I walk several miles each week, and need shoes with good arch support, padding, and comfort.  I had been wearing Nikes, but am boycotting them over their Michael Vick endorsement deal.  It was difficult finding a substitute, and then I came across the Saucony online.  Having read a number of good reviews, I decided to give it a try.  When the shoes arrived, the right shoe fit perfectly, but there was a problem with the left shoe.  I notified Amazon, and they had me print out a return label, and immediately shipped me a replacement pair.  The next morning, I boxed up the shoes and dropped them off at UPS (so easy).  The next day, the replacement pair arrived!  Excellent service!  The replacement pair fit perfectly.  I wear a size 7B, and these fit just right.  They were comfortable right out of the box.  I love how soft the leather is, unlike some walking shoes (Rockport)that are stiff and uncomfortable.  The next morning, I wore them on my 2-1/2 mile walk, and they were fine.  I have no problems with these shoes.  I highly recommend.