The earrings we received (late) were exactly as pictured, they were lovely and the packaging especially for the heart shaped mystic topaz earrings was exceptional. We purchased them on December 15 and because the info stated that we'd receive them by Christmas using the free super saver shipping offered we chose that method rather than paying for expedited shipping. We received a notice on December 16 that the package had shipped with added note that items were expected to arrive by December 24. However, they didn't arrive as expected and when we attempted to track the package, the tracking number posted was useless and gave us no helpful info other than saying the package left the shipper on 12/16. We called the USPS help line and the tracking number gave them no updates either. We finally received the shipment on December 31 and as I stated the earrings were very lovely but the fact that they came extremely late ruined our planned Christmas presents. If we knew that a late delivery was likely we would have chosen an expedited shipping method. In any case it's difficult to believe it would require 15 shipping days for a package that small. I've ordered many other items using the free shipping option and all have arrived on time. What happened this time?