I have been wanting these boots for a LONG time. I got a generous giftcard for Christmas and decided that this was my time to finally get my Fryes.  I read every single review on Amazon and on Zappos.  The vast majority of reviewers cautioned that the boots ran big and to go smaller than your usual size.  I am so glad that I did not listen to this advice.  I am a solid size 8.  I actually ordered these in 8.5 and they are perfectly sized, could NOT have gone smaller.  Yes, my toes are NOT at the end, I have lots of room down there - but these boots are narrow and I wouldn't want my toes any closer to the end. They slide on and off with ease. Look great with everything: skinny jeans, skirts, boot cut jeans.
Now, the glitches.  The first pair I received were perfect in every way except one boot was missing the black innersole that fits in the heel. I spoke with Frye customer service (they called me back at home about 5 minutes after I sent an email on New Year's Eve!) and they advised that I should return the boots to Amazon and NOT try to get a new innersole to glue in.  Amazon was great too.  They shipped a new pair to me that day and expedited the return of the "defective" boots.  The second pair came. The right boot was thick, smooth, beautiful leather, but the left was made of much thinner, pebbly leather.  They did not look right together and since they are so expensive, this was not acceptable to me.  Amazon overnighted me a third pair.  The left boot was better, but still not quite the same in appearance as the right.  Maybe I am overly picky.  Amazon called me to make sure I was happy and when they found out that I was still not overjoyed, they offered me a one-time partial refund on the boots if I wanted to keep them.  Amazon really gained a customer for life that day.  This experience might have turned me against shopping online, but their willingness to do whatever to make me happy gives me the confidence to continue to do most of my purchasing with Amazon.