These boots are wonderful. They arrived in a box without any damage and they make your feet look a lot smaller than they really are, which is great for a tall (5'11) person like myself. They are very comfortable and look stylish. The only problem I have with these boots are that I put them on to wear outside for the first time today and the part of the boot that secures down the buckle end, just came off. It wasn't secured on there at all. This was no problem though because I just stitched it into the boot! This is very cute and perfect for the winter!