I had been looking for a bag that was big enough for gym clothes and not entirely unattractive.  I own another Kipling as an overnight bag therefore I was certain the quality would be good and that the bag would be durable.

I got the bag in a reasonable amount of time and when I got it I could not help but notice that the bag looked noticibly smaller than the dimensions listed.  I checked and I do not believe this to be the sellers fault because the bag is listed with the same dimensions on the Kipling website.  However for future buyers the dimensions listed are measured across the widest part of the bag which is the top.  In my experience most bags are measured across the bottom, no matter which is the widest part.  I believe it is listed as 20 inches wide, but it is actually more like 15 inches wide measured across the bottom (without laying it completely flat which is the only possible way they could have gotten the listed width of 20 inches).

I decided to keep the bag because even though it is smaller than I thought it would be, it does fit everything I needed to get into it without being cumbersome.  It also is small enough to carry everyday, with no gym clothes, without looking bulky.  I am very happy with my purchase and if the dimensions had been as advertised I would have given it 5 stars.  Also I love the little monkey, it adds a bit of whimsy to my day.