hat
Aktif Écoute-pou ki lòt-moun ki t' ap koute nèt sou tout pwen,, Lè lè pou konprann detay ki te fè, requêtes kapab mande kòm apwopriye, e pa interrompre nan okazyon sa yo inaseptab.
eng
Active Listening-To what other-people are saying giving complete attention,, getting time to understand the details being made, requesting queries as appropriate, and not interrupting at occasions that are unacceptable.