I've been wearing these shoes for a little over a week now and I can say they are super comfortable for a heel. The bottom inside has a nice cushion and the heel is very soft and doesn't make a hard click sound when walking. My feet run very narrow so my heel pops out of the back a little bit, but the strap (which is stretchy and cannot be removed) keeps my feet in. I recommend wearing stockings with these as the shoe rubs a little funny on the sides of the feet. My only complaint is that the coloring of the grey online is much darker than in reality. The shoe is very light grey with black pleather accents, I was hoping for a darker shoe, but I still love this pair all the same (also, I've gotten lots of compliments!)