I was actually surprised. The shoes are very comfortable. I did put in cheapy inner soles only because I ordered half size bigger for a bunion, which did make the shoe a little baggy for me. They are not a narrow shoe so if you have wide foot they are fine. I have a bad lower back and the support is fine. I don't see that they are scuffing up but then again they are a work shoe so I don't care if they do. I just want comfortable.