I own this style boot in the Smoke color and LOVE them so I ordered these in distressed taupe. I love the look but the feel, fit and quality of this 2nd pair of boots is not even close to the quality of my 1st pair. They are not soft or flexible, there is a hole in the lining, the inside sole is glued wrong and Ill need to pad it around my heel to prevent blisters. This size 6 feels like a 5. I was not in a position to do a mail return and after complaining received a $30.00 refund for this purchase from the 3rd party seller. I still ended up paying $93.00 for these and feel disappointed. I will try to fix the inner sole and lining hole, try and stretch the leather and soften it hoping it will become soft like my first pair. I am sending a letter and photos to cougar.com informing them of this low quality item. I will only buy direct from cougar in the future and not a 3 rd party anymore. Either I received defective boots sold by a 3 rd party or the Cougar manufacturer has poor quality control. Hoping I can wear these.