As you can see by my photos, there are splits in the patent leather on the back of both heels as well as on the top of the shoe, a warp on the inside of the heel and a string unraveling on the inner arch. The shoe itself is made pretty well if it weren't for the defects and is a beautiful pump. However, this one should not have passed QC!!!

UPDATE ON REPLACEMENT - Even worse than the originals! I also purchased a gray pair that were WORN when received and the wrong size! My last 3 photos of the red shoe below, are of the 2nd pair. This seller is AWFUL!!  The return process is a JOKE! I have the buy the replacement THEN return the bad ones THEN get a credit. >>> NOPE. DO NOT BUY FROM THIS SELLER!! <<<