I wear these boots once a week at least. I had hoped mine wouldnt have that crappy heal but, yep, after a few wears the sticker that makes the heal look like stacked wood starting coming off.  Mostly on my right foot and I suspect its from driving. A brown sharpie and a creative touch fixed it up but its temporary at best. The boot has a feel like it could be made for a higher heal....like the arch is higher. I cant figure it out. They aren't uncomfortable so I keep wearing them.  The leather uppers are in good shape still after 5 wears.