I got this watch as an anniversary present from work.  I loved it.  Loved everything about it. Then I was out one day, removed my gloves and found the bezel and crystal had popped off earlier in the day and only my coat was keeping it on!

Citizen says they only cover manufacturing defaults, so it's either spend $186 to fix, try to get it fixed cheaper at a watch maker, or scrap it.  I'm not spending almost $200 on a gift watch.  I don't know why the bezel fell off.  But make sure you check.  If it screws on, keep it tight!