I really wanted to like these, but it's just not meant to be.  I've ordered these boots three times now and I'm done.  The first pair I ordered were a size 9, because I've learned to go up a half-size to accommodate insoles and thick socks.  What I received as a size 9 right boot and a size 9 1/2 left boot, even though they both said 9.  I returned those and re-ordered a 9.  The second pair were more properly sized, but the fuzzy insole was buckled at the toe and they were too big in the heel.  I ordered my regular size of 8 1/2 the third time and they're still too big in the heel, but the left boot was tight in the toe box.  It's been a frustrating and ultimately disappointing process.