I bought this wallet in March of 2011 with a gift card I received for my birthday.  I read all the reviews here and on the Manufacturer's site before making the purchase.  I read all the comments about the wallet being too thick to work effectively and the problems with breaking cards.  I still wanted to give it a try.  Well, I got it and carried it for 4 or 5 months and it did not break in enough to keep from breaking the cards in the slots.  I contacted the manufacturer's customer service and asked what I could do to get some relief from the problem because I loved the wallet so much I wanted to keep carrying it.  They informed me that the wallet design had been tweaked and improved to solve this problem and the shipped me a replacement at no charge.  I have been carrying the replacement and not suffered any damage to the cards I carry.  I HIGHLY recommend this wallet if you like leather bi-fold wallets.  I expect it to last me a VERY long time...  and KUDOS to Saddleback Leather Customer Service!  They went above and beyond.  That's so uncommon these days...  I'm a very happy camper!