I was very disappointed with this item as I had ordered them for my grand daughter's birthday and ordered them to arrive well before that date. I had ordered womens size 8 and was sent mens size 8. I now have to re order with no possible chance of receiving them before her birthday. The quality of the Converse shoes was good but clearly not very accurate shipping staff.  Most disappointing.
This hurts more as I paid $7.99 in the original order for shipping and now have to pay $7.99 to return them.  If I reorder them thats another $7.99.  H. Thorpe
After contacting the company, Lastpairs replaced the shoes for the size I had ordered and sent me a prepaid envelope to send the wrong ones back to them.
However when I included in my email acknowledgement of receipt of the package I added:- "If all is correct this time I will add a note to my review that all has been corrected save the aggravation of the whole thing." I was told sarcastically:-"It's okay! I know it has been frustrating for you! I understand!" by someone called "Tiffany."  Not the most tactful way to deal with someone who is ready to overlook a problem.