NEW BALANCE IS REALLY MAKING ME ANGRY.

A few weeks ago I ordered another pair of my current, worn shoes. The new shoes fit fine but developed a split by one of the toes after only THREE WEEKS. I returned them.

I then ordered these shoes. Same size, 11.5 4E - but they're TOO SHORT and TOO NARROW.

What the heck, New Balance? I've been a loyal customer for almost THIRTY YEARS and now your products are turning to garbage. I've spent TWO WEEKS trying to get a replacement pair of shoes with no luck.

See the photo. According to New Balance, these are the SAME SIZE. Not!

I am REALLY angry.