The boots showed up on time, but when I took them out of the box I noticed that there was glue all over the seams. It wasn't horribly obvious, but when I tried them on, they were too small. I normally wear an 8.5, and ordered a 9 which had fit when I tried them on in store, but these were much too snug. I'm not sure how the size could have changed, and the pair did say 9. Overall they were warm and cozy, but I ended up returning them because of the weird size.