This Boots are very comfortably & Beautiful. I usually wear 9 usa size but the amazon chart recommended 9.5 which the fit was perfect. The heel is a good size and I have somewhat wide feet. Inside the boots are well made and it keeps your feet nice and warm. These Boots are worth the money. The shipping was great it came well packed NO harm and it was brought by Fedex. I plan to buy all colors. I am very pleased with this Boots.