So, I'd like to contact the seller first, before I post this, but there isn't any way to do that shown. These flip-flops are very comfortable and that's why I got this second pair after the footbed of the first got worn out. But look at these photos: after I estimate just 10 normal, city sidewalk wears in about six weeks, they are already beginning to fray and look shredded. That did not happen on the first pair. I wonder if they've changed manufacturers. In any case, I'd probably hold off; and, seller, please contact me about this. Thank you.