I purchased this necklace, wrote a review and was contacted by La Regis customer support.  They listened to my complaints and offered to replace the necklace.  I agreed.  My complaint was that the necklace was  advertised as an 18" necklace.  It was a 17" strand of pearls with about 1" of clasp.  The pearls had many noticeable blemishes.  The second necklace was no less blemished than the first and was still not an 18" strand of pearls.  I returned the pearls.