what is concierge desk?
<answer> A person who serves as the guest's liaison for both hotel and non-hotel services and also assists the guest regardless of whether inquiries concern in-hotel or off-premises attractions, facilities, services, or activities. <context> Job Description for Concierge in a hotel. Serves as the guest's liaison for both hotel and non-hotel services. Functions are an extension of front desk agent duties. Assists the guest- regardless of whether inquiries concern in-hotel or off-premises attractions, facilities, services, or activities. Knows how to provide concise and accurate directions.