Before I always complained about sore feet, not anymore.  Now about the size problem.  I bought another pair from another online store.  A reviewer wrote to buy a 1/2 size larger.  I didn't and guess what,the shoes were wearable but a bit snug.  Next I go online shopping again this time at Amazon.  Again a reviewer wrote buy a 1/2 size bigger.  I did.  Hum, now I have a second pair, but a bit larger, wearable, comfortable, just a tiny bit big on my feet.  I highly recommend the shoes, I also extremely highly recommend you drive to a store and try a pair on first.  Then buy it. After 8 hours on my feet at work,then a two to three mile walk with my dog through a nature trail with these shoes and my feet are not killing me.  New Balance shoes and a pair of Gold Toe socks have truly changed my life and my desire to get off the couch and finally take my over weight dog on nice long walks.