I normally wear a 9 med width shoe in just about everything, but needed to go down to an 8 wide for the right fit in this shoe. I ordered several sizes, and that what it takes. Kind of a hassel, but I think worth the extra effort to get a good padded shoe that has a classical pump look.  The whole foot bed is nicely padded except for the tips of the toes. Minimal arch suport. I don't normally wear heels, but wanted some to go with a wedding-guest dress. I find them comfortable (for heels). Another pump that came close was Clarks Adriel Viola, but only black was available.