The item itself is good, soft and warm, I would give 5star if it's not in the repacked and attached WITH HAIRS.
I already contacted the customer service, hope I could get the replacement.

The price if this item is lower than I paid,so it's not out of stock, I should not get a repacked item.
I accept those returned item, not saying I like it, but if it is in good/new condition, of course I'd take it.