This coat replaced my old Columbia that I wore threadbare in about 10 years. I had just recently bought another great winter coat only to discover that it was not washable---"dry clean only". This Bugaboo Parka will see a lot of service at work where it will get dirty and need to be washed a lot. Being able to remove the outer shell for this is a BIG advantage.  It makes this coat eligible to keep me WARM at work where I will definitely need it OUTSIDE all winter. When I ordered on my iPhone I forgot if I asked for the big 2XL size. The initial amazon invoice did not include that info so I used their e-mail facility to contact the seller BOB WARDS. Happily when I was able to access my home system, in less than 12 hours there was already a reply confirming the purchase data including size and shipment, all on Columbus Day!  WOW WHAT GREAT SERVICE from Amazon and Bob Wards! It's just what I needed.