I was interested in these FitFlops because they offered the possibility of loosening the instep strap.  This would benefit me as my left foot is wider than my right; unfortunately, the second hole on the strap is not open!  In fact, the second hole appears to be purely a decorative touch but, undeterred, I carefully opened a portion of the second grommet hole.  The shoes are as fabulously comfortable as other FitFlops.