Solid 3-3.5 stars. I use this for school.

Pros: Very protective. Entire backpack has a thick lip that protects the laptop sleeve from bumps and whatnot. Laptop compartment is lined by a soft faux-fur. Front pouch has a decent organizational system. It holds all of my writing utensils and other things I need on a daily basis. Size is perfect for me. If you have a large course load or carry a lot of stuff, this bag is not for you. It is a little bit too long for me, though. I'm 5'8", so if you are too much shorter this might be borderline uncomfortable for you.

Cons: Shoulder straps are too wide. I'm not the most broad-shouldered person, but I'm not exactly petite, either. The straps slip off a little too easily as they are angled outwards. This can be seen in the preview pictures for the item. I just didn't think it would be that bad. I'm not worried it is going to fall off my back, but it is just a little bit uncomfortable. Not so much as to return it, though. The outside materials are really stiff, as are the zippers. I have to pull them with a little more force than I'd like, which makes me worry about long-term durability of this bag.

I've been using this for about a month now and I'm mostly satisfied. Not sure if I'd buy it again if given the chance, however. Also, if I paid full price ($99) for this, I would have probably returned it, but at $75 it seems like a fairly decent deal.