I was in the market for an ankle boot and fell in love with the Steve Madden Women's Carlsen Ankle Boot. I ordered the boots in an 8.5M; the suede boots heel is about 3  inches, they fit true to size, and are a nice shade of gray. The shaft measures approx. 7.5 inches from the arch, and boots measure approx. 12.5 inches around. I have large calves and the boots fit well, even with a pair of skinny jeans. My only complaint is the soles area bit hard, and it was necessary for me to purchase inserts to cushion the arch of my foot. Overall, these are a nice pair of boots.