I have been wanting a pair of Miz Mooz shoes forever.  I chose the 'Hilary' for its adorable vintage clog appeal.  I read a ton of reviews and ultimately decided that I would choose my normal size of 8.5.  In my case, not a great idea.  The footbed was a tiny bit short, and the upper a little tight.  Thanks to Amazon's remarkable return policy (and my Amazon Prime membership), this was not a problem.  The size 9 replacement was sent out same day (?!) without an additional charge (?!) pending the receipt of the other, too small shoes within a month.  I'm happy to report the size 9 fits like a dream, the leather upper is super soft (I won't keep any shoe that even kinda feels like a blister is on the way), and they are pretty lightweight.  Yes, they have a little heft, but I didn't experience any weird sounds or discomfort from it.  I find them comfortable, stylish, and totally worth it.  All in all, super winning combo of the design geniuses at Miz Mooz and the customer service of Amazon.  Go for it!