The first pair I ordered came folded over in a tiny box and the inside cheap cardboard that shapes the heel was bend over cutting into my ankle. Due to amazons awesome return policy, i sent them back and ordered the exact same pair size 8.5M. I received what was marked as an 8.5 M but fit like a 8. Way too tight, so I am returning those as well. Definitely get what you pay for. I don't expect the third pair I'm ordering to be much different but we will see. I will update my review when I receive the third pair. Crossing my fingers. I just need a boot to get me through this winter. I don't expect these cheaply made boots to last longer than one season!!! Definitely not worth over $40