I am really disappointed. I'd hoped this was a fluke because I really like Baggallini Baggs.  However, at least one other reviewer had the same experience with this same style bag. Bought this bag from another vendor, but they won't let me change my initial review.  So thank you Amazon for letting me comment here.

Yesterday the strap broke.

I first bought this style bag over a year ago in Espresso and loved it.  So in September 2011 I bought it in another color and added a review based on my experience with the first Everyday Baqgg and the other Baggallini Baggs I have owned (perhaps six of them over the past ten or so years).

I bought this bag as my everyday bag so it is out and about with me on average 4-5 times a week.  It is exactly what I wanted--cross body and the right size and weight.  A bag (especially one called the Everyday Bagg) should be sturdy enough to last at least a couple seasons of normal use. This small bag ranges in cost from about $30 to more than $55 (depending on vendor/color/pattern).  Is it a $300 Coach bag? No. But it isn't bargain basaement either.

Fast forward to today's email response from Baggallini. In order to MAYBE get it exchanged, I have to pay to ship it back and send $5 to have them ship a replacement. BUT the caveat. Here is the exact language they sent me.

"Since our warranty is for manufacturer's defects only, any damages
resulting from misuse, abuse or from normal wear and tear are not
covered. These causes do not warrant replacement under our policy. Items
sent to us that are not defective under these guidelines will be
returned to you.  Please also note that we do not issue refunds.  We
will send you a replacement for the item you return in the same color
and fabric.

So. To maybe get a new bag which may or may not be any more well-made than this one, I have to schlep it to UPS (or other traceable carrier), pay for the shipping, send $5 for the return shipping and then THEY will decide if the bag is defective or if I've "abused" it or the damage is the result of normal wear and tear.  Normal wear and tear!!  Baggage handling at LAX couldn't do this much "wear and tear" in four months.