Listen to the other reviewers and get a 1/2 size to 1 shoe size larger when you order.  I ordered a size 12 and they fit like a size 11.  The company was awesome on getting an exchange pair sent out promptly.  As for the shoes they are awesome. Very comfortable in the KEEN style. Good fit at heel and toe.  I've put about 50 miles on the shoes using them with 2 different clipless pedals and do not have any complaints in that aspect.  Basically the only thing that I am wary of is the the hook and loop assembly seems a little low quality.  I haven't had any issue with the straps loosing up yet, but I will post an update after the shoes are well broken in.  Overall great shoe for commuting and general cycling.

Update:  Ok so after having these shoes for a few years I will redact my past review.  These shoes are heavy, akward, and huge like clown shoes.  The depth of the heel end of the shoe feels shallow like your heel will slip out of the shoe.  The Velcro straps leave something to be desired because it sucks monkey balls.  There is no grip what so ever.  I love Keen shoes and a few other pairs of the regular shoes, but Keen bit the dust with this design.