I have had this watch for about 4 years and have had to replace the band 3 times! I was sitting at a desk in front of a computer and the band just fell apart and fell off my arm .. I was not working outside or in the garage where it would get caught on something and stretch. I called Timex customer service and since I had an order number where I had replaced the band just 9 months ago they agreed to send a band at no charge ... nice ... but now I am without the watch AGAIN for 2-3 weeks.