I fell in love with this bracelet the second I saw it. It arrived promptly and in perfect condition. The packaging was a little large and much for this, but that's ok. The size is great because my wrists are bigger. It fits perfectly. The heart pendant was flawless and shiny when it arrived. There are a few tiny scratches now after wearing it several times a week, which is to be expected. I'm not easy on jewelry. But it still looks good. It's a nice weight too, not too heavy. I wear it alone or pair it with some other beaded bracelets and it always looks nice. I'm thinking about having the heart engraved.