I've had this shoe for about three weeks and can say it is a very pretty boot, with a nice, approx 2 1/2 inch heel.  It has a nice range of casual to dressy, and is comfortable to walk in, though it does lack arch support.  I recommend ordering 1/2 to 1 size larger if you want room for an insole, as the toe area isn't very tall.  It also runs a bit wide in the heel & midstep, but not wide in the toe.  The brown has a bit more of a reddish tint than my computer monitor indicated; I wouldn't describe this as a truly chocolate color, if that is what you are looking for, but it has a good sheen.