When I 1st saw it, I liked it and immediately purchased it, without reading the reviews. I wish I had read the reviews before purchasing the bag. I have always been pleased with purchases made on amazon.com but today I was very disappointed after receiving this item. There were loose threads inside the bag, some were attached to the bag and others weren't. The bag also had a strong odor. Two of the zips seemed to be in poor condition because the hooks for the zips were in the middle of the zippers yet they were zipped. In my experience with zips, that does not end well because after a certain point the zips become useless and this usually happened after I had the bag for years. Then on one of the handles there was a plastic wrapping and on the other handle a paper wrapping. I really had to work hard to get the plastic wrapping off but that was only the beginning of the problem. When I tried to remove the paper wrapping, it stuck to the back of the handle. The person I spoke to about the handbag was very helpful, I will return the handbag and hope for the best.