The buckles are covered in leather to match, but this covering makes it somewhat difficult to adjust the straps.  It might not be suitable for a person with limited mobility in their hands.

These have reasonable arch support- more than 80% of shoes out there.

I was able to go w/o my orthotics for a day at work (not lots of walking) wearing these, but for me they don't have  enough support for a day of sightseeing, etc.
The uppers are nice and soft.