I own this pair almost in every color and love them. They are so comfortable. Literally the perfect heels everyone needs in their closet. However, I bought the gold fitter and the left heel was fine but the opposite heel with the right hooks for the straps literally fell apart and do not latch. Literally just broke off. So to make to my event Ill just have to loop them through but they're loose. So bummed. I wish they would of broke after my event. They didn't even make it 5 minutes. I don't have time for replacements.