These shoes were an utter disappointment. They were not up to the quality i have always experienced from Merrill shoes-the soles were very thin and the size was one size smaller than labelled. After trying them on, I returned them to Metro shoes in their box complete with their tags. I was informed by Metroshoes that the shoes appeared to have been "worn" and no credit was being given back for a refund. After not bothering to contact this shoe store anymore, I got an email informing me that the shoes would be "donated to charity unless i sent them a prepaid return box for the shoes". Needless to say some charity go these below par shoes and I am out $100 for a pair of shoes that never fit when tried on.
  I learned a valuable lesson-I will always buy future shoes from Zappos where they treat their customers as valued people and they honor returns. I will also continue to get alot of my merchandise from Amazon.com as they have been excellent to deal with in my experience-but never will buy any shoes from Metroshoes again.