Ive had this model of backpack for 5 years, traveling everywhere. I regularly use all the features this bag offers. I love the protected top pocket, along with the little tablet sleeve inside the laptop compartment. Ive had this bag filled with laptops and really putting the straps (and my back) to the test. This bag has been rained on, trampled, slung around, and completely abused. This is the best construction in a backpack Ive ever had. No complaints!