The shoes arrived quite promptly, well packaged and undamaged. I love these shoes. I am using them for jogging, walking and hiking about 5 miles per day in a rural area of the southern california sierra foothills. The terraine goes from unfinished road to rough asphalt. One reason I picked these from the many others was a review that said the shoe ran long, and indeed they do to my great joy. I have what we in the family call "rat's toes" a genetic variation where the second toe is much longer than the large toe. Shoes my size that run short cause pain, esp when going down hill. In these my toe never touches the front and for that I am grateful. My only negative is that the orthotic was not very supportive for my arches but that was quickly remedied with my orthotic from the podiatrist years ago when I had plantar faciatis. I do not have it now and do not want it to return. I noticed when I changed the orthotics that the easily removable New Balance one had virtually no structure and was soft and felexible and thus did not give good support for someone such as  me. In all other ways the shoe is wonderful. I was able to change inserts without problems The shoe fits perfectly with no break in time and does well on the roads/trails. I am hoping that the gortex lining will also provide some improved warmth for toes that are sensitive to cold as well as protection in the rain.