Cheap zippers that split in the first few days of receiving it by just opening and closing the pockets. The canvas is cheap and collects lint, dust and looks shabby, not sharp. The photos on the amazon website make it look better than it does in person. Had high hopes for this backback given some of the better reviews but this backpack is disappointing crappy construction and doesnt feel secure or trustworthy when wearing it. Constantly concerned the zipper will split again while walking and my laptop will fall onto the sidewalk with this thing.