I have nothing bad to say about it. First of all, I ordered it Friday and got it Monday. The shipping was extremely fast! I opened it up and it was huge. I got fit five regular sized binders, two textbooks, and I could probably fit my laptop of I tried. It's also exactly what it looks like in the picture. It's kind of beige--not off white-- and it has brown straps. Note that the material is pretty cheap, but if you take good care of it, you shouldn't have any problems.