Loved the whole idea that my toddler would be able to be refrained from running away from me in public places, but so disappointed that when I received this item it wasn't complete.  The strap had NOTHING sewn on the end of it, the clip and ring was just not there, not in the box or in the back pack.  As a result I went out and bought some fishing line and upholstery needle and a key clip (in hot pink to match) and sewed it on myself.  So if I would have just spent the extra $'s and chose a more expensive harness backpack I would have been happier.  I've used it a couple of times and it is nice to know my 20 month old can't get away, but she gets mad and throws herself on the floor and I have to wait till shes collects herself and is ready to move on, but it still gives me the control on not having to run after her down isles in stores.