This was my first purchase of a Rockport shoe and I expected a lot more due to all of the glowing reviews of this model. I ordered a 12M and the shoes were the correct size, but the tongue on the left shoe dug into my ankle bone while walking (others have mentioned this issue as well). I wore them an entire day at my office job to see if I could get over it, but a shoe shouldn't be this uncomfortable during break-in. The stock insoles feel thin and unsupportive as well. The support improved when I put in some aftermarket insoles from my old shoes, but they still chew on my ankle. The overall stitching, leather, and build quality look good but that doesn't make up for discomfort. Some people have mentioned the World Tour's sold by Amazon are Grade "B" shoes...I'll have to test that theory if I find a retail store that stocks them. Unfortunately I've only seen the "Eureka" model in stores. Returning this set for a refund.