Just about DONE with Amazon!! I end up returning way too many items. They allow their 3rd-party sellers to send out broken or non-operational stuff that we end up having to return. It takes weeks to get the item in the first place, then it takes weeks to get a refund so we can try and buy another piece of garbage like this. It came with the little plastic clip around the stem, indicating the battery should never have been used. Removed the clip and set the time, put it on my wrist and 2 hours later, it was still the time I set it to. It was DEAD. I put one of my own fresh batteries in it and it was still DEAD. PIECE OF GARBAGE.