Although I had to return the Aqua color Starbay Womens Clogs size 9 due to size, they were of excellent quality. I have also experienced sizing issues with other Big Name Clogs too, so nothing new there.  I did reorder size 8 and I love them. Very satisfied with the fit, comfort and quality of the clogs. Yes they do have an odor which to me smelled like roses and fingernail polish remover.  The odor disappeared after a few days, but so do some of the Big Name Clogs. Good value.