Worked like a charm. There is a thumb screw that was bent upward some. You can see the thumb screw in the photo. Also some plastic has white marks like something didn't go right when making it. The pin seems to be slightly bent too. Doesn't come out exactly straight. Had some trouble lining up the push through pin to the watch band pin. However once lined up right, it was easy to remove the pins. Great for taking the pins out. If it doesn't go with a little torque then back off and get the alignment right. Should not take much force to remove a pin. I seen another one of these on amazon where the handle was broken (worm gear/shaft - plastic) so I was careful not to use too much force. I believe this tool was better than another tool I got (hammer and band holder) to remove the pins. I heat shrunk the thumb screw. Would have scratched my watch up otherwise. If you take that thumb screw out and remove the plate like feature be very careful because springs come popping out with 2 plastic pegs. I don't really get the concept of these springs. I guess it kind of removes the plate.