I originally ordered these boots on sale from a different website after trying them on in a store, & when I received them, they were a little snug. I sent them back, but the next size up was backordered. So I got on Amazon (don't know why that didn't occur to me first) & found them for considerably cheaper than the sale price I got them for elsewhere. They had the correct size & I got them within 2 days. I usually wear a 9 but ended up with a 9.5. They're very warm & super cute. They're not very tall boots, the shaft is only 6" or so. But I'm a big fan overall, & I've gotten tons of compliments on them.