I ordered these last year and I was surprised at what a mess these boots were!  Sent them back thinking that maybe this was an exception.  Nope, second pair was just as bad.  I'll try and include some pictures, but let's just say they both looked like if you were to make these yourself and you put the kitty face and tail appliques on but then they didn't go on right, stuck to themselves, folded over in some places, and then you put a sealant over the boot but didn't bother to remove any of the dark fuzz or lint, maybe added some here and there for kicks, then you would have the same boots that i received in the mail.  One time, maybe i could see happening, but twice?  Hopefully I'm the exception because they are really cute boots. Good luck!