Love fitflops. Each style fits a little different. Since some said that the straps were hard and rubbed,  I decided to size up. They are ok but the smaller size would have been better. Because I have problems with my feet and cant adjust these, I was afraid to get my usual size. My mistake but will be keeping them since I already disposed of the clear bag they came it. Oddly enough, they did not come in a shoebox. (!)