Very good service, but too expensive.  Purchased 3 pairs of PJ pants in Alaska for my granddaughters but one pair was too small. Hence I ordered another (larger) pair from Hatley at almost twice the price as I paid in AK to complete the gift for my granddaughters.  I would anticipate that items cost more in AK (tourists, remoteness, etc.)but I paid $24.95 in AK and $39.95 from Hatley.  Big difference!  Couldn't get back to AK to return so I HAD to go with Hatley.  That's called convenience.  cn