I have had terrible time dealing with amazon and these boots.  Twice now I have ordered boots, then they try to ship the wrong size.  I paid for 1 day shipping on one pair that was supposed to arrive today, and they haven't even shipped.  I ordered a big kids size 5, and received a toddlers size 5.  Amazon says that it cannot be exchanged for a different size because it was not amazons error.  How is amazon prime not responsible for shipping me the wrong size?  Terrible customer service on these boots. My kids haven't been able to test them out at all because amazon can't seem to ship them to us, or ship the right size that we ordered.