Nowhere does it say this shoe has a slip-in insole.  I HATE removable insoles so I'm returning.  Also, the box came sealed like new shoes, but one shoe had been laced - rather sloppily leaving twisty creases in the lace - a clear indication this was a return or a store second.  Not sure I'm guaranteed a factory-fresh shoe when I buy thru Amazon, but that's what I expected.  Wouldn't you?