I wanted to love these shoes, but alas, I could not. Ill-fitting to begin with, they pissed me off more and more as time went on. The strap wouldn't stay shut, and to make matters worse, I bought them on the 9th of June and on the 20th of July they were irreparably broken with only minimal wear. The ankle strap just went out. And no, I had not worn them more than 5 times. Once to the beach, several times to the park and then some days during my morning subway commute. Not cool for an expensive shoe I had spent the money on, expecting it would at least make it through one summer. I called Jambu service, and apparently they are going to email me some options, but for the hassle, I wouldn't buy this shoe or this brand again. Let's see how their customer service handles my refund. That's what I want...a refund.