I ordered this shoe based on seeing the product.  My daughter bought this shoe and it looked great.  However, when I got this shoes, the size 11 that I order DID NOT FIT.  I couldn't zip the back of the shoe.  I NEVER have issues with size 11 shoes.  I buy shoes all the time that are size 11.  I've never had an issue with that.  BUT THIS SHOE did NOT FIT.  I wish I had of known I would not have purchased it.