EXCELLENT!!! Mine were shipped from FancyHeel Shoes who is good and very reputable. They want to do the right thing and make you 100% satisfied. The only problem, is that the sizing chart is incorrect, and FHS does not speak English. I only wanted an exchange, but they gave me a full refund without a return. I feel bad because FHS is a new business. So many Chinese people are trying to get out of the Dog Meat trade. I would like to help the Chinese people do that by supporting them in buying products that do not use dog fur and leather. Please don't get mad at the Chinese. 99% of them are trying to do the right thing in business, and just support their families. The item I received was high quality and beautiful!!! Unfortunately it was just way too small. Even at my skinniest, I would not fit in them. I was so sad because they were so nice. I hope FHS continues to offer more products. I would like to buy from them again.