Continue # Infosys POV 
 PROCESS OWNERS CHANGE MANAGEMENT  EXPERTS LEADERSHIP SUPPORT People Process Compliance with legal and  regulatory requirements, such as  data privacy laws.  PROCESSES Well-defined processes with  documented workflows and  procedures.  Availability of the required  hardware or software  infrastructure to support Process  Mining activities Access to event logs or other  data sources that capture  process data.  Alignment with the organization’s  strategic objectives and goals.  DATA CAPTURE  TECH INFRASTRUCTURE STRATEGIC OBJECTIVES COMPLIANCE AGILITY Organization’s ability and culture  to adopt new frameworks for  continuous improvement.  

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 7 Oil & Gas transformation | © 2023 Infosys Consulting System Visualization software to create  dashboards and reports.  ACCESS TO DATA Access to digitized processes  and/or processes with  event/case data and relevant  data sources. This includes,  event logs, databases, and  other data repositories.  Data cleaning, transformation,  and normalization tools to  prepare data for analysis.  Process Mining software to  extract and analyze process  data.  Process modelling software to  create process model.  PROCESS DATA DATA TOOLS PROCESS MODEL VISUALIZATION INVESTMENT Continued investment in  technology platforms and  relevant features.  

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 8 Case studies The following case studies cite instances where Process Mining helped a US-based Oil  and Gas major realize efficiencies and optimize resources using Celonis.<|endoftext|>Oil & Gas transformation | © 2023 Infosys Consulting Approach • Key AS-IS process flows for these processes were modeled in ARIS to begin with.  This provided an understanding of the current pain points and areas of improvement.  • This process model was leveraged to identify the data availability in applications  across each of the steps.<|endoftext|>• The journey: A case was created through all its states and the data captured from the  previous step was mapped against this to ensure data consistency.<|endoftext|>• This data was imported into the Celonis Execution Management system to create a  data model.  • Based on this data model, multiple process analysis dashboards and components  were created to track various metrics and KPIs across key dimensions such as time,  vendors, locations.  Process Mining in upstream logistics 

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 9 Oil & Gas transformation | © 2023 Infosys Consulting Business/process  area Common  challenges Potential process  mining gains Value levers  impacted Standard enterprise  processes (order-to- cash, procure-to-pay) Manual interventions Reduction of TAT Operational efficiency Form corrections Improve no-touch  processing Regulatory  compliance Rate changes, data  mismatches Automation Customer satisfaction Supply chain  management High complexity of  supply chain Reduction of process  lead time Operational efficiency Visibility is limited  among all  stakeholders  Reduction of cost by  removing bottlenecks Optimized  maintenance Best practices are not  well-defined  Full transparency of  process Customer satisfaction Vessel schedule  optimization Multiple rigs covered  by same vessel Effective route planning  to reduce fuel costs and  optimize time Operational efficiency Route planning done  at the last minute Operational safety Optimized  maintenance  Helicopter schedule  optimization High cost due to over  utilization  Incorporate best  practices for utilization  Operational efficiency Unnoticed  maintenance risks  Monitoring risks Regulatory  compliance Operational safety Optimized  maintenance  Warehouse  management Warehouse layout  inefficient  Root cause analysis for  layout  Operational efficiency Lack of process  automation  Forecasting data for  inventory utilization and  avoiding stock outs Customer satisfaction Warehouse inventory  inaccuracy Enhanced customer  management Warehouse utilization  inaccuracy  Fleet management High fuel cost Improved fleet efficiency  and routing  Operational efficiency Under-utilized assets  KPI monitoring to  improve utilization Customer satisfaction Vendor management Manual processes,  poor automation  SLA improvement Operational efficiency Rental costs high and  equipment under- utilized  Contract visibility and  optimization Customer satisfaction End-to-end system  integration not  available  

