The shoe fit as expected which is not the issue.  The issue is the shoe has started to come apart.  I would like to exchange for a new pair but the return window has closed.  I purchased them for my wife and she didn't wear them right away as she had an older pair and it was snow on the ground.  As the weather cleared up, she started to wear them.  She has not been rock climbing nor has she did any rigorous activity in them.