in case you're wondering this shoe does not have a zipper. You basically un-tie it and slip your foot down, and then lace it back up.  Once again I have been stung by the "cute shoe arrow". It's insane.  When I first saw these I wasn't really sure because I thought the heel is low and I was really afraid that it was going to be too low,  but it's not.  I'm going to have to cut this review short because honestly I have nothing negative to say about the seller or the shoes. And if you know me I'm pretty honest. Basically if you want a cute , sassy ,  well made shoe that is super adorable then you should get these.  I ordered the 8.5 and the 9, and for me, the 8 1/2 just feels a little more snug when I'm walking which is good.