I never buy shoes or clothing online. Seen and heard too many stories and I just didn't want to risk it. BUT!! These shoes have changed everything. I read the reviews and with a push from my sister in law I took the risk and bought them. They came here on time, fit just a wee bit too big but not a problem, I can wear them on Halloween with some thick socks and they'll fit perfectly. They came in their own box each one in it's own bag. No damage to the shoes, tried them on around the house and fell in love.