As mentioned numerous times, these boots are not accurately sized. I was burnt by the extra shipping cost of having to return them - $65 from Australia!- despite ordering a half size smaller than my normal US12. I ended up ordering a US10.5 (1.5 sizes smaller than usual),which feel about right. They are not super comfy straight out of the box but I get the impression they will  soften and loosen with time. Nonetheless, they are certainly a classic and versatile boot which will no doubt be worn on many occasions and at the price, represent great value.