I wear a size 8.5 or 9 normally in all other shoes, and ordered these Bobs in both a size 8.5 WIDE and an 8.5 medium.  I was sent two pairs of size 8.5 WIDEs, one of which was clearly a return from someone else--the two shoes didn't match, looked worn, and were not in the original box.  Both pairs of shoes didn't have a large enough sole for my feet.  I would re-order in a size 9, but am afraid to be sent more mismatched shoes, or the wrong shoe size altogether.

I will stick to buying these in-store to assure proper size and quality.