i work in sales
That's awesome.  I am in marketing so we are both in the business of creating and keeping Customers.  Do you work closely with your marketing team?
Of course yes and I love my job. I love the passion that we sell
That is great.  I actually do social media marketing now.  It is a lot easier to track results now than it was when I started.  We didn't have built in analytics tools back then.
Of course yes. Things are betting better as intelligence grows
That is so true, but I've found no matter how much things change the one thing that stays the same is that the customer has to be the focus or you lose everything.