shipping was quick. price was good. It had one very small chip on the front of the box but I used a little brown shoe polish to hide it. also one of the watch pillows was stitched poorly and the stitching has already started to come apart. For the money its not bad. for those two small defects it wasn't worth my time to send it back. If you are looking for a "real quality" box to show case your watches this probable isn't the one for you.