I have worn the New Balance 992 for a number of years with pleasure (I would definitely give it a 5-star rating). Because of chronic foot problems I have, they are ideal for work and play. I wear them ALL the time and actually go through a pair/month (I know that's hard to believe but it's true). I love the cushion and the support. I have tried other similar shoes from competitors, but without success. However, when the NB 993 came out, I purchased a few pairs and discovered that they did not provide the support I had previously received from the NB 992. They have softer cushion, but therefore less support. I need the support. I reported this observation to NB customer support and they concurred, saying that the NB 993 has received mixed reviews - some people love the softer cushion, while others miss the support of the NB 992. Here's hoping for a better shoe, maybe a return to the NB 992, with the name NB 994. I'm ready to buy!!