Ordered a size 4.5 ring, received a ring that was MUCH too big.  Label on my ring said size 4-12 1/2. OK, so why even bother have me choose a size if it's a general 4 through 12.5.  I needed this ring to propose with, so I quickly tried to get a correct one to me.  When I tried to return, it prompted me to contact Amazon CS. CS said sorry, you have to go through seller(superjeweler.com) and the only contact was via email. Email them, and they were closed (on a Tuesday).  They get back to me on WED, and said sorry you have to go through Amazon. WTF?!?  So 3 days wasted, I finally get an RMA and an offer from Amazon to re-order the same ring with free 2-day ship.  I did not want to risk having another size 4-12 1/2 ring sent to me. So I ordered something else which was a correct size 4.5 ring. Amazon did give me free 2-day ship on that ring, but it also costs me 5x more.