It's not a bad product and so far it's holding up.
It's my own fault that I didn't pay attention to the width of the straps. It's too skinny to my liking, but I am not having a problem with the product itself - so I gave it 5 stars.
I do appreciate that you can adjust the length of the straps, but I am going to look again to see if they sell thicker straps like I originally had. These are really skinny and I put a lot - a lot - of stuff in my purse, as most women probably do. :)
Angela