I love Anne Klein shoes. The medium and lower heel AK shoes are my go to shoes, especially for travel. The Tappy Wedge sandal strap positioned over the toes was slightly loose. I thought about returning both pairs, but really liked them and they are comfortable. With that said, there are too many shoes to choose from to force shoes to fit because I am never happy with the end result. In this case, the problem seemed an easy fix. I added an unseen "gel sole for sandals" which was a perfect solution. The pewter color goes with many colors and not too shiny. The heel is very nice height. The shoes are very comfortable for me, but there is no adjustment in the straps. For Anne Klein shoes overall, I usually find what I am looking for, there is good value in quality to price and the fit is usually like a glove on me. I never look for a shoe without checking Anne Klein shoes first. I wear multiple times per week ----  a pair of quilted black flats that I've had for at least 8 years. Yes, 8 years is a long time, and I buy shoes often, but they are like new, still in style (flats) and wear well.