I purchased this hand luggage for an oversea trip but the trip was postponed at the last minute, so I didn't get to use the bag yet. That's why ai give it a 4 star rating today as I haven't get to use it for my trip. liked the roomy space inside and the side pocket is big enough for my travel documents and essential items. The only negative part is the shoulder strap that is sewn to the bag, I can't remove it and replace with my own shoulder strap.