I ran my credit report with trans-union and notice this XXXX account is still showing on my report. I 've spoken to XXXX and received a refund, for not only not having a balance but also because I overpaid for my procedures. Please contact Customer service Suspervisor XXXX XXXX phone number : XXXX XXXX XXXX XXXX. I will attach the emails where she states I was owed a refund and this account should of never been opened for that amount in the first place. XXXX has been paid in full satisfactory. Please contact her to confirm and remove or change the status of my account to " close paid in full ''. THank you