I have had this bag for a little under 6 months and have traveled to 4 countries and over 100k miles. I read one review regarding dents and scratches but that is to be expected from any glossy, hard-sided case. I think the scratches and dents make the case look better. I like them a whole lot better than the holes that my soft-sided luggage develop over time. By far the best feature about this case is that my son and I can put flags of the countries we visit on it to record our travels together.