The customer service was great, but sadly I had to return these adorable pants. I am a true Medium after having lost a good amount of weight. I was discouraged when I tried these on, how snug they were in the hips--and it rides up. The legs fit fine, but having to size up to a L is discouraging and disappointing after all my hard work of losing weight and toning up.  I am not a lady who wants to size up. EVER.  Not going back there.