The shoes were very cute, definitely "happy feet." However, because the bed of the shoe is so recessed at the heel, and because I have a high instep, my foot would not slide forward, thus causing the heel of my foot to rest on the back ridge rather than snuggled into the scoop. I would say this is a personal problem and not an issue with the shoe. However, buyers should be aware of the design so they can select the appropriate size. I was very satisfied with the way the company handled the return.