The shoes fit nicely but the Velcro strap just compresses my arch and consequently, very painful. So I obviously loosen them a bit and then my foot moves forward and the heel slides around. This makes walking uncomfortable as the heel counter moves up an down, rubbing a hole in my socks. I have ordered some high arch inserts which I hope will prevent my foot from moving forward and thus keep my heel in it's proper place.

The strap does not cover the shoe's Velcro (hook side) as in the picture but the overlap is sufficient to stick in place. The upper end of the strap is about 1.5" higher than the upper side of the Velcro hook patch, This about 5/8" above the side of the shoe. When the inserts arrive I will update this if Amazon lets me