Bought these for my g.f. as a bday gift. I've never had conversere before so didn't know the sizes run big. All her other shoes are an 8 so I ordered these in an 8 and they are a whole size too big. Tried to return them for a 7 and it says my return window is closed. So now I'm stuck with a pair of shoes she cant wear.  Needless to say I'm not ordering a smaller size if I cant exchange these.