I contacted Bealls twice regarding the pair of navy Mallory Loafers I ordered from them.  The first time I wore them, the left shoe lacing completely unraveled.  I contacted them twice to ask them to make this right, and received no response to my emails.  VERY POOR BUSINESS PRACTICE, especially in these tough economic times.  They need to step up their game, especially when people have choices they can make--other than Bealls.  At least respond to the emails you receive about problems people encounter with your products.  I won't order anything else from Bealls.