text: QBQ! by John Miller is simply amazing. This little book is a grand slam all the way! QBQ strips away all the excuses and reminds us again where it is the buck is supposed to stop. If you're looking for an instruction manaual for leaders, here it is. People don't need tricks, methods, myths or secrets...what they really need is a tool that helps them step up to the plate and be accountable for their own results. One of the biggest weaknesses of the American workforce is the ability to accept responsibility and accountability for our own actions.   Bravo for QBQ
  