I bought these boots as a "gift" for Christmas, for my daughter. I even had a printed "gift card" for the order, but when the box arrived it had someone else's return label on the outside with thick tape all over the outside of the shoebox!  They actually resent me the old and used and returned and taped with old label BOX! This is NOT what I expect from a company that charges delivery and especially knew it was a gift. Very disappointed with AMAZON.