The item was received in a timely manner and in a zipper bag to keep it safe from the other items in the shipping container. It fits well in the band, but the straps are so stretchy that it is almost impossible to actually adjust them normally, and the lace cups are also made of a stretchy elastic lace so that they provide no support at all. If it weren't for the underwire, the bra would have no structure and would serve to purpose.  I bought this bra more to match a particular pair of panties, and the color is more of a golden ivory than anything I would call cream, but I think I'll be able to make it work. Just really would have liked less elasticity in the cups and straps for a more sturdy and stable fit.