Though the package came well wrapped the purse arrived with damage to the synthetic patent leather. The metal grommets holding the straps were tarnished also. The number one reason I awarded 2 stars was that the handles are made of plastic that is not made to look like the synthetic patent leather- the handles are of the cheaper quality akin to taking plastic straws and gluing to the bag. The pictures did not show this nor did I read any info that lead me to believe the handle straps were treated differently than the synthetic leather of the bag. The bag is roomier than it looks in the picture.