Simple and easy. A few clicks and it came to my door without any problems. I like the brush but my favorite is the protectant spray. It seemed to enrich the color of my boots, dried very quickly and seems to do what it is supposed to. I admit though that I do not wear my boots in heavy rain. I was concerned that the protectant spray would leave a strong odor but it did not. If you are going to make the investment in nice boots, it seems worthwhile to invest in the care kit too.