Another fabulous sandal by Dansko! Comfortable right out of the box, top strap is Velcro as well as toe box strap. These are very adjustable for different widths of feet! They are by no means a flat, they have a heel like you see in the picture. I would highly recommend and plan to get anothe pair in a different color. I usually get the Sophie style and these are a nice change. I wear a size 11 and buy all Danskos in a 42.