We ordered this on a Sunday, received just 4 short days later!  The item was in perfect condition, the pull was easy in and out.  The size was incredible...wider than we thought it would be.  We were going to buy a bigger one (30") but glad we got this one.  It will be perfect for the trunk of our car for our trip.  (We bought 3 all in different colors-black for dad, purple for mom and hot pink for daughter!)  The pockets are big and expand to hold more if you need it, the interior is deep and tall, enough to hold a lot of clothes.  The wheels really roll easily even over our think carpet.  The material is very strong and durable.  The colors very beautiful and vibrant. Very satisfied with purchase!  Highly recommend.