Write an angry email to an airline company demanding a refund for the last flight because a suitcase ended up falling on my head. Start the email with "Dear (Airline Company),"
Dear [Airline Company],

I hope this email gets read by someone higher up in the company. The point of this email is to demand an immediate refund for the flight from [origin city] to [destination city] on [flight number], as the events that occurred to me were ridiculous.

I had flight attendants ignore me, make fun of me and also leave the cabin storage bins unlocked, causing a suitcase to fall on my head. I am now in the hospital wearing a neck brace and getting checked out for a concussion. The flight attendants didn't even acknowledge the situation, let alone apologize for causing it. All of the passengers around me were also getting irritated with the horrendous service, so expect to hear many more complaints coming from this flight. 

All that was needed was a shred of human compassion from the flight attendants to avoid this mess. I'm not beyond taking this to small claims court. I currently hold the position to influence the decision of hundreds of people, and I will advise them all to fly elsewhere unless this matter gets resolved properly. I expect to hear back from you soon with recourse. 

Regards,
[First and last name, seat number]
