I have this backpack in black and have been wearing it for about two years. I use it for both every day (work in a professional office, errands, shopping, etc.) and travel.  Every time I try to go back to a regular purse, I regret it after about a day, as this backpack makes such things as shopping and using public restrooms so much easier.

It has worn very well and still looks brand new - no rips or fraying anywhere, and the zippers are still fully functional. It's super easy to wipe clean, and easy to get your things in and out of. I use a quite large wallet (a bit larger than checkbook size), and there is plenty of room in it. I like the outside pockets to keep the things I need to quickly grab in them, such as lip balm, grocery list, and keys.

When I travel for work, I use a small carry-on suitcase and a large backpack containing my laptop and paperwork. I am limited to two carryon bags, so I put this Baggalini backpack (fully loaded) into my work backpack with no issues, and it comes out on the other end looking perfect.

My only complaint is that the organizational pockets inside are not useful to me - in fact, I have cut one of them completely out, as my things kept getting caught in it. The little credit card slots don't keep cards in them as they are too loose.  Other than that, the only improvement I could recommend is using lightweight leather instead of vinyl for the top flap and straps.

Speaking of the straps, I keep my unzipped at all times, and either wear the purse as a backpack or sling one of the straps over a shoulder.  The straps are not adjustable. I am 5'4" and small framed, and the straps work perfectly for me.

I do love this bag, and will continue using it, but I sure wish I could find one as streamlined and lightweight in black leather for those times when I don't want to carry a nylon purse.