Super cute shoes. Ordered the size 10 and I wear a 9.5. They were a perfect fit so Id say they are small. Narrow also, especially in the toe box. The heel is a nice height, not too high for worl. The ball of the foot has a nice grip, which is also a plus for work. I think they look more expensive, but not high end. I hope they hold up as I can be rough on shoes.