I ordered this as a gift for my husband.  I'd never ordered a used item online except for books.  The seller sent a watch that looked brand new and the packaging was perfect.  My husband couldn't believe it was used!  I love this watch and my husband had the same one for over 10 years, never taking it off except to replace the band.  He owns  a lawn/landscape company is very hard on a watch.  I knew I'd be thrilled with the product but the condition was awesome. Thank you FineBrandWatches.com!  It certainly made our Christmas more affordable.  :)