Got this for my husband for xmas (replaced a steinhausen that only worked for a couple years).  So far it's working great; the settings are very easy to set and intuitive.  It is whisper quiet.  He did provide the following feedback:

- the pillows are a bit too big to fit inside the watches
- difficult to open the drawer - it sticks
- in the drawers, no specific storage for rings/cufflinks

All in all the most important thing is the mechanics of the watch winder, which we're very pleased with.