The necklace arrived today and the packaging was good. The diamonds look like plastic however that is how cheap diamonds look like. So don't have expectations on those. As the other reviewer mentioned, the necklace often flips backwards due to the two chain design, and that is annoying. Other than that, the pendant itself is not small (actually a bit larger than I wanted) and the chain looks pretty. However, I feel like the scale of the entire necklace is somewhat big and does not have as much an elegant look, merely trendy. For the price it is still a great buy.