This is the first time I've bought shoes from this brand, but I am looking to buy more pumps from them. First, I was impressed with the packaging--they came with plastic shoehorns to preserve the shape of the shoes, two extra heel tips and a fleece cloth bag. The shoes themselves are very comfortable; they are tall enough to be slimming and flattering, but not too tall that they are unprofessional or bothersome. I might add some non-slip sole pads as there is no traction on the bottom....but other than that, this is one of the happiest shoe purchases I've made in a while. Also, amazon offered a great discount on them ($42). They fit true to size and look and feel great.