I got my 1st pair of TOMS about a year ago from Whole Foodsand I LOVE them!
I usually wear 7 1/2-8 (depending on what type of shoe it is) and I ended up getting an pair in 8. They are a little big, but fit good especially since I have Lupus and have severe swelling sometimes. My mom bought me 3 more pairs from here and both online and her reciet said that she ordered size 8, but we ended up getting 2 pairs that were 7 1/2 and 1 that was 8 (the bad thing was that 1 pair was that same as my 1st pair).The 7 1/2s were a tight fit. Now, we  either have to return all 3 pair or I might just sell them myself. I will just buy my TOMS from whole foods from now on since amazon screwed up our first order.