I ordered these chains because I wanted some 24 in. silver chains. I thought the chains were adjustable  which was wrong when I received them. I called the company, and they were very nice. I returned the chains with a $2 check for the difference in cost and received the new order in a timely fashion. I like the new chains, and they are the correct fit. I think it was a little unclear how long the chains were in the picture when I first ordered.