I really wanted to like these sandals. They felt comfortable when I put them on. They are a bit smaller than I'd thought they would be, despite buying my normal size. After the first day, I had a lot of left heel pain. Thinking it might be a fluke, I tried again, this time by adding an additional heel pad underneath my heels. While this made wearing them a bit easier, I was still in pain within an hour and by the end of the day, could barely walk. Anyone who has real trouble and heel pain issues might want to reconsider this sandal. So far, the sandal that works best for me is Skechers' toning sandal - the one with two thick straps across. It affords support and adequate cushioning.