I fell in love with this necklace the first time I saw it. I held it in my cart for hours while looking at all the different urn jewelry there was but knew this one would be the one I bought.

I received it in the mail in two days flat, LOVE AMAZON PRIME! Everything came in a beautiful little bag. I loved that all the charms and the chain were packaged separately so there were no scratches on anything. All charms were perfect. The words on the heart charm are a little small but that doesn't bother me. I can still read it, plus I'll always know what it says for it matches the tattoo I got for my mom!

They also send you a kit of everything you will need to fill the heart.(a little metal spoon, little paper funnel, a little bitty flat head screw driver, and a needle.) LET ME WARN YOU THOUGH: The vile inside the heart that you fill with ashes is very small. You do not fill the entirety of the inside of the heart. It is a little hard to fill and takes some patients but I was able to fill it full enough to still screw the lid on. I found the paper funnel to be really hard to fill the heart, I scraped it. Some of the ashes in my previous urn necklace, that broke, were still in chunks, like little pebbles so I couldn't get the ashes through the hole in the funnel. I used the little flat head screw driver as a small scoop, seeing as the metal spoon is just way to big for filling, and was able to pack the ashes into the heart. The lid tightens on great. I wore it all day once I filled it and didn't have any problems. I love the weight it has as it hangs from my neck. Its very comfortable to wear and the beauty of it alone.... AMAZING!