I had received my item on time and found they were too small. I had ordered the same size shoe i would buy in the store and when i got them i could barely walk with out them hurting. I contacted the seller many many times and i never got a response i still have the shoes and is now contacting Amazon itself! This is by far the worst customer service i have ever gotten and worst online transaction ever. I will not buy anything else from this company. This was my first and FINAL TIME.