I am not getting much use out of this bag.  Every time I pack it, I am disappointed by how little it holds, and I then usually go up to the attic for different luggage.

Also, every time I have to lift it from the trunk, I wonder why eBags engineers couldn't foresee that the missing side handle is a serious problem.  This bag is especially problematic for short people. I have to lift my arms "high" up over my head to get it out of the trunk. No kidding.

On the plus side, it's attractive. In fact, a lady in a hotel elevator inquired about it. Also, the lock broke on my first plane trip, and eBags was extremely gracious in replacing the bag..