text: Finally a book to deal with all those nasty pathetic ignorant People. I bought this book as I wanted a way to get even with morons I deal with day in & day out. This book has been a Godesend to me.
  All I can say is thankyou Robert M Bramson for wrting this book.
  Everybody who deals with People should buy this book. Excellent for Office Workers Customer Services and whoever thinks they need it. BUY IT
  