The piece was in excellent condition.  I was disappointed to see package was missing the center rod portion and I couldn't assemble the product for use. I contacted the seller and got my refund. I've ordered this product again and I really hope Amazon will not mess up my order this time. I bought the exact same earring organizer but from a different seller, around 2 years ago and really love this product, it's really sturdy and good quality! Would recommend it to everyone!