I love this bag!  I purchased it as a carry on bag for a trip which it was perfect for but now I also use it for work instead of carrying a purse because it holds so much more.  It's versatile in that I can carry it by the handles or wear it as a crossbody bag.  I like that there are snaps so that you can close it in two different ways.  It's just an altogether great bag and I highly recommend.