I love this bag. It's perfect for work. I live in a city and I needed something that zipped up entirely with lots of internal, secure pockets for my wallet, etc. It works very comfortably as a cross-body or over-shoulder. It's super-light. There is a ton of space inside for a sweater, lunch, notebooks, files, etc. It's not so big that it feels like carrying luggage down the street. Feels like a tote bag. The zippers and handles are high quality and don't feel like they will break any time soon. Great price for a nice, simple work bag. I'm actually considering buying a second one to replace the first when it gets worn out.