two stars because i loved the bag despite issues

- issue one (minor) strap twists easily and is hard to untwist

- issue two (reason for replacement with a different purse different brand) with only a month of use the seams started to come apart. This was not overuse, this was general im a mom and have more than a wallet and a phone in my purse use. Very disappointing. Keep in mind I spend on average of 10 days out of my home per month, I don't go many places and this purse was hardly used in that month