The belt is great. I am able to get the custom fit that I wanted. The buckle quality is excellent. Belt leather is okay.
I had very good experience with customer service. The size of belt that I had ordered wasn't enough. Customer service (Michelle) sent me a replacement immediately and also sent stamps for the return package.
This belt moves belts to the 21st century. I recommend this to everyone who needs a belt. Once you use it, you are never going back to regular belts.
One trick to remove it. If you try to press the button to release it is a little hard. Just suck your tummy in till the belt becomes a little lose, then it comes right off.