I am generally a size 9 D for pretty much any shoe or boot. I don't have hard feet to fit nor are they an inbetween width. I'm pretty lucky that it's generally easy for me to find shoes that fit and I generally don't have problems. These Old West boots, however, run small. I ordered these with a pair of Ariats, Dan Posts and Laredos. These are the only ones that didn't fit. I got them on OK, but my toes were jammed way up in the point and the heel was tight. Width was fine, but the boots are just too short. Reading the "fit" chart it seems like this is a common issue with Old West boots in general. They just run a half to full size small. Shepler's, the seller, was very easy to deal with. They approved the return quickly and painlessly. Return shipping was $5.16 and was deducted from my refund. That's reasonable in my book. It's not their fault they didn't fit and they shouldn't have to eat it. It's not like they're Amazon. They're just a small business trying to survive. I ordered the same boot in a 9.5D and they fit perfectly.