I would have sent the item back, but it would have been more hassle than it was worth.  Overall, not the same quality as the larger bags.

I originally purchased the medium duffel, but it was too large.  I assumed the small one would have the same features.  Wrong.  The strap does not detach and their isn't a pocket in the end for your shoes. The material on the inside is not the same quality as the larger bag.