The item was shipped in a plastic package that provided no protection from the Arizona heat. After spending some time in my mailbox, it was totally melted and the top had come off the can. I had to remove the paste from the container and place it in the old container I had, which was almost empty. The process was extremely messy and took me about 20 minutes. The response I got from the seller was to provide pictures. After I explained what I did they thanked me for the advice. In my opinion, they lost an opportunity to provide a partial or full refund. I go through a can of kiwi every couple of months. It would have been their sale, but instead I will look for another supplier.