I have to say I have worked with this company a lot after receiving a gift from my father in law.  Their customer service is beyond excellent as the gift I had was too small and had to be exchanged.  They then accidentally sent me the wrong interior bracelet and it had to be exchanged again and the second time I decided to also trade some charms for different ones.  I was very excited over this  charm when I ordered it but now that I have it is very small and looks tiny compared to my other charms.  It also does not stand out like the others on my bracelet.  I would suggest ordering from this company but possibly looking at other charms as they have a bunch of adorable family ones that I do love and as cute as this is in the picture I would have never ordered it if I saw i in person :)