有市民認為新交匯處毋須日灑雨淋，等車比較舒適。不過有未熟路嘅市民抱怨搵唔到要搭嘅路線，認為指示唔夠清晰，特別係小巴站範圍。而有長者指要行上一層等巴士比較麻煩。
Some members of the public believe that the new interchange does not need to be exposed to rain every day and is more comfortable to wait for the bus. However, some unfamiliar citizens complained that they could not find the route they wanted to take, and that the instructions were not clear enough, especially in the area of the bus stop. Some elderly people said that it was more troublesome to go up to the first floor and wait for the bus.