The boot is super cute and super comfortable. I'd say it's true to size. My only qualm is that my heel will tend to slip a little (which normally never happens, I've got big feet) and ankle socks become dislodged. I think the slippage is due to the boot's wide style shaft resulting in a less snug fit at the heel. Even so, I think half a size down would be too small. 4/5 because I love the look and I got a phenomenal deal on these boots so I'm keeping them.  If I'd paid full price, it would be a 3/5 and a possible return.