could not be happier.  the sole molds to your foot so you have great arch support.  these are a must have if you're sightseeing all day or have a job where you're on your feet (if it's a job where flip flops are ok).  the straps are perfectly soft but not so soft and stretchy as to cause a problem.  i loved these so much i bought a back-up pair in the plain black plus a pair of the "leopard."  the leopard ones are even cuter than i expected.