Ordered this chain in the 20" length and I must say that it looks even better in person!  I wear it daily with a silver cross charm and receive many compliments.  The product description is 100% accurate and the price is amazing.  I've had absolutely zero issues with this chain, no rough or jagged areas, no tarnishing, no problems with the clasp and it supports my charm just fine.  Reading through some of the less than stellar reviews I can only offer the following advice:

1.  Before selecting the length, measure your neck, twice!  FYI:  If looking for a choker length add 2" to your measurement!
2.  Before placing your order, double check you have chosen the correct length!
3.  If you want a high quality SS necklace, please do not purchase a $20 necklace and then complain about the low quality!
4.  Read the reviews and decide for yourself.  If it is not at all what you expected, returns are free!

Again I am happy with my purchase and for under $20 my expectations are realistic.