Service is good, boots arrived within week. It is way nicer in the photo. The "Power" color is darker than appears in photo. The heal is glued on well, but its thick, chunkiness makes it look like a "cheap" western boot imitation. Leather is rough (untreated) and will probably adopt a lived-in look very quickly and nicely though. True to size. Shaft is also true to size. Paid over $50 in the end (taxes and duty included) but will keep them cuz returns from Canada is not worth it. Would not recommend buying this boot.