The reason I bought this bra from Hanes is because their customer service said their products are guaranteed for life. It was really uncomfortable when I started wearing it, but the worst is the bottom of the two hooks in back keeps coming undone! I can see it has a little flaw, and I might return it. But, as far as internet shopping goes, Hanes may be inexpensive and their product not the best, but they have a great customer service and guarantee.