I love these shoes! They would be 5 stars had they been perfect from the start. I ordered my normal keen size 9 first. I got them and they were too small. Also there was a weird bump iin the insole by my right little toe. I sent them back and ordered a size bigger bc I love Keens. If these had been my first pair of Keens ever, I would have sent them back and looked elsewhere. But my 12 other pairs of Keens convinced me to try again. Thankfully the weird bump was a fluke and the next size fit. I did still have to wear them about 4-5 times before they were broken in and perfect. My other Keens have been perfect right out of the box. But now, I adore these shoes. I'm on my feet most of the day and these are comfortable all day long. And super cute!