I have previously purchased 4 of the Bluenido pj's and had no issues. They are very soft, very little shrinkage and my daughter likes them - especially the fairy pj's.  Unfortunately I have not been able to use the HEART pjs due to the fact I keep getting the incorrect size.  I ordered them 3 times  now size 4T and keep receiving a size 7.  (Which by the way my daughter is 2.5yrs (3ft tall) and fits in a size 4T in case anyone wants to know how these fit size wise).  Due to my frustration I reached out the the owner of Bluenido and was quite surprised with the level of customer service I received.  I was not expecting anything other than to just advise I was no longer going to purchase her product due to not receiving the correct item and I was fed up having to return.  Lori was very kind, responsive and proactive in making sure I was satisfied with handling product replacement.  I appreciate her great customer service but unfortunately I still cant seem to get the correct size sent to me due to an internal handling process with Amazon.