We sent Experian a letter we will attach to this complaint politely asking them to look at several accounts they are reporting we question. They sent back a letter to us both saying our letter was " suspicious '' and they " determined it was not sent by us ''. 
This is an insult to our intelligence. We included copies of our drivers licenses, social security cards, and a bill copy showing our residence. 
Who else would want to fix mistakes on our credit reports but us?? We have written them before, and they know this, and they have written back. Are they now above the law and can make up an absurd excuse not to help people? This is the most absurd thing I have seen. Its absurd enough we keep writing clearly telling them things are wrong and they do nothing, but this is just beyond absurd. 
We demand they respond immediately and hope the CFPB sanctions and fines them for this treatment of consumes at their mercy!