I can't complain about the price, I got what I paid for. If there were a store like "TJ Max", "Marshalls", "Loehmanns", or "Big Lots" for the bead world, these beads would be for sale there.  I think they are either the beads the factory had as a result of training, or they are just plain rejects (one in the same I suppose). ;)  The grommets on some just aren't down all the way on the glass.  One grommet has the '925' stamp on it, but the glass is not pretty. I would start to look and one and say, "oh wow that's pretty", but as I turned it around there were pretty noticeable flaws that I couldn't (in good conscience) use on a bracelet to sell.  Out of 20 beads, there is one that I absolutely love. I don't think I would spend as much as I did for one single bead, but there are a few others that MIGHT be good enough to justify the purchase.

I gave 3 stars because you do get what you pay for, it's not a rip-off, I got a nice variety of colors, but they just weren't as good as the picture suggested.  Take a gamble, you might get something real nice.

My suggestion to the company is to take a photograph of the ACTUAL merchandise (what you would ship to a customer, rather than picking the best of the stock for a photo).  In that way, your customers can weigh the options presented.  Kind of like this:  "Well, they don't look all that great, but they're only a buck and some change.  I see one that looks nice, I think I'll take my chances." You never know, you might get MORE customers. They won't be so quick to think they're going to get absolute garbage, because they won't think the ones in the pic are "just too good to be true" and then move on.