Having bought a number of pairs of New Balance size 9D leather shoes, all but one previous pair fit. I first only wore these shoes in the house for a day. Although the right shoe felt tight in the instep, I figured perhaps they just needed to be broken in.

After wearing these shoes everywhere for a week or so I continued to have pain and pinching with the right shoe; the left shoe fit perfectly. Since I have never experienced this in other shoes before, I concluded that the right shoe was undersized at manufacture.

The outside heel sidewall at the ankle was stiff and high and rubbed uncomfortably when traversing a hillside.

I returned the shoes and received a full refund.