This item arrived super fast. I ordered on Wednesday and it was shipped and received on Friday. The shoe is quite attractive and looks well made but there was minimal-to-no arch support. I ordered Wide as I need a wide toe box and while it was close to okay and I could have made it work, it still narrowed at the toes too much, causing pain. It was loose enough over the instep that I had to tighten laces to the max. Perhaps because of the very low heel and the nearly non-existent arch, it also caused lower back and calf discomfort. I tried inserting a thin orthodic insert of my own, but it still didn't work. Since I have difficult, but not impossible, feet to fit, I should not order online. However, the return process was so simple and FREE. The instructions were included and all I had to do was pack them up, go online, print the label, and leave the box off at UPS. If you have the type of feet where most off-the-shelf shoes fit well, and arches are not an issue, you might enjoy these shoes for their style.