Radio City Music Hall. 1260 Avenue of the Americas. New York, New York 10020. Email Radio City at feedbackradiocity@msg.com, please include a phone number where you can be reached to ensure your email is responded to in a timely manner. In Person: Visit the Radio City Music Hall Box Office, bet. If an event starts after 6:30pm, Box Office will remain open 1 hour after event start time.