Usually Amazon Prime delivers right on time.  After a week of seeing delivered on the packaging
Tracking page, I called UPS and they told me to call Amazon.  I called Amazon and got a very cheerful customer service rep.  I explained what was going on, in about three minutes she replaced the order at no charge and sent it overnight.  I received this necklace and two others that were part of the order the next day.  It is a very pretty necklace for the price.  The locket opens easily to see the cross.  I would love to see an original at the Vatican.