It's true, these are too big. I have at least a dozen pairs of Clarks and 7W ALWAYS fits. I put my feet in them and instantly they feel wonderful. I have a hard time finding shoes that fit, and never find them in stores. I really needed black sandals and desperately wanted these to fit, but they were sliding all over the place and I was heartbroken to have to return them. Heartbroken because I was always confident that Clarks 7W, though expensive, are worth every penny, and now I might have to start looking for another brand. Sigh.