The shoes were as shown without major defects, but I'm still returning them.

As others noted, the fit is a little strange and there's less arch support as they narrow a hint in the middle. I usually wear 7s and the length seemed true enough to size, but my toes still cramped a bit.

I'm returning them mainly because the bottoms are smooth and loud plastic without the good grip. Under the description, it said, "rubber outsoles" and it sure doesn't seem like it. I prefer quiet non-skid heels. The ankle strap also rubbed me a bit.

The style is cute and the insides do have a hint of cushion, but I'm no longer keeping things I feel unsure or awkward about.