Love the hat but the packaging was a little wrong. The hat was stuffed at the bottom of a big box with stuff on top so the crown was smushed in. These hats are best when the brim is maintain as flat and the crown is in tacked. I once received a hat from the same company through amazon and it came with a plastic crown brace which keeps the crown in perfect shape similar to shoe trees in shoes. I think this is the best way to ship these hats. But the hat is great!! Highly recommended!!