The picture doesn't quite do this item justice for good and bad reasons; The pendant is absolutely lovely, a great gift idea for any female friend, it's shiny and the engraving is well done ... nothing lees than one can expect from a silver pendant ... really very nice. But the odd swirl loop to shape the heart is not practical with the chain that comes with it as the pendant now goes jumping and almost never stays in position as the picture depicts. The chain is a basic, light, cheap looking, thin silver chain that I tossed to the side. The pendant has some weight (comparing to the chain that is) so I got a thicker chain and that worked for me!