We have to separate the jacket from the customer service. The jacket is all they said it would be. I like it. However, I was SHOCKED at SCOTTeVest's CEO's social media post. He called conservatives who bought ScotteVests "f...ing conservative...idiots."  I was now embarrassed and angry and didn't want to wear the jacket that I paid $174.00 for.

I called customer service yesterday (Feb. 6) and the customer service lady apologized for their CEO "who was not longer with us" and quickly attempted to rush me off the phone. I said, "wait, wait...why are you rushing me off the phone?" and she started yelling at me (yes, the call WAS recorded for 'customer service improvement') and when I tried to talk to her further, SHE HUNG UP ON ME.  This morning I attempted to "chat" online line with their "vest expert". She apologized for their "no longer there CEO" and then suggested that I should talk to that CEO. She proceeded to give me his email address (Scott@scottevest.com) showing that he is still at the company - or why would he have that email address?  I asked that the present CEO needs to write to every customer who purchased a jacket or vest who was offended. However, now I am supposed to write to their "no longer there" CEO. Sense my frustration? I now have an expensive jacket that reminds me of a very rude and ineffective CEO and customer service.