I have recently received a black and a burgundy pair of slippers ordered on Amazon. Both are too small. I ordered my correct sizes. But they are so tight I can't even force them on with a shoehorn. I returned the first pair with out any problem and as usual Amazon paid for the return shipping. When I went to return the other pair to ShoeMall.com I discovered that I have to pay for the return shipping. Won't order from them again.