I returned this because it was smaller and different colored than I expected. Nice size pack if you don't need to carry a lot, but with my small laptop and a couple notebooks, I wouldn't have room for a jacket or extra things like I sometimes need. I thought the color would be a neutral gray oxford look but it's kind of blue-toned and looked too much like denim for my liking. I also would rather have a regular pocket than an insulated one in front. Just preferences, nothing actually wrong with the backpack.