I bought this for the boyfriend for Christmas.  The product itself was really nice - solid, heavy and plenty of room for large watches.  However, I thought the packaging was poor because the item arrived with a few scratches - nothing bad enough to return but enough to be annoyed with.  I would have returned it but it was too close to Christmas :(. Another good idea is to get a nameplate engraved for it (Thing Remembered does this) and placed on the lid (make sure it fits).  It's a good way to personalize the item for $20 or less.