Maybe I just have a lemon, but this is the worst, cheapest piece of luggage I have ever owned. The handle bars doesn't slide up and down easily. The wheels wobble and I can't keep it steady while walking down the sidewalk. And... of course I didn't bother to use it until 3 weeks after I purchased it so... yep, that's right, NO RETURNS!

I wish I could give this zero stars. Really upset I can't return obviously defective merchandise :(