A little mixed on how many starts I actually wanted to give this product. I was going to give it 3, but didn't think that was fair just because the style wasn't what I'd hoped it would be. This bag is HUGE, more like an overnight bag than your every day go-to tote. The handles are a good length (didn't try out the shoulder strap). However, the bag is described as being made out of "soft leather". Yes, the "leather", if it is indeed leather, is somewhat smooth, it feels cheaper than some of the fake leather bags I ordered to replace this one. The bag was fine, but not what I was looking for.