The diamond heart cames as described and was professionally packaged. My wife loves the little diamonds in the pendant.  She loves the heart design and the shiny silver and diamonds. This is a super item. She put the penchant on as soon as she opened the gift. I purchased this from Amazon as I have come to know Amazon over the years as a reliable buying source. Never have had a problem with them. They sell great items and this penchant is a great item. I would give this penchant as a gift to any woman.