I expected a better boot, but when they got here I was more than disappointed.  I would have paid less @ payless & got the same crappy boots.  Save youself the time & energy along with the shipping cost, their really not worth it.  "Never Again" is all I can say to myself when I look at these boots.  There not as good as they look on this site. They were nothing like Uggs with its "Ugg Like" tag, please do not beleive the hype.