First off the box this arrives in is absolutely gorgeous and the watch pillow it fitting for a wooden watch. Order this for my hubby for father's day. He just started dabbling in woodworking so in thought he'd like this. The price can't be beat, I would expect to spend more than what we did after receiving it. Maui Kool contacted me immediately to inform me of warranty information and how to obtain additional links, which I know we will need. I couldn't be happier with the purchase, the watch itself and the customer service. Thank you!