I love this bag!!! The only reason I didn't give it five stars is because I use it as a cross body bag, and the handles don't lay down nicely when doing so. I've been using it daily for a few days now though, and it seems to be holding up really well, and is a perfect size for holding multiple items without being a huge, bulky bag. Highly recommended if you can find a way to tame the straps if you choose to use it as I do, as a cross body purse/bag for every day use. It's also quite nice for not being leather, no nasty smell, no sticky or weird feel, just a smooth, nice, multi pocket handbag with stylish appeal. Glad I gave this bag a try!