I have ordered a replacement as I hope I simply received a faulty model. Other members of my family have the same model in a different color and it worked fabulously.
1) lock did not work - the code changed
2) one of the zippers fell off
3) had a hole in the fabric
4) the rolling wheels were not level thus did not roll well
All in 2 days of owning
Disappointed but hopeful that I simply received an off product. Hopefully with replacement can update to 5 stars