I do love these shoes, however the footbed makes my feet hot after awhile.  I have plantar fasciitis, torn ligaments, a pinched nerve in my ankle so you can see I have plenty of foot problems!  To begin with, my ankle felt unsupported but as soon as I tightened the heel strap it snugged right up and felt secure.  I like the velcro straps for easy adjustments.  The buckles are just for looks.  These shoes are VERY comfortable, have a great arch support and I can actually wear them for quite a few hours before my feet start to hurt a little.  I am undecided as to whether I should've ordered a size larger, though.  I like them well enough that I'm considering ordering a second pair in a different color and maybe the larger size.  I wear a 9 in most sandals, but a 10 in my Brooks tennis shoes.