I received this as a gift, one that I requested.  I travel a lot, airports, buses, and hiking, so I wanted a versatile pack.  This fits my 17 inch macbook pro, ipad mini, chargers, external battery pack, has a nifty passport pocket and still room for odds and ends and sweater.  Not for heavy loads since space is limited, but perfect for storing the essentials.  Also has a system for adding in a camelbak reservoir.  In the five years since receiving, I've used it daily and it still looks bright, hasn't ripped, and hasn't frayed or pilled.  Might need a wash by now...