The mask was bent. I should have sent it back. I was in a bad place at the time and didn't have control of my own money etc. I know better now. Still had a lot of fun with it, but had to always wear sunglasses with it because since the face was bent you could not see out of the eye holes. I tried everything, hot towels stuffing it with warm towels in plastic for days, it was bent and never got any less bent from the day I got it till now.