I got an email with a credit report alert. I logged in to XXXX XXXX and it showed a collection had been turned in saying I owed. It lowered my score and upset me badly! I knew I pd this so I looked at my credit card summary to be certain, and it had pd it. It was in XXXX. I called central XXXX and left a message. They called me and appologized saying they did n't know how that got sent out! I told her I 've always had excellent credit and was very upset. She assured me she would contact the agency and get it taken care of. It 's still on my report after 3 weeks. I am in the process of purchasing a new vehicle and this error is affecting my interest rate! Due to XXXX I am going through a lot of emotional and physical issues and I do not need this added to this. My credit standing is very important to me. Please help me get this fixed so my score goes back up into the XXXX! Thank you and have a blesse da! XXXX XXXX