I love this coat.  I thought it would be too big when I got the package but it was not.  It is true to size. I got the same size I wear in jeans and dresses and the coat fit perfectly yet roomy enough to wear over sweaters without looking too big.  It is very soft but still tailored enough to look great.  Some coats are soft but flimsy looking. This one is not like that.  I highly recommend it.