Tom. today I received the replacement for the damaged "Navy Blue Medallion Leather Bracelet plus a free gift as your way of apologizing for the inconvienance. All I can say is you are a man of your word and for that I say thank you! Because of your fast service as well as your commitment to your customers I am more than happy to recommend RnBJewelry to anyone who asks. You certainly are all 5's in my book and I will be ordering from you again in the near future.

Sincerely,
Joe Soucy