The shoes arrived on time and were packaged perfectly, but they are unbelievably uncomfortable. I ordered them to wear with a flapper costume and did not end up wearing them because they feel like cardboard. They offer no support. They do, however, look exactly the way they do in the picture. They are poor quality, but they are priced that way so I was not necessarily mislead. I didn't expect Tory Burch quality, but these are really, really cheap.