While the low price makes you think the quality would be low, it isn't. It is as good as other luggage costing twice as much but the best part is the customer service. I have an old, obsolete case and the airline (Delta) broke off a wheel. When I learned that they didn't make this case anymore, I was very disappointed. The customer service representitive went so far as to contact factories to see if they had any wheels left over from those manufacturing runs. No one did but they tried. They went above and beyond while trying to help me and that's more than you usually get these days.
Buy with confidence.