Ok so this is my first travel back pack like this. I like this bag but i had a couple of issues with it. for starters, it was difficult for me to put this on by myself. my boyfriend had to help me put it on every single time. once it was on, it was comfortable though. another thing is that if you're not use to a bag like this, it could be a bit much at the very beginning when you first receive it. despite me looking at a ton of videos, I was completely lost on how to use certain features of the bag. all i can say about that is that it gets better with time. i started learning what goes where and how to use and adjust the different features. besides that, i think the quality was good for the price. Osprey is a great brand for these things. I don't regret getting this bag, it served to be useful for my trip to vietnam. but the only thing i could honestly say i hated about it was putting it on. It was uncomfortable to put on by yourself. I felt like a kid needing help every time i had to put it on. The waste straps that sit on your hips are a little tight when its new and its hard to get it on.