I have got many compliments on this bag. I bought it specifically for a vacation to the UK and it provided all the space I needed, and is stylish too. If I were to improve it, I would lengthen the straps by another 2 - 3 inches which would make it easier to throw over my shoulder. I would also put some snap buttons under the strap flaps, so that it will stay down. That is the only reason I did not give it 5 stars.