The wrist strap completely broke off after a couple of weeks of light use. Not just the removable clip part, but the part that is actually sewn into the wallet fell off. Thankfully I was just walking through a building when it happened and not at a concert, or else I would have lost the whole thing. The pull tab on the zipper for the change pouch fell off after a couple of months even though I never really used it. Everything else on this thing has been good. I can put my phone in it if it has a thinner case on it, so that's a plus. If this had come without the strap, I could give it 4 stars (taking one star due to the change pouch zipper). But since it came with it and it failed, I have to dock more stars.