hat
Kliyan relasyon jesyon (CRM) se yon biznis Filozofi, pa sèlman yon teknoloji - konprann bezwen kliyan ou permet ou pou bati pi bon relasyon ak vant fè vini pi gran. W ap itilize Filozofi ki sere ede CRM "pou jwenn ak pa plis kliyan ki rete avè ou ankò". Malgre ke yon kliyan son relasyon jesyon estrateji ki vin anvan, li kapab fè efektivman te sipòte pa CRM lojisyèl. Benefis lojisyèl? Sèvis Kliyantèl trè byen se abou..
eng
Customer Relationship Management (CRM) is a business philosophy, not just a technology - understanding your customers' needs enables you to build better relationships and increase sales. Using the philosophy of CRM helps "to get and to keep more customers who stay with you longer". Although a sound customer relationship management strategy has to come first, it can be effectively supported by CRM software. The benefits of software? Excellent customer service is abou...