This gold chain was exactly as advertised.  Unfortunately, there was a shipping problem, and when this chain arrived, it was the wrong length.  There had been many problems with finally receiving the item (I was told it was in the order department), and it took twice as long to receive it.  When I advised that the shipment had arrived, but was the wrong length, the company worked with me and was prompt in issuing a refund.  They worked to resolve the issues and I am pleased with the final result.  This chain is very pretty and if I had needed this length, I would have kept it.