I love Ugg in general. I have their sandals, flip-flops, and the Classic Tall boots in black, chestnut, chocolate and grey. These were a disappointment. I ordered them in sand a got a size 6 which is my standard Ugg size. First, my toes just barely touched the top and the toe box in these felt cheap, hard and almost cardboard-like. Not comfortable. There wasn't the normal footbed cushion either. The shaft is totally unstructured. When folded down they look bulky, awkward and inside out. When pulled up they look like a skinny sock and the button flap sticks out in a weird and unattractive way. Also, on the right boot one of the yarn threads was all pulled out. So they were not sized well, defective, uncomfortable and very awkward looking. Need I say I am returning them? Also, I have slender calves...12" at the widest point...and these fit snug without tucking anything in. I would assume that women with larger calves would have no choice but to wear them folded down. Disappointed as it is not what I've come to expect from Uggs.