You know when you open up a pair of shoes and you get excited, you've got something special. That's exactly way happened to me. Upon trying them on, I figured I would need the usual insert I use for all my shoes. Not this time. These shoes are VERY comfortable. My first wear was on a walking trip to Greektown in Downtown Chicago. No heel rubbing or sore spots, and we were out for about 3-4 hours. So happy!