Luggage was a perfect size for carry on.  The extra pockets on the outside are good but aren't intended for anything large.  Understanding that I purchased this bag to meet airline standards, it was small but I was pleasantly surprised that I was able to fit what I needed for my 4 day trip. (I would have to learn how to pack for a longer trip.)

The bag did have a bad smell when it arrived but it wasn't anything that Febreze (extra strength) could not tackle.  Zippers work well - no sticking.  The ability to extend the bag was perfect for my husband since he had more stuff on the return trip.  It did lose it's balance if you attempted to stand it up once it was extended.  Wheels worked well too.  Good deal if you don't want to spend a lot especially if you are not a heavy traveler.