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2. Si pwoblèm nan toujou apre enstale vèsyon an dènye, Tanpri ale nan enfim tout lòt ajoute-ins nan ou Pawòl Add-Ins manadjè. (Ki kote manadjè a Add-Ins? Pou egzanp, tanpri klike sou File > Opsyon > Add-Ins in Pawòl 2010.)
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2. If the problem persists after installing the latest version, Please go to disable all the other add-ins in your Word Add-Ins manager. (Where is the Add-Ins manager? For example, please click File > Options > Add-Ins in Word 2010.)