I almost sent these back because the insoles are so problematic and uncomfortable. The insoles' edges rubbed my feet raw in many spots; they are very hard and sharp, stick up above the rest of the insole, and don't seem to fit the inside of the shoe. I decided to take them out, throw them away, and replace them with Spenco inserts. Bingo. The shoes were finally comfortable. I wouldn't buy them again, though, because a shoe's insole should fit properly at this price point.