I LOVE it!! If you're looking for a smaller purse this isn't for you! I like a bigger purse because I like to carry all of my stuff to be prepared. The handles are nice, my purses have always been heavy and its holding up just fine!! It also comes with a shoulder strap which I love that as well because if my shoulder or back start hurting I can use the strap to strap over across. It has 7 different compartments to where you can organize your stuff! It looks exactly like the pictures! I love this bag! If you're wanting a bigger sized purse I recommend!! Im very pleased!