paid $[...] plus expedited shipping of $[...], for a total of $[...] to ensure the costume would arrive in time for Halloween.  It arrived a few days before Halloween but did not have the tights that were supposed to be included (costume should include the dress, hat and tights).  I feverishly tried calling, faxing, and emailing the vendor to no avail.  The lines were busy, busy, busy.  It's now November 2nd and I have still not been able to speak with anyone at this company or gotten a response to my email and faxes.  I wound up purchasing tights with different colors and improvised on the costume.  I do not recommend the vendor at all to anyone.  This is unacceptable and lacking customer service. The costume itself is of poor quality and definitely runs small as many of the reviews have indicated. I hope this review helps others so that they are spared the hassle I went through.