I ordered two sunglasses from the same seller, one with orange mirror lens and one with pink mirror lens. The Pink one came with a strap but the orange one did not. I thought I got a bad luck. As it is free return, I ordered another one orange mirror lens and planned to return this one. When the new order arrived, it again came without strap. I cannot believe it because there are only a couple of reviews mentioning missing the strap. So I went to order the third one with orange mirror lens and another one with pink mirror lens. The newly ordered two came and AGAIN, the pink one came with strap and the orange one without strap. Now it seems that it is very likely the orange one is just not packed with strap as a standard and the advertising is very misleading. I guess I will have to convince one of my twins who picked the orange one to settle with the pink model against her own will or swap the strap from the pink one. Pretty bad experience. I did not intend to abuse the free return policy here but am glad that I do not have to pay for returns, only annoyed by the hassle. BE CAUTIOUS IF YOU HAVE TO PAY FOR RETURNS.