This is a really nice, soft leather tote bag. I love all of the pockets and compartments inside, and the outside is very attractive. I have had several compliments on it. I really liked the adjustable handles giving me a little extra room to put them over my shoulder. I wish the longer leather strap had a shoulder pad since it is only an inch or so wide and would cut into my shoulder if I had much in the bag, but this is a small thing for me since I won't use the strap much. I was especially impressed with the packaging. All of the hardware was protected with plastic coverings for the shipping process, even the feet on the bottom. I am very happy with this purchase.