I ordered the beige leather ones and loved them so much and got so many compliments!  I have plantar fascitis and lots of foot pain and these were so supportive I can wear them all day.  My coworker liked them so much she also ordered a pair and we wear them all the time.

I'm not sure what is so different about these that makes people complain. I absolutely love them and have several other Clarks shoes and I think they are very similar in their fit, foot bed, size, quality, etc. I wear a 9.5M in Clarks (usually wear a 10 in most other brands) and they fit perfectly, however, I have pretty thin and narrow feet so maybe it has something to do with that?

The color is a beautiful natural neutral color which blends with my skin so that the sandals match with so many outfits.  I liked them so much that I bought them in black as well.  Although I don't think they are quite as beautiful in black, they have the same great fit and quality, and they go well with anything since they are black.