This is my first Osprey pack and I have to say I am completely in LOVE with it. Right away, the bag is GORGEOUS and so well made. Opening this baby up, adjusting it, (thank you to the other reviewer who posted the video) putting it on and exploring all the features is like Christmas morning. It fits like a dream, like it was made for me. And I am sure that I will be loving the anti gravity system even more once the weather really warms up. The shoulder straps are padded nicely and I really really love the small mesh side pockets and hip belt pocket. A little tag listing all the features would be helpful, especially for pack novices, but you can also just go to osprey.com. The website is designed well and shows you every inch of this bag and the features. It truly is an excellent pack that I expect to last me a long time