This bag was everything I was looking for. I love the outside pocket for my laptop so I don't have to go inside the flap side for it. There are tons of pockets throughout, so many that I forgot where I put my charging cord the first time. The color was perfect, I wanted something neutral; not too feminine or masculine. It is also much lighter than my old luggage style bag I was using. The strap also has a great big padded strap cover that is super comfy while I am carrying it. The only drawback is that the hook fasteners on the flap are plastic and I am skeptical as to how long they will last before breaking.
**Edited** wanted to say that the flap hook fasteners are actually metal, at first I thought they were plastic, but know now they are metal and I still love this bag! It is perfect.