They arrived when expected. They were packaged well. I love these shoes, I wear a size 5 and have wide feet, so usually I have to get a 5.5 and then they are a bit long in the toe area, but these fit perfectly. They allow for my wide feet and they are super comfortable...like walking on pillows. They are elegant, the embellishments are nice quality and they seem well made. The material is so soft, they don't pinch or irritate anywhere. I was afraid the zipper would rub and give me blisters on my ankle, but everything is so soft. I am really glad I purchased these and look forward to wearing them a lot. I highly recommend.