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2. Yon demann ranbousman kliyan sou plent nan fwod kat kredi / lòt peman san otorizasyon. Kòm ExtendOffice kolabore ak yon platfòm peman endepandan, li enposib kontwole otorizasyon pandan peman. Yon fwa ke yon lòd yo trete ak rive vre, li pa ka anile. Sepandan, ExtendOffice pral chanje pwodwi a achte pou yon sèl kliyan an ta renmen.
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2. A customer refund request on complaint of credit card fraud/other unauthorized payment. As ExtendOffice cooperates with an independent payment platform, it’s impossible to monitor authorization during payment. Once an order is processed and fulfilled, it can’t be cancelled. However, ExtendOffice will exchange the purchased product for one the customer would like.