Now, here's another thing that happens, which is what I call sometimes "Terminal 5 syndrome," which is that big, expensive things get big, highly-intelligent attention, and they're great, and Terminal 5 is absolutely magnificent, until you get down to the small detail, the usability, which is the signage, which is catastrophic.
Ahora, hay otra cosa que ocurre, lo que yo llamo a veces "el síndrome de la terminal cinco" que es grande, cosas caras se hacen grandes, atención sumamente inteligente y son fantásticas, y la terminal cinco es absolutamente magnífica hasta que llegas a ver un pequeño detalle, la utilidad, de la señalización, que es catastrófica.