I really like most things about this bag.  Has plenty of room for what I need, and i especially like the color I got (pewter floral) which is subtle and goes with everything.  However, there is no zip pocket inside, and the outside pockets gape open.  It looks sloppy and stuff falls out.  I wish the large side pockets had zippers at the top, or at least a snap, but there is nothing... Weirdly there is a zipper at the BOTTOM of the pocket.  I get that it's to go over a suitcase handle, but I use the purse every day and have never needed to put it over a handle.  I HAVE lost stuff when the zipper opened on it's own.  So, I sewed the zipper closed, and put a few stitches through the middle of the top of each large side pocket to reduce the gapping.  Better, and it also helps keep my phone and sunglasses upright and easier to grab, and I can still get my hand in to fish out little stuff.