Bought form local store. Had a pair of quality work boots from another major brand but the steel toe was so heavy it was causing issues with the tendons on the top of my foot. I don't need steel toes so I looked for alternatives and found these. Right away the difference in weight was astounding. And as soon as I slipped them on I was sold. Arch support is identical to custom orthotics I have but with way more cushion in the right places. Hugs my foot in total comfort. No issues with breaking in either. wore to work same night and had no issues. literally put a spring in my step. I wear them to more than just work too. Any time I leave the house they are my go to as they are that comfortable. I have the 10.5 XW size.