My husband ordered these shoes from Amazon in January 2011.  After he wore these shoes for a couple of days, the eyelets began to come loose.  It cost him $10.00 to replace the first two eyelets.  This week (June 2011), I had to take the other shoe to replace two more eyelets.(another $10.00)  I think that these must have been seconds or something.  We have bought shoes from New Balance before, but wanted to save a little by ordering them online.  What we saved in ordering online looks like we will be paying out to the shoe repair man.