It serves its purpose. Had 10 flights in the last 2 months, two of them transatlantic, with propper wrapping was able to safely transport 2 laptops(at a time) in it, multiples bottles of booze, some other potentially fragile things. The sides and the back of this bag are reinforced, so i'd say it will hold moderate impacts, although the front is quite soft. But it does what it's made for. The reason i give it 4 stars is because it's easily damaged cosmetically, rubber corners aren't too durable and tear quite fast, but this does not impair functionality.