This was a really great experience. Sure, the shoes got here on time, they were new and they looked like they had online, but the seller really went out of their way to help me out. I had just moved and accidentally selected my old address. I called the Shoe Parlor and they re-routed the package, then called me the following Monday to make sure the shoes had arrived. That kind of customer service is old school and, unfortunately, unseen in the digital marketplace.