This was an amazing bag that we bought. I bought one for my husband and one for myself, in different colors. Totally comfortable, with padded straps, and my husband esp. liked that a strap went across the waist also.
Felt totally safe and secure, even in Rome! We travelled for a month in Italy, and never once did we feel uncomfortable with this pack on our back, and the zippers are so secure.
Highly recommended, as it holds alot. We shoved everything in and the side pockets are huge!