I ordered a pair last year.  The size that I ordered was okay but I like them to be not as tight.  My usual shoe size is 6.5 and the one that I ordered last year was 6.5 XW.  This year, I took the advantage of the after Thanksgiving deal and ordered a pair in black and a pair in brown in 7 XW.  I don't have super-wide feet but I think Clarks makes shoes that can be on the narrow side and that's why I ordered the XW.  They are close to perfect.  If there is a little more padding towards the front of the boots, I would have given five stars.  But they are still very comfortable and I can walk on them for couple hours without my feet killing me.  Shipping is excellent, I received them in two days, what should I even complain?  Strongly recommend.