I had a very difficult time ordering these shoes. Although they were advertised to be provided with free shipping and handling, after placing the order I was charged.  After trying continuosly for a week, which included a handful of tries, I finally was successful. Although they are a VERY attractive shoe the fit was very very narrow and the toe space was shorter then my normal size. I was quite dissapointed by the whole experience. After returning I am still waiting for my refund.