I usually shop for everything on Amazon, but just got these boots from Macy's at an online sale that brought down the price temporarily. I am a size 8-8 1/2 so I went a size up to accommodate socks. After trying them on I would say they run slightly big or are very true to size so I should have taken an 8 1/2 instead of 9 but it's okay. Comfort level seems okay, should handle shopping trips okay. I will however attach heel cushion adhesives to prevent painful rubbing/friction. My main gripe is the boot shaft. For one, the shaft construction looks a bit cheap and sloppy in person. It slouches a lot and does not hold snug to my calf (i have an average slender calf.)The height barely passes mid-calf so if you are looking for a knee-length or tall boot this one may disappoint you as well. Overall, if I tried these in a store I probably would not have bought them and would have kept looking for something better.