Let me start by saying I have extremely wide feet and very high arches so it is very difficult for me to find a cowboy boot that works for me. I took a chance and ordered these true to size because other reviews explained they ran wide. When these boots were delivered they looked exactly like the pictures, very cute. However it took a good five minutes to get my feet into them. When i did get them on my heel kept getting caught on the inner lining and the boot kept scrunching down in the back. I finally got some scissors and snipped the lining near the heel and that solved the problem. Aftet wearing them a few times they are much easier to get into and very comfortable. All in all pretty happy with this purchase.