I like the shoe. I had heel pain that would continue to ache after removing my shoes after work. I tried jell souls, and heal inserts. I was skeptical spending the money for this shoe. It took about 3 weeks for my foot to adjust to the different support in the shoe. But since then the pain in my feet do not continue into the night like before. The heal pain is now occasional not continous. Definitely reduced by 90%. The only thing about the lining inside the shoe is my socks tend to pearl more and the little fabric balls imbed into the shoe heal area. That is why I gave this shoe a rating of 4.
UPDATE, I have had these for a couple of months and for being a "work shoe" they do not hold up well. the outside faux leather is alread pealing off. The shoes have not been subjected to any harsh envirnments. So you might be better off with a trail shoe that has real leather. The comfort is still great still no sore feet. Just be aware these do not hold up for working in.