I really like the bag.  It's spacious and fits all my work supplies and tools in it.  I especially like the height of the bag.  The handles aren't exactly desirable.  I walk a lot for work, going to and  from customers homes.  This bag slides off my shoulder constantly.  I have to stop say every two minutes or so and pull the bag back up on my shoulder.  It's kind of annoying.  Works great in the rain since the nylon repels water.