I've been using this bag about a month. FIrst, I should say, this is the most I've ever spent on an item like this. My likes: It's bigger than I expected but works really well for me no matter what I'm carrying. It's not too big or floppy for a light load and if I have books or water bottles to carry, it accommodates them perfectly. I even stuck a bottle of wine in it when when we went to friends' for dinner and it wasn't awkward. The drop is perfect for my shoulder. The color is true to the picture. I basically like it a lot. BUT, for this price I would expect zippers and snaps that work. The zippers seem cheap and are hard to open and close, which I hate. The ends snap together to make it more compact, but the slightest pressure opens them up. So I'm basically happy with it but think that the price is pretty premium for what you get. In response to other reviews, there was no smell at all when I unwrapped it.