These came in brand new with all the plastic and wrapping, perfect condition. I bought 7.5, normally 7 because of the reviews. They fit a little loose, but not enough to size down and risk pain and with the buckle, it's ok. Good padded inside and walking was no problem, comfy,  didn't feel like heels. Walking in them almost remind of my big chunky thick foamy like wedge sandals I wear to beach, very lightweight.