I have had good luck with baggallini bags in general but this was underwhelming.  The bag is quite small and the problem is exacerbated by the inefficiency of the front pocket.  There are a LOT of little zippers, card holders and dividers in the front pocket, which is fine if you're willing to take all the stuff out of your wallet, rearrange them in this pocket, and use this bag exclusively all day every day.  But if you would like to change bags (or if you have something larger than a few credit cards) it becomes a real pain.  It's hard to even get one of those mini sized tissue packs in this pocket.  If the center zip compartment was eliminated there would be a lot more usable space.