The shoes arrive packaged in a lovely pink and black damask print shoebox, each shoe wrapped in its own dustcloth.  The shoes themselves are prettier in person than they were in pictures, every detail perfect. I normally wear an 11, and other reviews I read said to order these shoes two sizes larger than you normally wear.  The biggest they make is a 12, so I ordered that and hoped for the best.  They're much tighter than would be comfortable.  They're gorgeous and I'm still keeping them, but I can't imagine actually wearing them for any real length of time.