If you're in any one of those roles — and I think that probably is everybody who's listening to this talk — the acronym is RASA, which is the Sanskrit word for "juice" or "essence." And RASA stands for "Receive," which means pay attention to the person; "Appreciate," making little noises like "hmm," "oh," "OK"; "Summarize" — the word "so" is very important in communication; and "Ask," ask questions afterwards.
Si están en algunos de esos roles, y es probable que sean todos los que escuchan esta charla, el acrónimo es RASA, que es una palabra sánscrita para jugo o esencia. Y RASA quiere decir Recibir, que significa prestar atención a la persona; Apreciar, haciendo poco ruido como mmm, oh, ok; Sintetizar, la palabra "entonces" es muy importante en la comunicación; y Preguntar (Ask), hacer preguntas al finalizar.