Love the shoe. That said, I have worn size 10 in New Balance for decades, but for this shoe I had to size up to an 11 wide, which fits perfectly. I have problem feet with bunions and custom heel orthotics. I struggle to find athletic shoes that don't hurt the balls of my feet. These shoes are perfect, light, good support, nice memory foam insole. They may run small, but keep trying until you find the right size. This shoe is worth it. I walked all the way to the park and back last night with no foot pain!