I purchased these bracelets, and received them with all the pins loose and falling out. The metal cross pieces were also loose and sticking out at an angle from the bracelets. The pins were tightened, and one bracelet was lost when the pins came loose again and fell out. I left a review stating that this product is not worth the money and that the workmanship is not good. The vendor contacted me, and ask that I remove the negative feedback, and they would send an alternate item. I did not like the offered item, and after several back and forth emails, the vendor came up with another product that they would send for my approval. I requested a picture and was told there wasn't a picture of the replacement available, but it would ship out within 24-48 hours, and to allow 10 working days for it to arrive. I have now been waiting over two weeks, and have not received the replacement, and have not received a response to my last email requesting tracking information on the replacement. I would advise anyone looking to purchase this item to look for an alternative, as this has been a bad experience for me, and I wouldn't wish it on anyone else.