I've been buying this exact model of shoe for 10 years and it's all I wear all winter long in California. I don't have much of a heal (it's kind of straight, not bulbous) so I love the heal adjustment. I also have a somewhat high arch above my foot, so I love the top adjustment. I don't need arch support under my foot, and this shoe does not have a lot of arch support, which is great for me (don't want to walk on a bump all day). So comfortable. Great for work, movies, walking.