This is a VERY nice backpack especially for the unbelievable low price. I purchased this brand, Scarleton, specifically due to my truly positive handbag experience with this brand. I have many high end handbags and the look of the handbag from Scarleton is comparable to the look of many of the higher priced handbags. The backpack was purchased for a marathon Disneyland/California Adventure trip. It worked out very well and carried quite a load without stressing the bag or the straps. The reason for the 4-stars instead of 5 is because this backpack is advertised in the same place as other Scarleton backpacks that were not the same. design. Reviewers commented that the other backpacks had a hidden compartment/zipper where items could be hidden from view. I was counting on that compartment on my backpack but it wasn't there. I quickly purchased a small combination lock useable on either of two outward facing zippers to compensate. Again, this is a quality item, visually appealing and amazingly priced.