I got this very attractive and useful man purse in August and use it every day. One of the grommets that attach the carrying strap to the purse has begun to work loose, which suggest it's going to part ways with the material soon, rendering it useless.  I submitted a claim a couple of days ago but haven't heard from the company yet. I'm willing to give them a little more time to make this good.
Addendum:I just got an email from TV Store Online, who, so far have refused to do anything about this problem. The warranty appears to be 15 days after which they don't seem to care, although they offered me a "DISCOUNT" on a new one. why would I want a new one when they are so poorly made? I'm waiting for a return phone call, as I told them their answer wasn't satisfactory for a product I've only had for a month or so.
More as developments warrant.
I just got a call from the company who is going to replace the bag. Kudos to them for this decision.