For the price the heal should be an inch higher and the mary-jane style strap should not be Velcro. But since Clark's appears to have discontinued the CLARKS Women's Brynn Posey Dress Pump,Black Leather which is 3" high and has a clasp, I'm sort of 'stuck'. These really aren't "dressy" enough but they have a no skid bottom and cushion inside as all Clark's do. I'm just disappointed they discontinued the more stylish shoe.