i ordered these in a whole size smaller, and they were STILL way too big.  maybe they are men's sizes??

i filed a complaint with the seller, saying i shouldn't have to pay for returning shoes that are totally misrepresented in their ad.  all the seller did was send me about seven return emails about how to return it, never a comment on exchanging or i'm sorry, just daily emails about how to return it to them.

i assume most complaints are handled by computer or automation, so it's done once, but somehow they kept sending me about seven return notices.

i don't feel i should pay return shipping on something that is totally misleading.

clarks are known for quality, but gabriel's shoes customer service was lacking and rude.

UPDATE:  went to amazon's a-z guarantee chat page, and amazon ended up crediting my account $5 for the shipping costs.  that was nice of amazon to do.