one of them broke the first time i used it. the plastic insert for the width separator broke in half with very little pressure. the package deal came with the stretcher spray for a couple of extra dollars. spray smells like rubbing alcohol and conveniently doesn't have ingredients listed. wouldn't pay $9+ for a spray that may only be about .10 cents worth of rubbing alcohol, not happy i paid the extra couple of bucks. the eight plastic inserts shown is all you get, would have liked a couple more to put more pressure on more spots at the same time. called amazon about replacing just the one stretcher. because it is not an amazon product they want me to return the whole thing, get a refund and then buy them again. was hoping they could just send me a replacement for the one stretcher or give me maybe a partial credit and i would just use the one for both sides, one at a time, i do have some others to try to stretch. don't know if I'll bother going through the process. don't really see where there is a right or left stretcher, both look identical to me, maybe a slight barely noticeable difference and no markings to tell them apart. wearing shoes now, they seem to work but may have to put them through again to hit a certain spot.

PS company sent me an email about giving feedback, replied to them of what they could do to make things right. just send me the parts and i would fix it myself (maybe about .02 cents worth of parts and a stamp), NO RESPONSE, so much for their effort at good customer relations, maybe i will return them and get my money back. company contacted me about sending me a replacement or parts so i could fix it myself, that was about two months ago, STILL WAITING and have followed up with multiple emails about where is the package.