Love the organizational capabilities and capacity of this bag.  Got it in late October of 2011, used it (and loved it) on 4 trips since.  It certainly met and even exceeded my expectations - small enough to be versatile but large enough to hold everything I would need while abroad.  It's elegant enough to go from casual to business outings.  Unfortunately, the seam in the lining has ripped and I have to return it.  I'm, however, willing to give it another try, just in case the breach in workmanship was not the norm for this baggallini bag.