It does work so I cant compalin about that used it twice , but its hard to use . I use it for my suitcases when travel to ensure Im not over weight but the part to hook the suitcase on is weak and flimsy and needs to be of better quality ... it kept dropping off the suitcase and cud not grasp it properly so it was annoying to keep trying over and over and lifting over and over
Im a small girl!