The zipper for the handle cover broke on my very first trip. Although it has a warranty, I would have to pay over $25 to ship it to an authorized repair shop. It seems expensive for replacing the zipper head. Another zipper tab was bent on the second flight. That was the zipper to the umbrella or shoe compartment. I do like the bag overall. Its a good size if you need to carry gear. I took it on a painting (art) trip with a stool, table and easel inside. There was room left for 3 weeks worth of clothes. Disappointed that the outer zippers seem vulnerable.