I took a huge risk and bought one used through Amazon but the only flaw was a missing zipper pull; the rest of the suitcase was pristine and appeared new. Since January Ive taken my X1 to Asia and Europe and it has sustained only minor scuffs, and thanks to the reinforced aluminum corners theres no structural damage. The interior pockets and clips are very useful as is the front zippered pocket that allows me to pull out my passport, paper documents or a pen instantly. I am so satisfied that I just bought their higher end Klasik carryon instead of a Rimowa Topas, which is almost double the price. I must shamefully admit Im usually a label snob (because you tend to get what you pay for) but this is one purchase where I know Ill be more satisfied. I highly recommend Enkloze!