I have ordered three of these units.  The arrive in excellent packaging to ensure safe transport.  Almost over-packaged.  That being said, two of my three units arrived scratched.  It appeared it happened in production.

I filed a claim and within 20 minutes I had a call from the company.  They immediately shipped out the replacements.

The quality of the watch winders are great.  The motor is virtually silent.  The programmable function is super easy to learn and allows you a variety of settings.

The piano finish is very dark and looks great.

I also have some watches (Panerai 243) with a very large and thick face.  There is plenty of room between the watch housing and the glass door to fit even very large watches.

So far, these are great.  Money well spent.