Every shoe i own from clarks is a reminder of how much i love this company. They are always so soft!!! I never wore shoes so soft and comfy in my life as much as clarks. Im in my 20's and don't like too high of a heel... this was perfect for me. I just opened the box and tried it on and was so happy. Its in its official box.. that says clarks. Its in a plastic bag protected. I don't know what else to say, I love it and would buy it for a friend.