I generally love my Keens. Until I purchased two pairs of Elsas. Maybe they will get better once they are worn in, but they are tearing up the back of my heel. I've worn these black ones a few times and they are still snug in the toe box area which is unlike Keens. Maybe it's the slightly thicker socks I'm wearing to protect my heels. I literally took scissors to the back of these shoes to cut out the lump where the back tab sticks up. At the price I paid for these I figured a little destruction was better than flat out donating. It seems to have helped. I really hope these get better with time. Disappointing. But cute! And the arch support is nice compared to most shoes this style.