US Collections West is attempting to collect more money than what they are lawfully entitled to collect. The owner of the debt agreed to accept {$1500.00} to settle the debt in full and US Collections West Owner XXXX XXXX refuses to honor the agreement and refuses to communicate with legal counsel for the defendant. He hangs up on consumers, yells at them, and tells them he will take them to court though he is not an attorney. XXXX implies he is a lawyer in every communication because he has been in debt collection for years but he is not abiding by the law and violates ethics rules by acting as an attorney - he even refuses to abide by his own client 's wishes.