I read every review about these shoes, and followed what people said-- I ordered up a half size, but that was a huge mistake!  These shoes are EXACTLY TRUE TO SIZE, unless you have strangely shaped feet. I wear an 8 1/2 M. The size 9 I ordered was clearly too big-- the straps were too long to tighten snugly and the toe and heel were too long.  When you pay this much for a casual shoe, you shouldn't have to compromise on size!

Note to Amazon: It sure would be nice if there were phone number you could call when you have questions about sizing PRIOR to purchasing.  Why isn't there??  It should be at the bottom of the webpage for every item sold/shipped by Amazon.

Resolution: After realizing I'd ordered a half size too big, I called Amazon's customer service department and they were most helpful-- they're over-nighting another pair to me, so I'll have them in time for my trip this week.

About the Shoe:  The shoes are extremely comfortable--they look as great in person as they do online.  And, they feel amazing...like a tennis shoe, but better!  They have beefy soles and great arch support.  And, the heel strap provides nice, stay-put heel support. I think I'm going to love them when the right size gets here tomorrow!

Thanks for your help, Ruth Anne from Amazon's Customer Service Department!