I really wanted these shoes to work.  But it's no use.  The straps are too shallow for my instep...and somehow I don't feel I'm getting real support.  In a way there is arch support but I like to actually feel the arch support and have less of a 'I'm wearing a cushion' feeling.  As it is, for me it's like wearing a cushion while having my instep flattened by the strap.

The search goes on!  But if your feet are a different shape, I can see that these are soft and cute and might be great.  I also happen to need real support for my feet, so this just doesn't work for me.