I just received a call from Gerald E Moore and Associates on a supposed debt ( which i thought was taken care of about 6 months ago ). I spoke to a man named XXXX, this was for an Apartment that i lived in and moved out of about 2 years ago. I lived in the apartment for a little over 5 years, and had a roof leak issue the entire time i resided there. I explained to XXXX i had faxed in my dispute documents about 6 months ago ( it may have been another agency ) and assumed it was taken care of as i have n't heard anything. I explained in detail what happened and he told me my dispute was n't valid and they were " moving the account forward '' I asked him what moving forward meant and he said he was not an attorney and does n't know. So then stated that i wanted to send in my dispute to him and he said it didnt matter that my dispute was not valid, and they were moving forward with the account. I was stunned I explained that I had already done this and he said he had no record of it. I told him it would take me until this evening to get my emails and pictures compiled and sent. He then again tells me it would n't matter as my dispute was not valid. I did some research and have found this and the fact that they are supposed to look at my dispute. If i am disputing they have to give me a chance. They are not i am just being told over and over by him that I DO NOT have any option but to pay or have my account " move forward '' -even though he could n't tell me what that meant when specifically asking. This was very sad an frustrating here i am thinking I am going to be sued over something I do not in fact owe. Yet he is telling me I have no recourse. I need help. They gave me a file number which i can provide if needed.