for you right that is a working line it is the right number it's just their queuing system yeah er you see the queuing systems announce themselves you end up in charge call while you're waiting so it is better that you just queue and don't actually hear anything yeah yeah because er if you if you have that message that comes on they start playing you music you're paying to listen to it so it's better that it just rings and while you're in a queue really yep i know it will get picked up eventually that's ok that's fine alright thank you bye