I usually wear a size 12B.  I ordered that size and the right shoe was wider than the left shoe.  I read the reviews and noted that many people said  this shoe ran narrow and since I really liked the look of the shoe I ordered again, this time a 12D.  Just my luck--this time the left shoe was wider than the right shoe.  They not only feel different, but you can actually SEE the difference.  I give up!  What is going on with New Balance's quality control?  Thank you Amazon for the great customer service.  Thank goodness you make returning so easy for those of us who have no choice but to order shoes since stores rarely carry our size.