Write a letter to my friend and client Debbie explaining that my phone number has changed and that I am sorry for the lapse in communication. Also, my massage therapy practice is no longer going to offer on-site services and her friend will have to come to the day spa if she wants a massage. Included in the letter are business cards and seasonal promotions for the business. 
Dear Debbie,

I hope that you will accept my humblest apologies for taking so long to get back to you. Part of the issue is that my phone number has changed. I have enclosed some promotional materials for you and the friend that you spoke of when we last met. The business card included with those materials has my new contact information. I also regret to inform you that my business will no longer be offering on-site services. Your friend will have to come to the day spa to receive her massage therapy treatment. I know that will be the best for everyone. The ambiance is so much more relaxing there. Please give her my best wishes and I hope to hear from the two of you soon.

Sincerely, 
Jessica Lawrence LMT
