These are my first pair of TOMS. They are so cute! I love the glitter, it really makes them stand out. They fit well, I would say true to size. I wear between size 9 - 10, but whenever I am unsure, I always go for the larger size (a 10 in this case). This one worked out perfectly. I do have a very low instep (I am flat footed), and it is a little tight on my right foot at the top, but after wearing them for a short time, it already begun to stretch out a bit. I've heard that these shoes do stretch out, but I was worried that a 9.5 wouldn't be comfortable from the beginning. These may stretch out to be a little larger, but that's okay with me!