I submitted XXXX my identity theft packet to Experian. Upon the XXXX submission, I was told by a representative of Experian that they did not believe the identity theft packet came from me and that I would need to resubmit it. The next day, I resubmitted the identity theft packet via overnight, certified mail and it was signed for by Experian. Upon calling in the next day, I was told by a representative that it was received and not yet processed. I called back in to Experian a week later to check the status to be told that the identity theft packet was never received and that I had been ill informed by the previous representative. I was encouraged to resubmit it again. Today, I did resubmit the identity theft packet online on their upload website. I made the request to have fraudulent accounts detailed in my police report blocked pursuant to the Fair Credit Reporting Act, Section 605B immediately. A month has passed since both prior submissions and Experian refuses to acknowledge or process my identity theft report and block fraudulent information negatively reporting on my credit report.