I purchased my first pair of these loafers a few weeks ago at the mall and absolutely loved them. They're so soft and comfortable and pretty. There is very little arch support but that's not a deal breaker for me. I think they run a little big. Normally I wear an 11 medium but it was too long and the 10 fit me perfectly. Needless to say I was very upset when I found one of my new shoes chewed up...arrrrgh! I'm very thankful to find them here, and in a greater color selection than was available at the mall! I had purchased the navy, which is really a "bright" navy but ordered the dark red suede which I think I'll like even better. My dog is thankful too because now I can forgive her. :D