I ordered this shoe based on a recommendation for shoes that work with foot pain. Unfortunately like many major shoe companies New Balance today is not the New Balance of old. This shoe is leather upper with cloth sides. The sole is the light plastic compound the shoe companies are so eager to use now. The shoe itself on my narrow volume foot fits snuggly. The toe compartment is long enough but is flatten as it goes to the point. This restrict movements of your toes.  The sole itself lacks a degree of compression and for me is a bit thin in padding. The insert is a rather thin foam insert (again very much like every other low end tennis shoe company). The insert does rise up the side on the inner arch which is supportive for plantar facitis. But overall I would rate these for casual wear and not for serious walking. Just not enough shoe to justify the "walking shoe" label. I would rate these as "okay" not great.