Tried these boots on in a brick and mortar store. Fit beautiful. Bought the boots, went home, tried them on again and the eyelet popped out. The store didn't have another in 12EE so I got my money back. Went on line and ordered thru Amazon. Received in 2 days, size 12EE, could hardly get my foot in the boot. Back they went. Always had good luck with Keens but obviously problems with this style.