Well I was all excited to get my first pair of Jambu shoes. Id heard they were so comfy. They were delivered today and came all wrapped in cloth bags like quality footwear. I put them on, fit perfectly, EXTREMELY COMFY, but within walking from my couch to the kitchen I felt one loosen up quite a bit, bent down to found the support strap that goes through the heal cloth was broken! Not only did it look like what should be one continuous strap broke, but looks like it Had already been broken and tried to glue it back in! I am highly disappointed and was so looking forward to loving this brand of comfortable shoes. These will be returned- and I hate having to return things. Too bad, these were really cute and comfortable. Hopes dashed for buying more.