I love the bag, but my goodness, the buckle design is stupid. It barely takes any pressure to unlatch the cam and it is CONSTANTLY being triggered. The bag falls 2 feet and every time I get startled thinking it's about to go crashing to the floor. Who's idea was it to have the buckle like this? Almost ruins an amazing bag. My only other complaint, which isn't too bad, is that my laptop fits very snug into the back compartment. I wish there was more padding back there. It's not that big of an issue though and I knew it was going to be snug when I got it.