Gave it 4 stars given its price at $32. We got it for our 7yr old daughter for our 8 day Disney World trip and she really liked this design. It held up through the flights from CA to FL and back. The ONLY part of this suitcase I don't care for is the retractable handle. The release button feels cheap and is a little TOO easy to press especially when gripping the handle compared to our other cases (American Tourister, Mia Toro, Samsonite, TravelersChoice). The locking mechanism to choose different heights, mainly mid extension is not as solid like the American Tourister suitcases even though they both seem to be almost identical maybe even made by the same maker. The rest of the bag is fairly nice. Wheels are smooth. Exterior material is very similar to a school backpack like Jansport. Zippers and the pull tabs seem to be pretty good. Stitching is good. The included bag is a nice addition. Was delivered in two days, four days sooner than Amazons expected delivery date. If my daughter wasn't so stuck on the design I would have probably looked for a better luggage at places like TJ Maxx for around $20 more.