I should have listened to other reviews, because these are cut low at the top of the foot and they cut into my feet painfully. I just thought it wouldn't matter to me because I'd never had this problem before, but no, it didn't work. The support is great and I love the slightly elevated heel, but I can't wear them. I have another pair of Rockport (World Tour Slip-On), which is the most comfortable ballet flat I've ever had, but these don't come even close to those. I think they are true to size, but I can't really say because of the tight toe box. Not sure if wide fit would make any difference, I think they would be slipping off the heels then. They look great and good quality too, pity they are actually unwearable.