This bag is beautiful. I have absolutely no complaints except i wish i had bought this sooner. It came well packaged and in a large thin fabric tote. It's a great size as i love large purses. And the smaller wallet/clutch fits my note 5 phone in it with ease. Not an easy task with others i own. I read a review that said the bag was hard and scratched her when reaching inside, i don't have that problem it's a nice leather like material on the outside and a soft fabic inside. It seems of very good quality and straps seem sturdy as well. I'll update review after a while to see how the straps hold up. This bag is definitely pleasing on the eyes, everyone loves it. I will be purchasing more.