This shoe arrived on time and very well packaged. It appeared to be in brand new condition and matched the picture exactly. It is extremely comfortable. However, the brown straps do not pass for leather on close inspection (there is an orange tint to the outer edges that is faint, but noticable). Saddest of all, there is a loud swish/swoosh with every step. I purchased 3 styles from the same brand and this was the most comfortable and the only one that made this loud noise. Most likely will return, simply can not take the noise.