This charm is gorgeous! I love the cz diamonds, and the cute hearts along the side of the charm. It has the design on the front and back so if it flips its still pretty! I love it! The quality matches that of Pandora and other charm companies. I have bought several charms from this brand, and will continue to do so for myself, family, and friends. I received this complimentary charm for free from the company, and this is my honest review. 