Wow! Ive had many nursing bags over many years of nursing and this is by far the best!  Its lightweight in feel but doesnt feel cheap.  Ive only had the bag for a day so longevity is unknown- but I was completely sold once I transferred all my stuff from my old bag to my new one, for several reasons.  First- it weighs less filled with my things than my last bag does empty.  Second- its actually smaller than my last bag, despite the massive amount of room in it.  Third- its very well laid out.  Pockets are accessible, nooks, crannies and tuck places are well thought out and theres a place for everything I carry to/from work - and then some!  As you can see from the pictures- the bag on the left (the new one) is definitely smaller, the top kinda folds over because theres not stiff sides.  Ive propped it up a bit in the second pic so you can see how big it is.  Very roomy without being bulky.  As for the company Speedy Medical- Im very pleased with their customer service.  My bag got lost in the mail and when I emailed them I had a response and what their plan was to fix the issue within 12 hours.  I emailed 3 times total on this order and each time Customer Service responded back quickly and professionally and continued to work until the problem was solved.  Excellent job!