Amazon says four starts means "I like it." Which I do. I was looking for a bag to downsize from a diaper bag. I like that I can fit a couple size 4 diapers and a small package of wipes along with my wallet and that it has separate pockets for my personal things that I don't want my kids getting into. The cross body design works really well when holding a child on your hip as you don't have to keep your shoulder up as with shoulder bags. It also doesn't seem to be big enough to "lose" things in, like I seemed to do with a larger diaper bag. Things would always disappear into an abyss. However, because I have it fairly packed with the diapering items, the design means I do often have to take the contents of the main compartment out to get to the things on the bottom. I would definitely recommend this bag for someone looking for what I described. It's working really well for me and I'm sure I'll get a lot of use out of it.