First of, I love the shoes! They look and fit great and are very comfortable. The reason why I only gave two stars is that after wearing them only a few times, the fabric that connects the heal with the boot ripped on the left shoe. You can see it in the photos. I had ordered the boots as a Christmas present, so they were not worn for the first time until late December and by the time they started ripping (at first it was only a slight separation) it was already past the return window. Too bad! I wish I could contact the manufacturer about this, since it's obviously a manufacturing fault. I am very disappointed! A expensive shoe (even if bought on sale) should hold longer than 2 month!