I give this product 4.5 stars overall..

The Khaki color I picked was not what I expected. I did not want anything too bright or too dark, so I thought this would work. It looks more like a light colored bag that got really dirty somewhere along the way. Not enough of a detraction to make me return the bag however.

Organization of this bag is awesome. Lots of pockets, lots of room for everything. What surprised me is that even when I loaded it up with two small tupperware conatiners, an ipad, a nook, wristlet, and small knick-knacks, the bag never bulked up. It was heavy, but it didn't feel or look bulky.

The zippers on the bag are my biggest disappointment - they just feel like run of the mill cheap zippers. Using YKKs would have made a huge difference. Also this bag has no "feet" on the bottom, so placing it on the floor WILL get it dirty.

The only other *tiny* gripe I have is that I am unable to use one hand to zip/unzip the outer compartments (the main one on top, the little one in front, the two angled ones in front, nor the longer straight one in back). This could just be due to the nature of the bag's size, but having to use two hands to wrestle with the zipper to get to my keys is mildly annoying.

Also, I have yet to use the cross body strap, but it was a nice inclusion.

This is a very solid product. It doesn't scream luxury or style, but it is very functional, practical, and I am happy with my purchase.