like i said, the picture doesn't do it justice. company has really nice CSR's, and the necklace is great. i got mine with my daughter's name (lola), and since there's no I in her name for the gem, they put it on the end, and the image they show with the gem on the end makes it look like a tiny gem that you'd miss, but it's not, it's much bigger and you definitely notice that there's a gemstone on there and not just a name. it's fabulous. well worth the pricing and i paid for expediting, which got it here even faster.