This company is very customer orientated. My satisfaction was second only to the quality of the ring itself. After guessing my ring size twice, I had to return for exchange. Improper size was my fault completely but Metal Masters stuck with me until I was satisfied with my purchase. Kept in contact thru emails and even phone calls. I can't say enough about these guys. THEY ROCK. The ring is also beautiful. Very high quality ring. This was my second ring from these guys.