These are great shoes but my daughter grew out of her old pair and it had started falling apart since she wore them daily for a year and a half so I ordered the next size up. She was so excited waiting for them to arrive but when they did and we opened the box the shoes that we were sent were the wrong size and waaaay too small. My daughter is six and the shoes that arrived looked like they would fit a 9 month old baby. Now I have to figure out how to find someone with a printer to print out a return label and then find time somehow (which, with my three kids and two jobs, is next to impossible) to return the small shoes in order to get a refund so that I can order another pair which is frustrating to say the least and knowing my hectic life I will probably not get around to it in time. Since the shoes that arrived are not the size I ordered I feel like that error is one their end so why should I have to suffer the consequences of their mistake?

Anyway, these shoes are not cheap but they do last a long time and are very good quality. Plus they are grape scented!!!! My daughter loves them more than any other shoe in the world so hopefully when I have the extra cash sometime I can order her another pair. Lets hope that this time it comes in the right size!

In all fairness, the last pair I got came in the correct size and the shoe lasted a year and a half before falling apart. The shoe is a wonderful quality shoe and worth the price I believe. I never provided a review for the first pair I ordered a year and a half ago but if I did it would be five stars for that transaction and the product. This time, due to the issues I have to give it one star. I really wish they had a better resolution to correcting mistakes they made.  I could see if it was something I did or if I just didn't like them or whatever, then I would absolutely have no problem with it all but when I didn't cause the problem why should I be the one to have to fix it?