I ordered this for my granddaughter. I received the package and opened it right away. The box looked like it had been opened already. I removed the jewelry box and tried to wind it. The mechanism was broken and would not wind at all. Amazon's return policy is great, and I will ship it back tomorrow. But now I have no gift for my grand daughter's birthday party in 3 days. I will continue to shop Amazon, but will NEVER buy a Lenox product again. Their quality control is clearly nonexistent.  I am not interested in buying expensive garbage. I wish I could give this zero star rating, but I'll assign the star to Amazon.