I first purchased Softspots Tatianna style shoes in 2008 in white and navy. The quickly became my go to shoes. I wore them everywhere and received multiple compliments. There was never a breaking in period and the cushion and heel back area was incredible comfortable. I purchased a new navy pair and a black pair earlier this year for the spring season and the quality of the shoe has changed. Not only did I get blisters and blood stains on the shoes but the material is obviously different in the heel back area. I have tried wearing them around the house to break them in but I can only take them for about 15 minutes at a time. Wish I could return shoes that do that to my feet. It is like they get your money and see you later! Do not recommend which is too bad. Softspots were my favorite. I have switched to Born which haven't failed me and I hope they never do!