I work out of my car and I purchased this since I am far from home and cannot be without anything.  I keeps me very organized.  The handle telescopes up very smoothly.  The wheels are amazing.  This is by far the best rolling bag I have ever had.  It fits my files, laptop and binder and is wide enough that I don't have to cram in my files awkwardly in front of clients.  I love that the lid stays up so I can have easy access to everything.  It is a large bag--but I really don't mind because it has made my life so convenient.  I will never go back to one of those "regular" rolling laptop bags again. The only thing is that the day it was delivered it was 112 degrees and was in direct sun for about 4 hours before I was able to retrieve it.  The plastic inserts in the file insert were badly warped from the heat as was the front pocket that was also lined with a plastic insert.  I really like the file insert but no use asking for it to be replaced since the days are only getting hotter.  I rewarmed it and put some weight on it and it is much better.