Received several compliments on this item, and that is why I am giving it two stars, but with one flight from Buffalo to Charlotte, the strap broke on the Doctor's Bag which I carried on, (grommet came out of hole) and the 28" bag which was checked, has a broken corner bead (Piping); the cover held up well, and I really like this luggage. I am hoping when I take it to the shoe repair he will be able to fix it, and reinforce the other straps. Disappointed in the quality.