This ballet flat is comfortable and attractive. The accordion heel hugs my ankle, preventing any slipping, without pinching, and the soft leather on the foot has never given me blisters on the tops of my toes, even though I've worn these shoes for long periods of time (I have a B-width foot). The foot bed is comfortable though not particularly well padded, so if your foot is extra sensitive or you'll be doing lots of standing, you may want to consider in-soles. I found the shoe true to size.