I eyed this forever and finally bit the bullet before a trip - it was perfect for the plane. I stashed wallet, phone, snacks, book, scarf, and mini makeup pouch. Now I use it for work every day and it fits my wallet, laptop, and tupperware with lunch (glasslock because they generally have to go in on their side and those don't leak). Seriously, this is big enough for anything, but stays chic looking and is somehow not uncomfortable to carry. The material is not what I was expecting and seemed delicate, but actually whatever it is makes it tougher and I'm not babying it anymore - still no scuffs, marks, anything. My only complaint with it is that you can't take off the mini zipper pouch and it's kinda small - I use it for chapstick, two cards, and eye drops. I'm also considering a pouch to hold any other small things I don't want roaming free in this big bag, but for now it seems great. I get a lot of compliments!