I have to say that I received the tags super fast. They come all the way from China and I live in the Southeastern part of the US. They come in a little black velvet pouch with the company's name on it. I didn't like that so much, because I wanted to use the pouch. The writing I chose for the pendant is lovely. The pendant itself has weight and looks far more expensive than the price paid. My issue with these tags are how small they are. These are not regular sized dog tags. One tag is slightly bigger than the other,but either way they are not large. The chain it comes with is the chain you see in the picture. Overall I like the item quite a bit. They do look elegant, but I think I might buy larger tags.