Learn more about your deductible plan or for other benefit related questions, contact the Member Service Call Center. 24 hours a day, 7 days a week (closed holidays). Kaiser Permanente. Learn more about your HRA, HSA, or FSA administered through Kaiser Permanente, contact Health Payment Services. 1-877-761-3399 Monday through Friday from 5 a.m. to 7 p.m. (Pacific time).