When viewing the picture of these shoes, I was a bit apprehensive. My online experiences (i.e. wrong sizes, products not appearing in person as they did in photos, etc..)have been shaky the past couple of weeks, so I was a bit nervous when I received the shoes from the UPS guy. I opened the box and FELL IN LOVE. Everything about the shoes are perfect. 1. They look as they do in the picture. 2. They are true to size. 3. They come individually wrapped in cute little bags. 4. The shoes are comfortable, even with the high heel. 5. There's a small clutch that matches the shoes included (I wasn't aware of this when ordering the shoes so it was definitely a wonderful surprise). Overall, I'm thoroughly impressed and will be purchasing more items from this seller.