Horrible design. Failed miserably on three week trip in Europe.
The wheels just gave out almost immediately. First the wheels rarely spun to face the correct direction, then the outer layer of soft rubber just pealed away. I was forced to come up with new tricks each time I used the luggage as it began to fall apart.
Next the suitcase top handle began to rip from the case itself. The bag never weighed more than 20 Kg at airport check-in, 5 Kg under limit, so no reason this bag should not have been able to handle being carried.
Every I grabbed the telescoping handle, the raised button would depress and cause it to telescope in or out constantly. I always had to be aware and grab from the side. Sounds like a little problem, but when navigating a busy airport, cobblestone street, or crowded city, this was a real pain. Simply having a flush, or slightly recessed, button would have solved this. Major design oversight with an easy fix.
Overall, this bag is poorly made- which is a shame, I was expecting years of use like my last bag (different company) which lasted over a decade of hard use and only had to be retired due to airport baggage handling slicing through the material.

Me: Frequent traveler/flyer, middle-age.
Suitcase: Used twice before on small trips, problems right away. Completely fail this trip.