Thursday, 05/17/2012

When I received my Dickies WP820 Relaxed Fit Premium Utility Pants (White, 40W x 32L) I was dismayed that the pants' waist, the labels information and my sad waist did not agree. The majority of my pants are from Dickies because they are always expertly constructed, comfortable and a great fit. This is the only pair of Dickies pants that have arrived in anything other that a state of perfection. Because they were Dickies and ever-reliable I had already torn labels and tags off when I discovered they didn't fit. And then, when my back was turned my partner tossed them into the wash not knowing they were losers to be returned. To shorten the usual long story here, BareBones (the Seller) contacted me & though I explained the condition of the pants, went totally above and beyond their responsibility and refunded my money. Serious and major kudos to BareBones for the thoughtful common sense and true consideration they showed. This is an awesome, first-rate retailer and I will most definitely seek them out whenever shopping on-line. Thank you BareBones for turning my sow's ear into a beautiful silk purse! Hurray!