hat
ITIL ankouraje asosyasyon yo rekonèt bagay sa yo nan limyè de lefèt ke de a yo souvan trete ak rete nan yon fason inatandi. Okipe nan yon Episode fondamantalman implique ke kèlkeswa sèvis te afekte te fortwit restore. Li pa vle di ke ensidan an pa pral repete pi bonè oswa pita. Lè m 'di "fortwit," sonje ki ta ka vle di yon ti moman oswa ane 10. Reyalite a nan pwoblèm lan se ke yon detèminasyon nan yon Episode se pa chanjan.
eng
ITIL urges associations to recognize these things in light of the fact that the two are frequently treated and settled in an unexpected way. Tending to an episode basically implies that whatever service was affected has been incidentally reestablished. It doesn’t imply that the occurrence won’t repeat sooner or later. When I say “incidentally,” remember that could mean one moment or 10 years. The fact of the matter is that a determination to an episode is not changeless.