I have had these boots for more than 2 years and I had to search them down to write a review beacuse I love them that much. They are incredibly comfortable and fit perfectly. I am a womens 9.5, however, I tend to size up a half size in most shoes to allow for wiggle room. I got these boots in black, size 10M and they are great. I have extremely wide feet, however, these accomodate the width perfectly and I can stand for hours in them with no problems whatsoever. If you consider them "heels" these are by far the most comfortable pair of shoes I own and I find myself wearing them almost daily. I wear them with nice buisness outfits for work or jeans to go out with friends. The only complaint I have is that when I first got them, they looked a little worn-out and faded, so I returned them. However, after receiving an identical pair the second time (and taking a harder look at the pictures online) I realized that they are meant to look that way which I don't mind after all. Again, I have had them for over 2 years and they are going strong. I actually am purchasing another pair as I am afraid that Clarks will discontinue this type of bootie in the future and I can't live without these!