I wear a size 8 1/2 shoe but often order a 9 in boots so I can add an insert in the bottom for comfort when on my feet.  I read the reviews saying these run 1/2 size big so I ordered my normal size 8 1/2 instead of the larger 9.  Out of the box beautiful.  Snug top which is nice (no gaping at the calf) but sadly the toe box is much too narrow for me even without adding an insert so I will have to return these beautiful boots.  I'm tempted to wear them around the house a few days to see if they break in - but at age 42 I've learned the importance of comfort.

No complaints about shipping which was fast.  I have slightly wide feet in particular in the toe box area so if you too have wide feet either order a larger size or look at a different boot. If you have narrow feet you may be happy with these.