I bought these boots and at first I had read other review that said the heel on the inside comes up easily but if you go to the store and purchase a pair of inserts this problem can be easily avoided. I was looking for a pair of cowboy style boots for riding and just everyday wear, but I am not a fan of the pointy toe on most cowboy boots. As soon as I saw these I instantly knew they were the pair for me. I was pretty suprised at the turnaround on the shipping since it shipped from the west coast and I live in the midwest I was expecting 5 or 6 days at least; however, the seller was extremely prompt with processing my order and I ordered it on a friday evening and it was delivered to my house by wednesday morning. The boots are very comfortable and I wear them everywhere I can, with the exception of places I think they'll get messed up being that they were over $100. All in all great seller even better product.