It really pained me to return these shoes because I love everything about them. I love the matte finish of the PU. It looks great with anything, casual or dressy. The heel height is perfect for me, about 1/2 inch. The style is adorable and they are very comfortable, or would be if they would fit properly. I ordered my usual 8.5 and they were too small. I reordered a 9 but they didn't fit either, too long and too wide. I'm wondering if the rounded toe might fit better, so I just now ordered a pair of those.