I love this bag, but I have to admit as soon as I opened the box, I considered returning it.  The only reason I didn't was because I didn't want to have to deal with shipping and looking for another bag online.  So the bag has pockets galore, it's comfortable as either a purse or a crossbody which is what I was looking for.  It's lightweight and looks and feels durable.  The downside is that the bag is grey.  It's a shiny grey, but grey none the less.  The picture of the bag, makes the color "graphite" seem much darker than the bag actually is.  But I really wanted something darker, like a dark grey almost black, but they didn't have that with this bag.  Beware if you are looking for a darker color, but it's still a great bag.