I bought this boot on clearance on Amazon last summer (marked to 20) and did not wear them until this past Winter, so a 3-4 month period, they sat in their box. Winter came, I wore them ONCE and the heel broke off. I tried to return them but I could not, being told it was past the 90 day return period. I emailed Nine West about this boot and was told since I ordered through Amazon, I needed to talk to Amazon (which of course went no where.) I attempted to glue back the heel but when I tried to walk in them again, the heel popped off and nail was exposed underneath. 20 bucks wasted. Only reason I gave this a 2 star and not 1 star is that the boots look nice and perhaps mine was simply defective. I am no longer purchasing Nine West boots.