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 10 Oil & Gas transformation | © 2023 Infosys Consulting Reference industry use cases Large integrated Oil & Gas major One of the largest Oil and Gas companies in the world has been using Process Mining  to improve the efficiency of its drilling operations.  By analyzing data from drilling rigs, this company was able to identify inefficiencies and  areas for improvement, such as reducing idle time and optimizing drilling parameters. As  a result, the firm was able to reduce drilling time and costs while improving safety and  environmental performance.<|endoftext|>A European Oil & Gas company This company used Process Mining to optimize its maintenance processes for offshore  platforms.  By analyzing maintenance data, the firm was able to identify patterns and trends which  improved the reliability of its equipment, reduced downtime, and lowered maintenance  costs. The company also used Process Mining to identify opportunities for process  standardization and optimization, resulting in further improvements in efficiency and cost  savings.<|endoftext|>A large National Oil Corporation (NOC) This NOC used Process Mining to improve its customer service processes.  By analyzing customer service data, the NOC was able to identify areas where it could  improve its service levels, such as reducing response times and increasing the accuracy  of billing. The company also used Process Mining to optimize its meter reading  processes, resulting in significant cost savings.<|endoftext|>

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 Process Mining  encourages  sustainable growth Oil and Gas companies operate in a  complex environment with multiple  interconnected processes, making it  challenging to identify inefficiencies  and areas for improvement. Process  Mining provides a valuable tool for  these companies to gain insights into  their operational processes by  analyzing data from various sources.  By applying Process Mining  techniques, Oil and Gas companies  can identify bottlenecks, reduce  costs, improve efficiency, and  enhance the quality of their  products and services.  The benefits of Process Mining  include improved compliance,  enhanced decision-making, and  increased operational efficiency.  Therefore, implementing this  technology can help Oil and Gas  companies stay competitive and  achieve sustainable growth in an  ever-changing industry.<|endoftext|>11 Oil & Gas transformation | © 2023 Infosys Consulting 

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 MEET THE EXPERTS SACHIN PADHYE Associate Partner, SURE Sachin.Padhye@infosys.com 12 Sachin works with large Oil and Gas companies in the upstream, midstream, and  downstream areas to frame their digital strategy across customer and employee  experiences. He helps clients quantify value, beginning with industry opportunities  and ending with decisions built with big data, analytical tools and visualizations and  narratives. His current focus is digital data monetization, where he helps companies  put a monetary value to the data that is used to execute their digital strategy.  NAVEEN KAMAKOTI Principal, SURE Venkata_Kamakoti@infosys.com Naveen has over 18 years’ experience in digital business transformation initiatives,  focusing on process consulting, re-engineering and mining, as well as business  architecture and consulting across information and professional services, plus Oil &  Gas (upstream) domains. He leads the process consulting and transformation  community of practice for Infosys Consulting.<|endoftext|>SHRUTI JAYARAMAN Senior Consultant, SURE Shruti.Jayaraman@infosys.com Shruti has four years’ experience in business process improvement and digital  transformation initiatives with a focus on process modelling, analysis, and mining.  She’s worked with upstream Oil & Gas clientele, across financial planning, process  design and optimization, third-party hiring and government reporting areas for the  last two years. She has administered trainings in process modelling using ARIS and  has worked in Agile methodologies.  SOHINI DE Consultant, SURE Sohini.De@infosys.com Sohini has over four years’ experience in process transformation initiatives focusing  on business process improvement, process design, modeling and mining. She has  two years’ experience in the upstream energy industry in marine logistics, and  integrity inspection. She has conducted trainings in ARIS Designer platform for  process modeling and has hands-on experience working in Agile methodologies.  Oil & Gas transformation | © 2023 Infosys Consulting 

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 consulting@Infosys.com InfosysConsultingInsights.com LinkedIn: /company/infosysconsulting Twitter: @infosysconsltng About Infosys Consulting  Infosys Consulting is a global management consulting firm helping some of the world’s most recognizable brands  transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive  technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C- suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive  advantage. To see our ideas in action, or to join a new type of consulting