I've had the Nebula for about 18 months now and like it quite a bit, but the lousy zippers and zipper pull make me not want to use it. I also have a North Face Recon and its zippers are infinitely better than the Osprey Nebula. I recently brought the Nebula with me on an international trip, mainly due to the checkpoint-friendly laptop compartment and it worked like a charm. However, during the entire trip, I was battling the zippers and was reminded why I don't use the Nebula as my everyday bag. It's a very well-designed bag and I like it more than the TNF Recon in some respects, but it's highly frustrating messing with zippers when I'm trying to quickly access pockets and compartments. I'm surprised no one else seems to be complaining about the zippers in all the reviews I've read here and elsewhere. Could I have a received a lemon? Either way, I would recommend anyone looking to get the Osprey to try and check it out at an REI and compare it with TNF before deciding. Had I known earlier about the zippers, I wouldn't have purchased the Nebula.