These shoes do run very small - I've never had a problem buying shoes but could not make them work.  The company sticks you with a 15% restocking fee for returns when you don't repurchase.  If I had known this upfront - I would have shopped elsewhere.  The shoes are not available in half sizes so I didn't want to exchange.  I did contact the company to try and work things out but they stuck to their policy so rather than give them their lousy restocking fee & pay for return shipping (so they could sell them to someone else again) - I am donating the shoes to my local Goodwill.  Next time I will be much more careful WHO I buy from.