This is the third Heshe bag I purchased - I also own the black and the gray one.  The first one was of really good quality, the second one was OK.  This one came with a bunch of loose threads inside I had to cut off before I could use the bag. The packaging wasn't as nice as before.  I also think that a dark red bag would look much better with gold tone hardware than silver...
I keep buying these bags because they have the exact number and configuration of pockets that I need - I am very picky about that.  The size of the bag is also pretty good: not too large or too small.  I just wish that they looked a bit more "upscale": a higher quality leather and zippers, better colors.  The hardware they use is already pretty nice looking and sturdy.
The bag came with a card from the vendor, asking for a positive review or a chance to "make it right".  Honestly, the bag is not bad enough to return - and I really need it now, but not good enough for a 5 star review... I hope Heshe can use my suggestions, so I can keep buying their bags and give them 5 star reviews in the future!..