I ordered these as gifts for my mom and mother-in-law, and they were very easy to personalize and they both loved them! The price was great, and they seem really durable - my mom uses hers to carry her lunch/book for work, and it doesn't show the slightest signs of wear after all these months. The one complain I have is that the photo windows are all the same size, so it's a little harder to make the photos work, but I would still purchase it again.