This bag had great features I couldn't find elsewhere for the price, such as the side storage pocket.  However, the handle was so flimsy and had so much play in it (compared to my husband's Samsonite Aspire)I did not think it would hold up. I tried to talk myself into thinking maybe the handle would be OK, and then I had visions of having the handle break while I'm running from terminal to terminal to make a connection.  Couldn't take the chance--returned this tote and ordered another Samsonite Aspire.