The boots are very soft and bendable right out of the box.  I have normal width feet and the boots did seem a little snug in the width at first.  But after wearing them for a few hours they must have stretched out somewhat.  I wear a size 10-10 1/2 so some lower healed boots make my feet look like I'm in ski's.  These boots do not make me feel like my feet are huge.  They look very nice and are comfortable.