I gave this 4 starts because my daughter likes it.  However, as a parent, I'm concerned about the quality and whether or not this will hold up the entire upcoming school year.  Additionally, it's plenty roomy but it's a bit shorter than previous backpacks she's had.  It says that it has a laptop sleeve inside.  I would really call it that.  It won't really provide much protection for her laptop she will now have to carry everyday in middle school.  We are keeping it because she likes the style but we might be getting a second backpack in a few months to replace this one.