I ordered these boots thinking they'd be great to wear on an upcoming trip to Europe (on those days I wanted heels), but unfortunately they are too small & I had to return them.  I wear 9.5 to 10, with 10 usually giving me plenty of room in a boot.  I had read other reviews and knew the sizing was off, so I went for a 10 thinking they were leather & would stretch, etc.  Well... they are pretty bad size wise.  To be more specific, the length of the shoe itself is not wrong; however, the padding they use for the insole is SO thick that I could barely fit my foot into the shoe.  Once it did go on, my foot was pressed into the top of the shoe to the point of extreme pain.  In addition, I had ordered grey, but they ended up looking brown when I received them.  I'm not sure if that was an error, but it didn't matter since they were too painful to wear.  I've returned them & haven't tried to have them replaced.