I am a fan of New Balance Shoes, but find that these shoes run a full size (at least) small.  The toe box is anatomically shaped, which may be part of the problem.  I normally wear a size 9 wide.  I first ordered a size 8.5, because I usually find that New Balance does a nice job on wide width shoes, which enables me to size down a bit.  My mistake.  The width was great, but my toes were jammed at the end.  I went to a 9.5, and found that to be too short, as well.  I did - for a nanosecond - consider keeping the 9.5 because the shoe was so comfortable, but who wants to do a daily pedicure?  I plan on working out hard in these shoes and don't want the distraction of a too-short shoe.  Back both went!

Style wise, the shoes are cute:  very flat for a shoe advertised as being a cross-trainer, and much less industrial in appearance than most.  They feel like tennies, but seem to have good arch and heel support.  If I manage to get the length right, I think I'm going to like these shoes.

One positive note -  my replacement shoes have arrived VERY fast.  In fact, I have 2 pair of these shoes boxed for return and anticipate receiving my 3rd pair before I can get to the post office this weekend!