This cremation jewelry is awesome! The price was great.  But more importantly, the quality was top notch.  Everything came separately, wrapped so that it was shiny and nice when we unwrapped it.  It came with the tiny tools to load the ashes into the charm yourself.  It was very shiny and looked great.  the chain was very sturdy, stainless steel and was a nice length, not too short like some chains are that come included with a charm.  I would buy this again.  We used it to hold some of my brother's ashes for my mother to wear.  She was pleased and I was so happy with the quality, especially for such a good price.  Plus it arrived very quickly!