The quality, construction, features and appearance are wonderful. Just doesn't work for me.
I expected to be thrilled as I thought the design would be a perfect everyday purse. I will probably get something else and give this away.
1) I can barely get anything  in or out of the little outside zipper pocket. Useless.
2) My Galaxy phone won't fit in any of the smaller pockets so I keep it in the one with a zipper on the bottom, all by itself so it won't get scratched up.
3) Had to safety pin the zipper shut on the bottom as it kept working its way open. (phone dropping out)
4) The 2 elastic loops for pens? Unusable. Holds them HORIZONTAL right in the way of the main opening.

The style and quality is very nice.