I'm really happy with this hat. Have been wearing it on multiple occasions now doing yard work in 80+ degree weather. The ventilation at the top is great for keeping cool. The hat also fits well on my relatively large head, is light weight, and dries quickly. I ended buying two more for a spare and to have one to wear at the pool/beach. Have also ran it through the wash a few times and it came out fine.

As for the neck strap, mine also "stopped working" on the first day. However, it wasn't broken. It was just that the cord had slipped behind the spring loaded clip so the clip was no longer pressing against the material. Just had to work the cord back onto the other side of the spring loaded clip and everything worked fine. It did that a few more times when using it. I pay attention to it now when tightening/loosening and haven't had any issues. minor inconvenience for what I consider to otherwise be a great hat for the price.