This is not a reflection on the retailer who shipped these sandals to me, but an issue with where this product is made. I have worn Reef sandals for many years, and always loved them. Living in southern California I wear them virtually every weekend. My latest pair now is made in China. I can tell the difference in looks when I compare them to my old ones, and it is not good. I never minded the higher price, because the quality was always there...not any more. It saddens me that most likely I will never purchase another pair. Sign of the time? Fortunately we do have other choices.