I was liking this bag just fine, enjoying the light weight and massive amount of storage space.  But on the first trip, returning home, I'm pulling the bag up over a stair and the entire handle assembly broke loose and now the bag is useless.  Hoping the warranty will cover this - haven't contacted the manufacturer yet, but hoping this will be covered.  Even if this is covered, I'm not sure I can trust the next bag and certainly cannot recommend this product to anyone based on this experience.