These boots are comfortable...once you get them on your feet. I have high arches, so they are really hard to pull on. The suede interior doesnt help matters. My sock winds up pulled really tight across my toes. So disappointing. I love wearing them but dread putting  them on. I normally wear an 8.5, I thought I ordered a 9 but didnt...accidentally ordered an 8.5. Plenty of toe room (except for the aforementioned sock issue)
And loose on my heel. So I would say they run true to size