PUMA, what the hteck is happening to you?  You have NO quality control.  I ordered a size 9, supposedly 25.5 cm, and you can clearly see with the picture that it's 29 cm.  It's a full inch larger than another Puma Basket Heart style Size 9.  Seriously, who is making your shoes?  They suck.  I've been in an outlet store and 2 of the same sneakers of the same size fit entirely different.  One was clearly made incorrectly.  If you don't have a quality control supervisor, you should hire one, or two.