hat
Kou sa a bay ase konpreyansyon nan ISO / IEC 20000 ak aplikasyon li yo pou kapab analize ak aplike konesans yo te vin jwenn yon seri de aktivite ki ta sipòte òganizasyon nan konfòme yo ak kondisyon ki nan Pati 1, ak reyisi ak kenbe ISO / IEC 20000 sètifikasyon .
eng
This course provides sufficient understanding of ISO/IEC 20000 and its application to be able to analyze and apply the gained knowledge to a range of activities that would support organizations in conforming to the requirements of Part 1, and achieving and retaining ISO/IEC 20000 certification.