This is the first time I ever ordered shoes online.  I normally wear a 9 wide.  I have recently been shoe shopping and purchased 9W including Naturalizer shoes (my all time favorite).  I ordered these online, they took the normal amount a time to arrive.  I wore them to work and they were a little too big.  My foot flipped out of them and made it hard to walk and keep the shoe one.

However, the shoe itself was VERY comfortable.  It is a good looking shoe, that would be perfect for wearing on a 9 hour day at work.  The inside bottom of the shoe is contoured and almost gave an extra bounce in your step.

I was disappointed with the size, since I ordered 9W since that is what I worn in the past.  I am not sending them back, so I will either try to find something that goes into the shoe to fit better or give them to someone else and buy an 8.5W.  If returning were easier I would send back.