I've had my first Mission Belt for over year, great belt. When I ordered my most recent Mission Belt...the belt came without tags, proper packaging material and was scratched...so I sent it back, no big deal. Reordered, and this time it was the wrong color. So I contacted Mission Belt from their website, not Amazon and they exchanged the belt (non-scratched, proper color). So not sure if it was an Amazon issue or what. I do wish they made a wider belt though for jeans.