Ordered a 9 though I wear 8.5, very tight, too small to wear without pain. Also very strong chemical smell, left them sit out for 2 days but still strong smell, contacted seller to see about return due to size and smell and told that these are made to order, really?! Offered 10 percent off, I wrote back that I would at least like a bigger size, waiting for response. I wouldn't recommend this seller, Amazon is usually good for returns this seller does not seem to be and shoes aren't as cute, bows are mis-shaped, and again they stink.  Will update if customer service does a better job.