We did not get the size we ordered and it was too late to fix it.  The product arrived on time for Christmas but it was too late to exchange it for the right size.  The size range is too broad and then we didn't get what we ordered.

The product seems a little cheep but for the price and what it will be used for a kid will love it.  My nephew was so disappointed that it did not fit.

Like I said inconsistent in making sure that the customer got the right size but they were very easy to work with on return.  As soon as they received the item they refunded my credit card.  I hate dealing with returns but this was minimal hassle.