I cosigned for my brothers private loans which are now with Navient. It was explained to me to make 1 yr of consecutive payments and my brother can then apply for the co-signer release so that my name an then be removed. We complied with those terms. Each month my brother gave me the funds which I logged onto the portal and paid under my account. My brother has no bank account mind you. All documents were submitted for processing as a year of payments have been made on XXXX 's account by him from my account. This evening I speak with the rudest member of management who basically tel ; s me application denied. XXXX ( myself ) has been making payments for the past year not XXXX. He is not credit worthy. Excuse me, how do you know XXXX has n't paid. He has paid, just because it was paid from my account with my banking info means nothing. You can not prove he did not give me the funds each month, when in fact he did. Navient dances around the truth to get money and will tell you whatever you want to hear. Then when you call them they dance around the truth to get rid of you. I can not let this go because I was under the impression, I 'd be released from being a cosigner after we met Navient terms & conditions ( consecutive twelve payments ). I am trying to purchase a home and Navient is hindering me from doing so with this loan. I did everything they told me to do and now they are going back on everything!