Exactly as described and the customer service was outstanding. My only complaint is my own fault.  We were hit by hurricane Harvey and in all of the mess I ended up not wearing earrings for several months. When I went to wear them again I found my ears had nearly healed back up so I needed simple  earrings to wear to reestablish the holes. My ears are very sensitive so I require pure gold. These earrings are all that I was looking for, however I didn't realize that with continuous gold loops, the part that goes in your ear is very long and curved and you have to twist the earring to create the opening.  All of which makes them  difficult to put on. I ended up needing my husband to do it because I wasn't able to see the tiny hole that was left. What I really needed were posts! Fingers crossed we will finally be able to move back into our house in the next couple of weeks and I can unpack the earrings  I already own to find some.