I had my doubts about these shoes when I saw them on a lightening deal.  I decided to try them since Amazon offered free returns on this product and they looked cute.  I did in fact return them because they were uncomfortable.  They lacked arch support and felt stiff and cramped although the size seemed correct.  I must report that Amazon's return procedure was excellent.  It was easy to follow and I got my credits immediately, as well as a quick and clear answer from customer service on their policy.