My problem was not w/ the robe, tho I never unpacked it so don't know if it was acceptable. I ordered this robe in error, have no idea how I did it but when I tried to return it for credit, there have been nothing but messages telling me I have to submit a "tracker number".

 Since I didn't know that when I sent it back via the U.S. Post Office, I can't provide a tracker number to eLuxury. they remind me I should have followed their instructions more carefully. I included in the package I returned, all their emails w/ my information, address etc so they should be able to verify I returned it. I've done catalog ordering for years and never has an item NOT been rec'd back by the company that I returned it to.

This slew of emails from eLuxury telling me that w/o a tracking number they don't seem to guarantee I will get credit for this $60.00 + shipment makes me nervous.