Update: the item was exchanged within 3 days. Thank you. The 9.5 seems to fit much better so it was the right call ordering up a half size. They are also nice and wide which is more comfortable for my feet.

I ordered a 9.5 after reading the reviews and was disappointed when they were too tight. Until I realized that the box says 9.5 but the shoes are actually size 9. I will change the review after I receive the right item I ordered and can see if they actually fit. They are really cute and I hope they work for my trip to Utah.