I've gotten more compliments on this shoe than any other pair I've ever owned. They really do look great, but I gave it 4 starts because I was hoping they'd be more comfortable. Having said that, I wore them to a week long convention almost every day, almost all day long. When you first put them on they are really tight and you're thinking you bought a size too small. It takes about two days to break them in, and like it says on their website, after that they should conform to the shape of your feet. However, they are a bit narrow. I have normal feet, not narrow, not wide and they're a little tight as far as the width. I'm a true 8.5 size and purchased the size 9 pair and I'm glad I did. There is no way I would've fit into an 8. So, if you're not sure, buy a size up. As far as the heel; they're wedges so it's comfortable in that sense. The navy color is beautiful and I might even buy a pair of the tan. Mine didn't squeak until half way through the convention, but there was a lot of humidity and I think that had something to do with it, because now they don't squeak in "normal" temperatures/weather.