I love FLY London shoes...but was disappointed in this shoe.  Leather was stiff [the other shoes i own have soft and pliable leather.  The tongue of the show is stiff and too long and rubs when i walk.  And finally, this is my first experience i could not return an item.  SO now I AM stuck with a pair of shoes that hurt.  That is a first for me with FLY London and a first for me with AMAZON.  Totally bummed.