Here are the things that disappointed me:
  *  I picked Graphite.  I thought that would be black.  It's not:  it's gray.  Very gray.
  *  The pockets on either end of the purse are a bit small.  Too short for most modern phones.  The old clam-shell type of phone would probably fit, if you took the antenna off.
  *  Those two zippers on the end pockets don't work freely & require both hands to operate.  That's a bummer for me:  I like rummaging and getting stuff in/putting it away while walking.  I don't like having to stop & concentrate to get access my gear.
  *  The two roomy pockets on the front of the bag are nice, but the zippered one has a little zippered compartment on the front that is too small.  I've tried to put several things in it, and everything, including my gum, is too big.
  *  The fabric of the purse is really stiff.  Like REALLY stiff.  Not pleasing to the touch.
  *  The lipstick/pen holders are too big to hold a pen or anything but the fattest lipstick tubes.
  *  It's got 8 credit card slots inside:  The bag would be improved if four of those were given over to one flat upright slot deep enough to hold gum, or a small writing tablet.
  *  I expected the bag to look casual, but this is more relaxed than I was expecting.  Not something I'd carry to work.

Here are the things I really like:
  *  The length of the strap.  I'm really tall, and this is the first strap I've found in years that is REALLY long enough.  Five stars for the strap.
  *  The back pocket on the outside of the purse.  It keeps 8x12" paper that's been folded in half neat and straight, so I can carry paperwork without it looking crinkled and mangled on arrival. (This is the same pocket that has the zipper in the bottom, which converts the pocket to an open slot to carry the purse on a suitcase handle. If you're planning on using the purse like that, don't count on the paper pocket!)
  *  The pink interior.  Easy to see things in pockets and in the purse.
  *  The "keyholder" on the inside.  It has two little straps you can attach things to.  I attached one strap to my wallet to make sure I don't accidentally leave it behind.
  *There's a little zippered pocket on the inside of the purse, just right for incidentals you want to keep private.

Overall, this purse was less than I was expecting, especially for the price.  I liked the concept that there were so many pockets that you can access from the outside, but it turns out that only 4 are easily functional, and only two of those close well enough that I think the stuff in there is secure.

I'm bummed that this isn't a great purse.  I wish I'd looked at it in person rather than purchasing it on line.  I would not have bought it if I'd inspected it, first.  I'll keep it, but will end up using it only occasionally for trips to the pool or the flea market.