I like this bag--all the compartments and the size. I do find it a bit heavy, and depending on where the buckle is placed to adjust the strap length, it can dig into my collarbone. Also, I noticed--as someone who sews--that the lining was not sewn tightly (long stitch length), and I hand sewed the seamline around the pocket used for my phone to reinforce it (since that pocket gets a lot of use). Others have had the lining coming apart. Have had the purse three weeks, and no issues with any zippers, as others have noted.