I ordered a pair of NB Mx623 Men's Shoes. They came and as I had not quite worn out my old pair, I left them in the box and didn't pay any attention to them. Two months later, I got them out and put them on. The fit was terrible and they looked funny. I looked on the shoe label and the box they came in. They had done a "Bait & Switch". They sent me a pair of Cheap NB 548. These shoes are Crap....lowest on the NB scale for Quality & Fit. I called Amazon and to my Surprise, they emailed me a "free return USPS label" and told me that I would get a Full refund when they received the crappy shoes they had sent to me. We'll see what happens.