I love these shoes and think the quality is great. I don't know if some of the other reviewers just had bad luck or what. I get compliments every time I wear them and the elastic around the ankle isn't irritating to me at all. They're pretty cushiony on the inside and I find myself wearing them to work a lot. The faux suede has been easy for me to clean without leaving water marks - I even got grass stains out! Most of them are free returns if you aren't happy which is what some of these drama llamas should have done. Go for it and for goodness sake, don't let little things like shoe fit ruin your day.