This is a nice shoe, some what glove-like. It is true to size. I have a narrow heel and a wider fore foot, which Keen shoes seemed perfectly designed to fit. The reason I gave it four stars instead of five is Keen apparently changed their insole on for this shoe to a soft very cheap sneaker-like insole. It did not have enough arch support. I am not a fan and pulled the insole out and traded it for a set of the original style insoles. Except for the insole the shoe is lovely & well-made as I would expect from Keen.