So the first time I tried to leave a review Amazon wouldn't allow it. I'm not sure why they wouldn't other than the fact that I mentioned that one part of my order was defective. With that out of the way, this is a fantastic product and the company has amazing customer support.  The luuggage tag itself is very heavy duty, the cover is thick rubber and the attachment cable is really strong.
My first review stated that one of the cables was put together backwards so it would not screw together.  I only needed one tag so I figured I would just hold the other tag as a spare or attach it some other way.  Well the company emailed me to see if I liked the product.  I mentioned that I really liked it but that I could only use one because of the defective attachment wire.  They apologized profusely and a couple of days later a package of three attachment cables arrived in the mail!  I have started keeping a list of companies with good products and great customer service.  I don't use companies that don't have high quality customer service anymore.  That's what sets companies apart from each other now days.  This is a great product and wonderful customer service so they made it to my list!