hat
Kouran Kapasite Sèvis la se pou moun ki vle jwenn yon nan konpreyansyon pwofondè nan espesifik ITIL® pwosesis ak wòl. Konsantre prensipal la se sou aktivite pwosesis, ekzekisyon pwosesis ak itilizasyon nan tout IT Lifecycle sèvis la.
eng
The Service Capability stream is for those who wish to obtain an in depth understanding of specific ITIL® processes and roles. The primary focus is on process activities, process execution and use throughout the IT Service Lifecycle.