i so wanted these boots to work but the zipper would stick on both of them. i wasn't even sure i'd be able to even try them on and finally after much fidgeting, i got them open. after that, totally uncomfortable. such a huge disappointment. the interior wasn't soft and wonderful like boots should be and the zipper was such a huge issue i sent them back. it's a shame because they are cute, but not spectacular, especially for the price.