Ive read the other reviews, lot of bad ones.
I must say, my experience was quite good. It came on time in a good size box. No padding but it was in excellent condition. It was inside a plastic bag. I usually wear a 7 1/4. This large is just a bit big. I put a piece of cloth inside the hatband, just in the back. It fits great. The wire in the brim is easy to shape the brim how you want it. Ive only had it for a week so Ill see how it does over time.