hat
Ofri pa OGC, liv sa a detay senk seksyon fondasyon an ITIL nan senk etap. Li kòmanse ak estrateji sèvis la, deplase sou etap la amelyorasyon sèvis kontinyèl ak kouvri tout lòt modil nan ant.
eng
Offered by OGC, this book details the five ITIL foundation sections in five stages. It begins with the service strategy, moves on to the continual service improvement stage and covers all other modules in between.