I have this purse, I don't use it 100% of the times. I switch off between purses. The inside cord on the handle broke in half, It was only warranted for a year. When I called, they gave me the name of a company that would repair it at my cost. For the money I paid for the purse, I think it should have lasted a lot longer than a year. I went shopping for a purse to replace it yesterday, I refused to even look at the Frye purses. I will never buy another Frye product. When i invest that kind of money on a purse, I assume it will last longer that a year.