I wear Clarks almost exclusively.  I had purchased this style in navy so when I found it in black, I wanted it also.  Unfortunately I forgot that I got a half size smaller the first time so I had to send it back and reorder the 9 1/2.  The problem is that I had to pay return postage so the shoes ended up costing me a bit more than the bargain the originally were.  They advertise free shipping but do not promote the cost of how much it costs to return something.  No reflection on the shoe.  I'll be more careful next time!