what is a bpo agreement?
<answer> It is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. <context> A business process outsourcing office in Cainta, Rizal, Philippines. Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider.PO that is contracted outside a company's country is called offshore outsourcing. BPO that is contracted to a company's neighbouring (or nearby) country is called nearshore outsourcing.