I've owned Sketchers work/casual shoes for many, many years. These are the same good-looking, high quality, comfortable shoe they've always been. The gel-infused sole with memory foam is awesome!!! I'm not sure, however, what the "relaxed fit" is about. It seems that they're just a little wider than normal. Does that make them "relaxed?" I think they're a bit too wide. Thicker socks will help. I measure size 10, but am glad I ordered 9.5. One problem I've always had with Sketchers, which I also foresee with this pair, are the laces. The shoes will undoubtedly outlast the laces. The laces on this shoe are even more unusual. I know it'll be impossible to find replacement laces that even closely resemble these.