I had high hopes for this flat. Looks soft and comfy in photos. But when you put them on the back digs into your heel so severely its painful! I used to work in shoes and can tell you Bandolino quality is going down the tubes. Why would they use such a hard thermal toe box for such a "comfort" types of shoe? It literally makes the shoe feel stiff, shorter, and tight in the toes when if they had build this shoe as it was intended to be, then it would get rave reviews. The sancrispino construction is lasted down too tight causing the lining to wrinkle and hence why the back heel topline is cutting into the heel. Also their outsole is way too narrow and can see why customers are waying the sides wear so easily...because the outsole is too narrow, it is rounding out the bottom of the shoes dramatically and also means these puppies won't last very long. This whole shoe is one big shoe making disaster. Too bad and so disappointed in the brand.